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“Only for layover!”

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Sheraton Brussels Airport Hotel
Ranked #1 of 4 Hotels in Zaventem
New Delhi, India
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Only for layover!”
Reviewed 13 June 2014 via mobile

Stayed there for 10 hours during layover. Room was average sized and bathroom was very small. Water pressure in overhead shower was not adequate. Otherwise the room was comfortable n clean. Since it's bang opposite airport, it was very convenient to move luggage around and take train to the main city for a leisurely lunch before the next flight.

Stayed June 2014, travelled with family
Helpful?
Thank Devesh G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review, 16 June 2014
Dear Guest,

We are sorry to read about the water pressure problems you experienced during your stay. Please accept our apologies for the inconvenience caused. Our Engineering department has been notified, thank you for bringing this issue to our attention.

We hope that nevertheless we will still have the pleasure of welcoming you back with us in the future.

Kind regards,
Ingrid Roekens
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,308 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (144)
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English first
London, United Kingdom
2 reviews
Reviewed 12 June 2014 via mobile

On 5th floor with a connecting room. Can hear everything though the door as there are gaps been the door and is frame. Room is nice and clean and very comfortable. Would highly recommend although try and avoid tools with connecting doors! About to go down for breakfast :)

Stayed June 2014, travelled on business
Helpful?
Thank userkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review, 13 June 2014
Dear Guest,

Thank you for your remarks. Sorry to read about the noise in the connecting rooms. Our Engineering deparment is aware of the issue and is looking at different possible solutions.
We hope nevertheless that we will still have the pleasure of welcoming you back in the future.

Kind regards,

Ingrid Roekens
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
217 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed 9 June 2014

The hotel is steps from the airport (tho finding the signs in the airport was a challenge) and also the train to central Brussels. We chose a club room for the club facility since our plane had been cancelled and we were stuck for 24 hours. The room was standard, nice and clean and everything functioned very well, soap, shampoo, hairdryer, all the usual were provided. Decent lighting, good water pressure, good charging plugs etc. We had no noise from the airport at all. The club room was nice seating with drinks and some food in the evening and breakfast in the morning. The restaurant downstairs was ok, though nothing special. Wifi was provided but free for only a limited, after that it is a charge.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chicago60604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review, 13 June 2014
Dear Guest,

Thank you for sharing your positive comments. We are happy to read that you enjoyed your stay and hope we will the pleasure to welcoming you back soon.

Best regards,
Ingrid Roekens
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chennai (Madras), India
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 June 2014

The hotel is perfectly situated right across the departure hall at the Zaventem Airport. You can sleep nicely till you have to board without having to worry about transport to the Airport. Friendly service and quality accommodation. Everything was up to the standards we expected from this Sheraton.

Stayed May 2014, travelled with family
Helpful?
Thank Iyengarkvm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review, 10 June 2014
Dear Guest,

Happy to read that you appreciate our location and that you enjoyed your stay. Looking forward to welcoming you back with us in the future.

Best regards,
Ingrid Roekens
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 June 2014

This is your usual functional airport hotel. It is literally across the drop off area at the airport. The check in is efficient and the room was clean. If you just want a place to rest your head or to take a shower its great. Don't expect any approaching luxury.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AJ F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review, 10 June 2014
Dear Guest,

Thank you for sharing your thoughts. We are happy to read that you enjoyed your stay and look forward to welcoming you back with us soon.

Best regards,
Ingrid Roekens
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
335 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
Reviewed 31 May 2014 via mobile

Needed an overnight accommodation due to an early morning flight so rather then stay in the city center, this hotel is attached to the airport. Very warm, subdued atmosphere which is perfect for
people who are on a layover and need some peace and quiet. The hotel offers free wifi in the lobby at any time and one hour of free wifi in your room. The lobby has video screens that displays flight information.

My room was very clean with a modern, comfortable atmosphere. If you book a room on the club floor and you're facing the runway, you'll get a nice view. The rooms are completely sound proof so you don't hear any outside noise.

The reason I didn't give this a "five star" vote is due to a few little things that were missing or at least I didn't see it. No hotel directory; no slippers; the button to call Guest Services wasn't working, and the safe wouldn't open. Little things to
mention, but generally, a great place to stay at.

The train to the city center is about a five minute walk from the hotel. It takes 17 minutes to get to Central Station in Brussels. If you're taking the train to/from the city center from Friday to Sunday night, inquire about the weekend discounted rate. Also, across from the hotel in the terminal is a supermarket that's open from 6a-10p. Very convenient to buy prepared sandwiches, meals, breakfast items, etc. One last item to mention...the hotel has a pretty modern gym!

Stayed May 2014, travelled as a couple
Helpful?
Thank FlyAaron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review, 2 June 2014
Dear Guest,

We are happy to read your positive feedback about our hotel and services. Hoping to welcoming you back soon.

Kind regards,
Ingrid Roekens
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 May 2014

This hotel is very convenient indeed. After you exited from the terminal, just walk across the street
and you are at the Sheraton. The train station is located at the basement level of the airport. You can take the train to Antwerpen and other cities very conveniently.
Airport Sheraton has a restaurant but it is quite pricy. The rooms have all the amenities .

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hshao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review, 2 June 2014
Dear Guest,

Thank you for giving us your feedback. We are happy to rea that you enjoyed your stay.

Kind regard,
Ingrid Roekens
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Brussels Airport Hotel

Property: Sheraton Brussels Airport Hotel
Address: Brussels National Airport, Zaventem 1930, Belgium
Phone Number:
Region: Belgium > Flanders > Flemish Brabant Province > Zaventem
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Zaventem
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sheraton Brussels Airport Hotel 4*
Number of rooms: 294
Reservation Options:
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Also Known As:
Sheraton Zaventem
Zaventem Sheraton

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