If you are getting just ice cream expect it to take 15-20 min's. If you actually want to eat food, we'll expect to be a while. I know someone who worked there and she said EVERYTHING is microwaved before serving too. Why? I've seen employees drop my blizzard toppings on a dirty cloth and then dump the cloth into the blizzard cup to make the blizzard. And I was visibly pregnant. Not the kind of toppings I was expecting.
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