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“Great stay, good hotel.”

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Resort Hotel Genting Highlands
Ranked #2 of 10 Hotels in Genting Highlands
Phuket, Thailand
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great stay, good hotel.”
Reviewed 22 April 2014

Compare with First World hotel, it's better. The room is bigger and nicer. Their service is good. A bit time consuming when checking in, but very fast when you check out. I didn't try their food as we booked without bf. It's in the middle of all hotel so I like its location. If you come from cable car station it's in between the station and first world plaza.
P.S. the bus station is under construction.

Room Tip: Pick a view on the mountain side as the other side is construction site.
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dogtravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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452 reviews from our community

Traveller rating
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    31
    13
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181
129
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (94)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Thai first
  • Any
English first
Kuala lumpur
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 April 2014 via mobile

Had a great and pleasant stay here.. Very satisfied with the staff over here.. All of them are very friendly, and helpful.. Especially their bell Service staff, and also housekeeping staff named M.Azizul..he has been very helpful and polite..i am sure will stay in this hotel everytime i visit Genting..

Stayed April 2014, travelled as a couple
Helpful?
1 Thank mr tan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ipoh
Level Contributor
102 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 16 April 2014

Everything just fine at Resort Hotel.
Good service, good stay, quiet, quite a centre location (anyway Genting is not a huge area right?)
Compare to the other hotels, this is just in the middle, not to the high end, nor low either.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bell N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 April 2014

Came here on holiday and decided to stay at this Hotel. So many hotels in the area to choose from. Was really good value in Malaysia and very happy with the rooms. Service was very good and check-in was great. Although, beds were a bit hard, maybe it's just me and I prefer a little bit of a softer mattress but overall great hotel. Easily accessible to all the attractions around the area.

Room Tip: Spend a little more to get a more executive room
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aw_international159
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai (Madras), India
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 13 April 2014

Nice breakfast spread and good service quality. The place is right in the centre and allows you to have the Genting highland experience. Not much attraction other than the casino and the theme park. But if you have resort card, the shopping could prove to be good attraction too

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Soumicruise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 8 April 2014

We were there for a 3D2N stay. Basic room but nearby the theme parks and casino.
Thanks to the cool temperature in Genting Highlands, the room is always pleasantly cold and nice.

Expect to have long waiting time to check-in during weekends and public holidays.

A good break from Singapore's hot humid weather!

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Naeema28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
89 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 7 April 2014

Made a road trip to Genting Highlands after more than a decade (when I was a kid), stayed in Resort hotel for a night and off we went to Kuala Lumpur. Honestly, if you are not there to gamble, don't bother heading up there. It's cool there and whatever shops you can find in Genting, you can find more in Kuala Lumpur.

Anyway, back to the hotel room - it's a basic hotel (but I heard that it's better than First World Hotel), without air conditioning (since the weather is cool all-year round) and needs a refresh soon but it's okay for a one night's stay just to check out what Genting Highlands is about.

The bed is not very comfortable and everything else in the room is average. There is a separate shower stall with a rainshower (which i didnt use because it's rusty) in the bathroom which is of a decent size. The first shower I took was fine but when I showered in the morning the day after, there was an issue with the water temperature - it was icy cold! No matter how i tried to adjust, it just didnt work. The water pressure kept changing and it was a torture to shower in ice cold and unstable water pressure conditions! My friends staying a few doors down faced the same issue.

All in all a not-so-great experience at this hotel or at Genting Highlands. The hotel needs a refresh.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mezzapazze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Resort Hotel Genting Highlands

Property: Resort Hotel Genting Highlands
Address: Genting Highlands Resort, Genting Highlands 69000, Malaysia
Region: Malaysia > Pahang > Genting Highlands
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #2 of 10 Hotels in Genting Highlands
Price Range (Based on Average Rates): £
Hotel Class:4 star — Resort Hotel Genting Highlands 4*
Number of rooms: 836
Official Description (provided by the hotel):
Resort Hotel projects a sense of freshness with its bright and stylish modern decor. Set amidst the cool comfort and majestic landscape, this hotel also offers a wide range of amenities and facilities, both for business and leisure. ... more   less 
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Also Known As:
Hotel Genting Highlands
Genting Highlands Hotel

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