My husband and I spent one week at the Iberostar Rose Hall Beach from April 8 to 15, 2014. This was our fist time in Jamaica but not our last. The resort was great, the room was clean but most of all we were totally impressed with all the staff and the food. The staff are so friendly, kind and work so hard to make your stay enjoyable. We would like to express our gratitude and mention some of the staff that shinned throughout our stay. Starting with the courteous greeting from Sway (I know that is not how to spell his name and I apologize). He knows how to do his job in a very professional and charming way. If you need help, just ask him.
Lobby Bar: Desrick who is so sweet and makes great drinks. You will see him at various bars and restaurant throughout the resort, very talented person and accommodating. He deserves to be promoted. Andrew who so dedicated to his job, we wish we could have had more time to get to know him. We also had a good time watching Kevin who was in training, learning the steps of being a bartender. Kevin: you are doing great. You take your job various seriously as a security guard, protecting the grounds and the guest. Now let me talk about MY LADY; Shelina, she will make you laugh with her big brown eyes and her facial expressions. She keeps up with the boys at the bar and works so hard at making sure your drinks are topped up. Keep it up. We also noticed that Jenet, Diandra and Camelia who also work hard at serving tables and helping out at the bar.
Animation Team: This team is great and you will enjoy all the show. Stacy-Ann is one of the dancers and is exceptional. They all start work so early and go on until late at night. Boodie girl can move and is very special lady who is so dedicated to the job. Maria, I hear you are a great Assistant Manager who treats her staff well. You are amazing.
Buffet: Every morning, we would have Howard cook the best omelets. His smile is inspiring and contagious; he takes his job very seriously and does it well. For breakfast, we always sat outside and were served by Kariann. This young lady is so beautiful and sweet and dedicated to making the tables look perfect while making sure we were okay.
Leroy was also a great server who stood out from everyone else at the buffet.
The foods at all three restaurants were fantastic. TRAVIS our server at the Jambalaya Restaurant was the fastest server in the restaurant. He served you with exceptional manners, I know a good waiter when I see one and he deserves to continue working in the air conditioning. Your guest will definitely be talking about the excellent quality service at this restaurant.
Swim up pool bar: Dalbert is a fast and great bartender. He makes specialty drinks like: Tropical Island, very good. Wasi, works very hard at keeping everyone happy.
Beach Bar: Amazing bartender... makes awesome drinks, I think his name is Cedric.
Beach Server: Patrice, hard workingwomen. The other waitress works equally hard singing while doing her job. The staffs are so grateful and happy people.
BBQ on the beach, don’t miss out. The chef’s are amazing cooks. They have an amazing band playing on the beach.
Remember to tip all the staff, including the animation team.
Iberostar Management: You should be very proud of all your staff; they make your resort one of the best resorts to stay at because they are happy to work for you. You should commend them.
Pierre and Rachel (jujube lady)
Ottawa, Ontario Canada
- Official Description (provided by the hotel):
- This new 5-star- hotel is located in beautiful Montego Bay, Jamaica. Directly on the beach. Elegant colonial design. Water sports galore. Scuba diving. 3 specialty restaurants. ... more less
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- Also Known As:
- Iberostar Montego Bay
- Montego Bay Iberostar
- Iberostar Rose Hall Jamaica
- Iberostar Jamaica
- Iberostar Rose Hall Beach Hotel Jamaica - Montego Bay