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“Horrible, "Hell Villa"”
1 of 5 bubbles Review of Villa Michelangelo

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Villa Michelangelo
Ranked #3 of 4 Hotels in Nicolosi
Madrid, Spain
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Horrible, "Hell Villa"”
Reviewed 29 June 2011

Worst place I've been in Sicily, the people who run this place treated us very badly and didn't try to help us even a little bit. We booked online a room and when we arrived we were told (by the waiter in the restaurant, no one in the hotel told us) that they were having a private party (a birthday) in the pool that night. When we finished dining we went to our room and it was completely iompossible to sleep, it was like the music was inside our room. We asked for a room change and they said it was plenty and there was nothing they could do. We tried to put a claim but they didn't cooperate. Also, when we paid, they tried to charge usmore money for the dinner. Long story short, if you don't want surprises and want to sleep and have a good night in a normal place, never go here.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Borja_Gonz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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169 reviews from our community

Traveller rating
    55
    48
    33
    20
    13
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14
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
England
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 July 2009

We booked 2 nights and ended up only staying 1 night due to the extremely rude attitude of the manager when we complained about the unreasonable music at a party at 12.30. We were told by the manager that the only reason we were making a complaint was because we wanted to get away without paying. No apologies were offered at any time. We were also concerned that the restaurant where we thought we were having a quiet evening meal was suddenly transformed into a men's evening and a belly dancer entered the room. At no point in the evening were we ever informed that this was going to happen, despite being at one point the only couple in the restaurant. I was the only woman in the restaurant during the whole evening which made the belly dancer experience rather disconcerting. The whole experience was unpleasant due to poor staff and management attitude, when the hotel was actually lovely. We advised the reception staff of our reason for leaving early.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MaybelEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Villa Michelangelo

Property: Villa Michelangelo
Address: Via Oasi San Bernardo 8, 95030 Nicolosi, Sicily, Italy
Region: Italy > Sicily > Province of Catania > Nicolosi
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #3 of 4 Hotels in Nicolosi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Villa Michelangelo 3*
Number of rooms: 15
Reservation Options:
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Also Known As:
Villa Michelangelo Nicolosi, Sicily, Italy

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