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“Family of 4 visiting Etna”
Review of Hotel Biancaneve

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Hotel Biancaneve
Ranked #4 of 4 Hotels in Nicolosi
Aarhus, Denmark
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Family of 4 visiting Etna”
Reviewed 17 July 2014

Booked hotel on short notice. Hotel offered a good discount and we stayed for 3 nights for sightseeing on Mount Etna. When staying at hotel we also got a 20% discount for visits to Etna. Nice big rooms and a fair pool. Kind staff but not English speaking. Breakfast was poor. Hotel seems rather used and warn out - you get what you pay for. Hotel photos look better than reality.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Per R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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149 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • Italian first
  • Polish first
  • Any
English first
Valletta, Malta
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 March 2012

This place is absolutely filthy. Everything about the place is nasty. It looks nothing like their website and they obviously don't pay for cleaners. The place looks unkempt, unloved and deserted. On arrival the doors were locked and we thought we were at the wrong place. We had to walk around the side of the hotel to find someone to let us in. When we did get in we were greeted by a lady who looked like she hadn't washed herself, her hair or her clothes in a week. Her cigarettes were close at hand and her breath stank pretty badly. We were not staying at the hotel, but we booked a relaxation spa day for two based on the pictures on their web site. We were promised 4 treatments, however we only received 2, but honestly we were glad to be out of the place. The robes, towels, showers, everywhere and everything was filthy and smelt. I think we were the only 2 in the entire place. We would never recommend this place and we will not be back...yeuck!

Room Tip: Don't book. Try a B&B down near the square in Nicolosi.
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank cocoporter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Nicolosi hotels

Malta
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 October 2009

I was staying for 3 nights in this hotel. Ok from outside is nice but when you go inside is terrible. The rooms are so dirty. Mosquitoses any where and death cocroges and alive too. The lift was broken. Staff where alright but the food was so bad. The mangement are so animals, never found an arrogante mangement like this before.

  • Stayed July 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MMC82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirezioneHB, Responsabile relazioni pubbliche at Hotel Biancaneve, responded to this review, 29 November 2010
Google Translation
Gentile Cliente, ci dispiace abbia trovato così insoddisfacente l'hotel. Molti nostri ospiti al contrario hanno apprezzato la disponibilità del personale e il comfort degli ambienti. E' un hotel leader nel territorio, sul campo da 30 anni, recentemente strutturato, competitivo in termini economici con molti servizi disponibili gratuitamente. Spero venga a trovarci adesso che abbiamo anche implementato l'offerta al turista.
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Additional Information about Hotel Biancaneve

Property: Hotel Biancaneve
Address: Via Etnea, 163, 95030 Nicolosi, Sicily, Italy
Region: Italy > Sicily > Province of Catania > Nicolosi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Nicolosi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Biancaneve 4*
Number of rooms: 78
Reservation Options:
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Also Known As:
Biancaneve Hotel Nicolosi
Hotel Biancaneve Nicolosi, Sicily, Italy

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