We wanted to stay in the vacinity of Strasbourg and Europa-Park. Most of the photographs of lodging near Rust revealed rooms with little character. The reviews for this property on booking.com were above average and they had a family suite at a reasonable rate.
We decided to give it a try. We had problems with booking the room. I booked through the Hotel website, and it confirmed 3 people for 3 nights in a single room, instead of the family suite. I emailed, and did not receive an immediate response. I ultimately had someone call who speaks German, and we were able to confirm the Family Suite. They later confirmed through email. We stayed in the family suite in the back house. Be aware there are three flights of stairs and no elevator. The suite consists of a large bedroom, large bath with a bidet and a shower, and a large living room. There are a number of sky lights as you are actually in the building's attic. The rooms are quite large and as such the furniture gets a little lost. The walls are painted a mustard color. There are no rugs on the wood floor and as such the room comes off as a little cold. But, we appreciated the spaciousness. The grounds are lovely, even in the winter. We enjoyed watching the peacocks. The breakfast buffet consists of typical buffet items, along with croissants, scrambled eggs, and rubbery bacon. The female receptionist is quite friendly. We did awake one morning to find no hot water, and as such the radiant heat was not working. When we returned from touring late that night, we found the water lukewarm. On advising staff, we found hot water the following morning; apparently the thermostat hadn't been set correctly as the radiators were working on our arrival. This property has great potential, and just needs a few extra little special touches to make it an exceptional property.
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