The hotel management should improve on lots of things. The room was spacious but musty. Apart from that the staff was really rude and lacked of courtesy at all. I called for room service but was informed kitchen was closed for dinner eventhough the room service pamphlets the room clearly stated that the service was from 7.30am until 10.00 pm. The staff manning the phone was really rude. I highly suggest the hotel management to give the staff more training on hospitality. I give the hotel 2 stars only and that they did not even deserve that two star.
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Agoda and Evoline ltd so you can book your Genting View Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Genting View Hotel Genting Highlands