We had a 3rd floor room with magnificent views, 3 windows, spacious and bright. Newly refurbished bathroom and walk in wardrobe. But we only had 6 hangers - for 2 people for 4 days - and despite asking for more they never arrived.
The carpet was a bit stained – would have benefitted from a quick steam clean – and the furniture a bit damaged, but coffee machine provided (some rooms did some didn’t, no obvious reason why). But did not detract from lovely light room and comfortable bed.
Staff generally very friendly and helpful, except at breakfast when there seemed to be no attempt to replenish until guests asked. It is not acceptable to run out of eggs, hot milk, hot water, plates and bowls at 9.00 when breakfast goes on till 10. When I told the waitress there were no plates or bowls she said “there is one plate” when there were 4 people waiting. The egg boiler was very low and full of scum from egg white, she lifted the lid and said "it's OK". Very odd and to be honest not typical of the hotel.
The food was absolutely superb for all our meals and the service for our group meals was impeccable.
I would recommend without hesitation but I think they have a little work to do to charge the rack rate of 295€.
There is a fantastic swimming pool, almost always to ourselves, lovely gardens, views to die for.
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- Also Known As:
- Le Palace De Menthon Hotel Menthon-Saint-Bernard