Out for a ride on Sunday and passed the Hopper Lane Hotel. A sign outside invited us in to eat Sunday lunch by a log fire. On a miserable, cloudy day, we couldn't resist. As we walked in the log fires and comfy seating was indeed inviting. Not so the hospitality of the lady who was front of house! The pub had a few people in but was by no means full! We asked to see menus as we wished to eat. We chose to eat in the restaurant even though the fire was extremely inviting! We asked for a menu several times and endured the wrath of the waitress, who was very sharp with us. We were shown to a table in the corner of the very nice restaurant. The cloth was splattered with gravy stains which I found a bit off putting, but decided to stay with an open mind. Whilst sitting, still waiting for a menu a very cold draught was felt coming from behind a pair of very heavy tapestry curtains which was very chilly. My friend suggested I get up and close the window. I was astounded to find that in actual fact there was no window, it was actually another very unoccupied room with a rather large staircase! We asked if we could move, again the waitress was not impressed! When we ordered we asked if the main dishes came with vegetables to which we were told rather sternly 'of course they do!' It wasn't stated on the menu so that's why we asked. The food was slow in coming and when it came the beef was very fatty and tough in places. The bits that weren't tough and fatty were quite nice and the veg was okay. The yorkshire however was like a bit of shoe leather! After finishing our main course we asked if we could order a sweet and a cup of tea to be eaten by the fire. The waitress stated rather curtly that she would rather we stayed where we were. Okay, we thought. We waited and waited for someone to take our order and in the end decided we wouldn't bother. On going to the bar to pay the bill, we were told that they could now take our order-no thank you. We explained to Penny, who it transpired had taken over the pub recently, that we were not too happy with the service we had received. Penny apologised, while grinning and said because we had not been happy she would knock 10% off our next visit! Don't think so Penny - you have little chance!! Shame because the pub is actually really nice! Another couple who had obviously waited too long for their meal were told that if they had booked they would have been served quicker! Don't think that's the message the invite on the board outside is saying!!
- Official Description (provided by the hotel):
- With over a vast Hospitality portfolio to include owning his own Michelin Star restaurant for ten years,chef patron Mark Maguire is passionate about food and the reinvention of the traditional dishes using plates derived from the Yorkshire region a area of outstanding beauty and steeped in history incorporated with his love of the provincial french dishes. using local farmers and their fayre Mark creates dishes that celebrate the Yorkshire countryside and the history of this olde coaching inn with classic dishes that are created focusing on taste and flavors taking care with presentation but without over arrogance. ... more less
- Also Known As:
- The Hopper Lane Hotel Otley, Yorkshire