Something good that i can think about is the GOLFING facilities but in terms of service... POOR! None of the staff willing to approach n help to carry golf bags from a young lady (my sister-in-law).. We had 4 golf bags.. The staff jus watched on u..
HOTEL ROOM.. OK with an ancient style TV and luckily there are selected ASTRO channels n etc. Toilet leaking n we reported to the counter staff, they claimed that we must stay in the room so that the technician can come over... Armmmm.. Mayb she is right, just to avoid any "problem" but we come for vacation, do u AWANA expect me to watch ur technician to do works? Or we just accept the "unlucky & unforeseen" problem happened in our room! One solution is, please hav routine check-up or maintenance... Thanks god we check out after the golfing session...
PARKING.. The management blocks all the front parking just for their committee members. I understand this is for their convenient & benefits.. But pls at least provide valet or jockey service, right? Appreciate the valued customers or clients, please. Unless Awana intended to put the resort FOR MEMBERS & COMMITEE ONLY...
Although im not a regular to Awana Genting.. Mayb twice a year, but i do wish if Awana shows their appreciation to everyone including non-members in terms of better smile on staff & security faces, n be more helpful of course, up to standard room facilities, better food quality and so on...
- Official Description (provided by the hotel):
- Indulge in five-star luxury while taking in breathtaking views of a majestic mountain range landscape within the comforts of your room. ... more less
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- Also Known As:
- Awana Genting Highlands Hotel Genting Highlands
- Awana Hotel Genting Highlands
- Awana Resort Genting Highlands