We have just returned form a weeks stay at turtle bay in watamu, our first time there, ( but not our first time in Kenya).
The hotel is lovely, and the beach is gorgeous and we can quite see why people return again and again, but therein lies the problem. The hotel seems to have been totally taken over by "regulars". Although there was no table allocation in the all inclusive restaurant, on the first morning we were moved 3 times ( with a plate of food in one hand and a coffee in the other) before being allowed to sit at a table not "always used by regulars". The same story extended to the sun loungers, with every single lounger in a decent position used every single day for all our stay by the same "regulars" or family of "regulars". Also all the little tables for use at the side of the sunbeds being in possesion of these people, some having up to 3, whilst we never had one and had to place our drinks and food on the floor. ( we did actually overhear one couple say to another " we saw someone looking at YOUR sunbeds so we quickly ran over and put some of our stuff on til you came", we also observed 2 sunbeds with a parosol and table ( something we never managed to use) being reserved for over 4 hours with no- one using them and 3 hours later, still no-one had used them all day. Also the "glares" when trying to use the pool in the over 18s area was awful and although we tried not to take any notice it did spoil the swim and we gave up trying in the end. In the evening all the best placed dining tables around the pool had a "reserved" sign on, although there was no booking system in place ?? Very much a, you can have use of something only if we dont want it situation all round and all across the board.
The advertising for the hotel states that there is a snack bar, and hot tub ????? WHERE ?????? we never found either and we did ask staff who didnt seem to know either.
Also its stated that the hotel is NO SMOKING in all public and private areas. Smoking was taking place all around the pool , on the sun loungers, at the white plastic tables set aside for food around the pool, and in the entertainment area ???
The beach was lovely, all we hoped for, but sadly due to the persistence of the "beach boys" who latched on the minute you put foot on the beach and wouldnt leave your side til you left the beach, a quiet walk with your partner to relax etc was quite out of the question. How we would have loved to peaceful enjoy the view the rock pools and the marine life ( which was the main reason for our booking ) but sadly it wasnt to be, ever.
The hotel was clean, although we did find the staff rodding drains right at the side of the dining tables a little "off putting" , and most of the staff helpful and friendly.
The manager and his staff where great and its a super hotel and location but we will never ever return.
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- Also Known As:
- Turtle Bay Beach Club Hotel Watamu
- Turtle Bay Beach Hotel
- Turtle Bay Beach Resort
- Turtle Bay Beach Club Kenya/Watamu