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Parkdean - Sundrum Castle Holiday Park
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Reviews (308)
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All reviewspark deanswimming pooltam o shanterplay parkkids entertainmentlovely parkthe outdoor play areaheads of ayr farm parkfootball pitchnight time entertainmentpirate petesthe kids lovedcaravan was spotlessly cleancentral heatingberth caravanhappy holidaysminute drive
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207 - 212 of 308 reviews
Reviewed 21 May 2014 via mobile

We visited for easter weekend for my brother in laws 60th birthday. The caravan was lovely and clean however the public areas of park were quite dirty and in need of an update. Also took part in the easter egg hunt which was rediculous. Staff kept shouting at people to not go head and find clues. However some clues were impossible to see. Clues behind the bar in tight corner. This would have been fine if it was for a small group but there was way to many people attended. Would have been better to split it into groups. Had meals out 2 nights we stayed food was lovely although at times service was very slow and we werent booked in until late 1 night so wasnt that busy

Stayed: April 2014, travelled with family
Thank lauren81Cumnock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2014

We have stayed at Sundrum three times and our caravans have always been spotlessly clean. We take our dog so you don't get wall to wall luxury but I wouldn't expect that. We have always found the staff and facilities to be very good. The only thing you need to avoid at all costs is the Sunday Lunch. The 'seasonal veg' is actually tinned sweetcorn and frozen carrot sticks!! The 'real gravy' we were served was more like brown water. The dog did however thoroughly enjoy eating the dried out pieces of chicken!!!

  • Stayed: May 2014, travelled with family
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1  Thank Carron W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2014

Stayed here on a fri-mon break. Caravan was ok, not brand new as stated when booked and abit small but clean enough. Our caravan was very overlooked from other caravans and from walking around the park this is the norm at Sundrum Castle. Bed wasn't very comfortable but caravan equiped with everything you would need. We had no view apart from other peoples net curtains! Food on site was nice and reasonably priced. Staff were nice and friendly. Pool was good for our little one. Really just one play park opposite the bar area for kids....other caravan parks we have been to have parks dotted around the site but not here. Childrens nightly entertainment isn't that exciting, kids were pretty bored after 10 mins or so. Park is close to Ayr and Heads of Ayr Farm park (which is great!). Probably wont be back.

  • Stayed: May 2014, travelled with family
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Thank ali3218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2014

Stayed he in our touring caravan for our first trip out this year.

Great value for money and a very well kept site. The touring area was wll kept and clean, the toilet blocks were clean if not a bit small for the site, I can only imagine that in the summer it would be very busy.

The complex was clean. The bar area was nice and again clean. The amusement area was clean but very cold. Prices for alcohol and soft drinks very expensive which is a shame as I think we would have spent more time in the place. We went swimming on the Saturday, nice pool, clean but the changing areas were very cold.

Having looked on the web site this site gets very expensive during the children's holidays which is a shame as I think it would be nice to go then.

Booked up for another weekend in May so let's hope it is a nice weekend and they have sorted out the cold areas :)

Room Tip: Pitch 18 was quite a good itch with a slight slope.
  • Stayed: March 2014, travelled with family
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1  Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2013

Lovely weekend last week and we chose the wrong place.Reception staff were lovely but can't say the same for restaurant after they served the smallest and blackest steak I had ever seen.I still cannot believe they felt it was ok to serve this to someone and the attitude of staff was ridiculous when I complained.The previous night some drunk female tried to attack our tent and be verbally abusive.Where was the security when we complained? We didn't know what she was going to do next.Was it safe to leave our tent.Oh but this didn't happen according to the dour faced,rude staff in the bar and restaurant. I would never go back! :(

  • Stayed: September 2013, travelled with family
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5  Thank Floem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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