First of all I will deal with the good points, the cleaner Maria did a good job and came in nearly every day, we had clean towels, although the bedding was only changed at the end of the first week.
Our fridge had seen better days, very old and missing the door to the ice box, but we managed ok.
The receptionist was really nice and tried to be as helpful as possible with any issues we had.
The Spar supermarket is handy just behind the apartments. A ten minute or so walk to the strip and beach is downhill, a lot longer coming back! the return road is nick named cardiac hill and not for nothing, not for people with walking difficulties .
The worst things about these apartments is they are very tired although they are refurbishing some of them while you try to enjoy your holiday and put up with hammering and drilling noise, relaxing is very difficult! no matresses on the sunbeds ,no umbrellas round the pool and very little shade, a pool that is only any good for swimmers, too deep for non swimmers!
We asked the guy who was the boss or the owner about matresses and umbrellas and got a sharp no! quite rude! we felt like he did not want people to stay around the pool, luckily we had a bit of shade on our terrace because in the afternoon there was none anywhere else, no sunbeds or umbrellas on the beach because of a dispute between the government and the company that supplies them about unpaid tax, so the government made them take them all away, very few people on the beach too hot at the end of june with no shade.
We had a ground floor apartment 5 cockroaches in total when we came back at night, had to leave all the plugs in the sink and bath and stuff paper in the sink and bath overflow and also block the gap under the door with a towel and spray roach killer every night, the last three nights it worked blocking all entrys we did not see any more, our friends were on th 3rd floor and did not get any.
Also if you book with Cosmos like us dont expect to see a rep, not even an envelope with a phone number in case of emergency and no reference to any tour company in reception, quite strange, was just given a number for the bus company for return transfer at the information desk at the airport.
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- Also Known As:
- Vista Mar Apartments Hotel Puerto Del Carmen
- Vista Mar Apartments Lanzarote/Puerto Del Carmen