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“Only if you can't afford the more expensive hotels up Genting” 2 of 5 bubbles
Review of Seri Malaysia Genting Highlands

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Seri Malaysia Genting Highlands
Ranked #10 of 10 Hotels in Genting Highlands
Shah Alam, Malaysia
Level Contributor
370 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
“Only if you can't afford the more expensive hotels up Genting”
2 of 5 bubbles Reviewed 7 April 2014

The hotel is in a reasonable location surrounded by shops and restaurants on the way up Genting. However, the place and facilities look rather rundown. Towels were faded and the food at the restaurant is not good. I wouldn't stay here again if I wanted to save money.

  • Stayed May 2013, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank pianocello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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53 reviews from our community

Traveller rating
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    7
    14
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    13
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5
Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Japanese first
  • Swedish first
  • Any
English first
Putrajaya, Malaysia
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 5 February 2014

Need to stay the night due to poor visibility misty cold route from Batang Kali to Pahang. Didn't booked earlier and paid over RM200 (plus another RM100 for deposit) for a twin room whillst double was unavailable. Room was adequately large but shabby decor with disfunctional shower. Poor wifi apart from lobby area with basic amenities without ironing facility apart from station near the lift..noticed lots of governmental agencies running courses here (photos in lifts!). Breakfast had limited choice and not tasteful. Carpark available front and below beside the mamak's restaurant. No swimming pool and sport centre..I guessed it 's a 2-3 star hotel. Staff are not that friendly at all. Lots of room for improvement as a stopover halfway up Genting as the SkyCab Station is nearby ..not worth staying if you're on vacation.

Room Tip: Rooms facing the main room can be quite noisy .
See more room tips
  • Stayed January 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Lady Diamond C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Genting Highlands hotels

Malaysia
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 10 December 2013

Reception and service was really poor. They never informed us of what's included -- good thing I knew exactly on my voucher so I had to keep on asking per line. They didn't tell me about the shuttle service(from the hotel to the skyway) -- but when I did the lady at the reception said -- green bus outside,if none take a cab. THAT'S IT. No wifi (contrary to what's advertised).

We stayed in this area to get the best between the town below and the highlands-- but that short trip to the skyway is 10RM everytime (2-3xmore expensive than the 1hour bus ride) because cabs refuse to use the meter. Don't count on their "missing" shuttle buses

Rooms were old and unkempt. Not a good value.
Breakfast was average.

  • Stayed December 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank decembermaiden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malaysia
Level Contributor
623 reviews
164 hotel reviews
common_n_hotel_reviews_1bd8 426 helpful votes
3 of 5 bubbles Reviewed 12 November 2013 via mobile

Located at gohtong (midway up genting highlands), Seri Malaysia is just a minute walk away from eateries & 10 min walk to the gohtong cable car station. Rooms are generous in size but the decor could do with a bit of updating. Biggest problem is the unit that is facing the main road / major roundabout. Very noisy & considering genting highlands being a city that never sleeps, so does the traffic moving on the main road.

Stayed August 2013, travelled as a couple
Helpful?
2 Thank D_Jekyll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muscat, Oman
1 review
1 of 5 bubbles Reviewed 8 October 2013

Be careful bout Seri Malaysia Staff and booking.com. I have booked the hotel in August through Booking.com As per the booking.com they will not charge you unless you authorized.
So I paid by Cash for one day stay and repeatedly ask them regarding the credit card, reception staff told me amount will not be charged to the credit card as I already paid by cash. Later I saw they charged me on my card I have the receipt with me. complained to booking.com they told me they cannot understand the receipt I produced. Booking.com also trying to fool you. I think booking.com also playing in this fraud.
Be careful about the Seri malaysia especially if you using you credit card.
Even booking.com charges are more than the charges they displaying there
Any body can help me how I can get my money back

  • Stayed August 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Paant6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 17 August 2013

this hotel is really dated. the rooms are large, but the bathroom is a mess: just clean, broken tiles ... At this price (75 €), this is not permissible. Worse, this is the shower when the hot water works (we had two different rooms, and 2 both problems), it does not last long enough for a normal shower! They charge you 10MYR for wifi. Don't accept rooms on the street side : you won't be able to sleep because of the "fast & furious" rodeos going on until 5AM… And since the brand new flat TV doesn't work well, you won't be able to watch tv instead (of sleeping).

  • Stayed August 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank FlodAriege
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maynooth, Ireland
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 bubbles Reviewed 13 August 2013

When I steped in the lobby I said to myself what a nice and friendly hotel. Why to spend double and stay in Awana when you can enjoy this fantastic lovation. When I saw the room I loved it. Seemed clean. Tea making facility, mini fridge, and lcd Tv, aircon, and extra chairs. I enjoyed the satay dinner in cool weather in terace. Everything was nice until my husband screamed from bathroom that what is wrong with the hot water. Soon we realised that the shower is warm only for 10 min and then you have to wait for 20 min to get another 10 min warm water, stupidest shower ever. Anothet annoying thing was the sound of road and people in middle of night. I truely found the meaning of nightmare. Unless some body is drunk and doesn' care about these things.

  • Stayed August 2013
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank heyammos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Seri Malaysia Genting Highlands

Property: Seri Malaysia Genting Highlands
Address: No.11 Block 2, Jalan Jati 1, Goh Tong Jaya, Genting Highlands 69000, Malaysia
Region: Malaysia > Pahang > Genting Highlands
Amenities:
Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #10 of 10 Hotels in Genting Highlands
Price Range (Based on Average Rates): £
Hotel Class:3 star — Seri Malaysia Genting Highlands 3*
Number of rooms: 33
Reservation Options:
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Also Known As:
Seri Malaysia Genting Highlands Hotel Genting Highlands

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