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Reviews (3,107)
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Reviewed 10 June 2014 via mobile

The scale of this place is overwhelming. Check in counters would remind you of airport. Check in is bit time taking. Rooms are also not big. If you're claustrophobic please avoid. I think they focused more on the number of rooms. It's like staying in a submarine. Theme parks are good and casino is also fine. We got lost every time we went back to the room, all the rooms look exactly the same. Anyways a different kind of experience.

  • Stayed: August 2013
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Thank meetnil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2014

i take the world club room because it's larger than deluxe room and can fit my family (6 person) very well...
the price is quite cheap for all facilities given to us. one of the best is free drinking water (hot water also available). so we no need to buy some... the room is clean and the bathroom is great...

will come again in the next trip to genting... :D

  • Stayed: May 2014, travelled with family
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Thank k3nb0yz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2014

One night stay. Value for what you spent. Room was clean and big. AC is not required as Genting Highands has a cold weather. Indoor Theme park in inside the hotel premises. Variety of food outlets there. Had breakfast from hotel's restaurant (8th floor) and it was great. If you love pastries and sweets, along with a hot drink, Lobby Cafe (indeed placed at Lobby) is the place.
Water pressure of taps on wash basins are very high and you may hear the neighboring rooms' water pouring noise too. Hearing it at the night was making us hard to sleep.

P.S. Currently Outdoor Theme park is closed for renovation. It won't be open for next couple of years. So you'e missing a big big piece of fun :(

  • Stayed: May 2014, travelled as a couple
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Thank indranama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2014

Rooms.....Small but Sufficient for 2....
Food ......Excellent....
Cleanliness.....Very Good....
No Room Service was asked for........
Keep Window closed with curtain...Open window and peep in other's Room through their window....
Location.....Very Good...
Mind Blowing......Image & impression....

  • Stayed: May 2014, travelled with friends
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1  Thank GulK276
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2014 via mobile

Had a 4 days 3 nights stay, room was ok, newly renovated bathroom but light looks dim. Everything is ok except for laundry service, was a kill as 5kg of laundry cost more than rm70 and it was counted pieces by pieces. Have to call them early morning to collect and to call them too to send up the clothes... It's a hassle... Would continue to stay there for the low pricing but not laundry service anymore. Outdoor theme park are demolished completely... So nothing much to do except for food and casino and indoor kiddy games for below 10.

  • Stayed: May 2014
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Thank teresachl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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