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“Excellent”
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Excellent
16 reviews
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 2
Puerto Del Carmen, Lanzarote, Canary Islands

Reviews from our community

Excellent - based on 16 reviews
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Reviews from our community

Date | Rating
  • English first
  • Italian first
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English first
English first
Italian first
Any
English first
ERCocking
Rotherham, United Kingdom
Level 4 Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Excellent”
Reviewed 8 August 2017 for a stay in July 2017
1
person found this review helpful

Fabulous apartment, all decorated beautiful and modern. Much more than you'd expect from a holiday apartment.
Very clean.
The shared pool is a decent size and virtually on the doorstep.

A short walk from Matagorda centre and a short drive away from anywhere on the island.
Great location.

Would definitely re-visit

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
11 Aug 2017
Thank you for taking the time to write this positive review, a pleasure to have you stay in our apartment and look forward to hearing from you again on your next trip.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tylerkane...
Mexborough, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Lovely environment”
Reviewed 20 July 2017 for a stay in July 2017
1
person found this review helpful

Was a lovely places to stay, great location to get to the new town and to the beach. The apartment has everything that you would want and it is all at a high standard. Inside It is spotless and I would recommend this to anyone.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
21 Jul 2017
Thank you for your lovely comments, glad that you enjoyed it.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sandra S
London, United Kingdom
Level 5 Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“A very lovely comfortable apartment”
Reviewed 12 June 2017 for a stay in May 2017
1
person found this review helpful

We spent two weeks in this very nice apartment. The love and care that has been put into this place is obvious as soon as you walk through the gate. It's a bungalow so nobody below or above banging about which is what attracted us to it and we were not disappointed. Communication from the owner Rachel was great and she was very helpful. The place is spotless, a true home from home. Lovely comfy bed in a nice sized bedroom with lots of wardrobe space, nice sized bathroom with a great shower and the added bonus of a washing machine in a cupboard. Sofas are also nice and comfy and you could get so many channels on the tv package provided. I didn't cook but the kitchen was supplied with everything you would need. The terrace and sunloungers were great for catching those all important rays and only a few steps from the pool should you not want to lie around this. The apartment is furnished to a high standard and with very good taste. The complex itself is also nice and clean with a lovely pool area. The location is perfect with everything being within a 10 min stroll. We will definitely stay here again when we return to the Matagorda area.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
14 Jun 2017
Hi Sandra
We are thrilled that you found our apartment to be what you were looking for, customer satisfaction is really important to us. Thank you so much for taking the time to write such a detailed and informative review which I hope will be of help to other guests. A pleasure to have you stay. Look forward to hearing from you in the future.
Kind regards
Rachel
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
EMM97
Glasgow, United Kingdom
Level 1 Contributor
3 reviews
“Beautiful apartment with everything you need”
Reviewed 23 April 2017 for a stay in April 2017

We have been to Club Valena before but this is by far the best apartment we have stayed in and cannot fault it. Very modern and clean with everything you want. Lovely pool area and the weather was brilliant. We had a request for Rachel for an item for the apartment and this was met within hours. The apartment is not too far from the centre with some great restaurants, there are also other excellent eateries in Los Pocillos and PDC (you can jump in a taxi if you don't want to walk). Love this apartment and Matagorda oh and the apt has one of the comfiest beds ever. Thanks again Rachel we'll be back.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
26 Apr 2017
Thank you so much for this positive review, we are thrilled to know that you were so happy with our apartment, we aim to please so if anything is needed we always try to help. It was a pleasure to have you stay. The bed is comfy isn't it! Looking forward to hearing from you again.

Kind regards

Rachel
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sue B
2 reviews
“Fantastic”
Reviewed 6 December 2016 for a stay in December 2016

Just returned from a short break. The apartment is amazing. Everything you need is there and it was spotlessly clean. Close to beach and bars and restaurants.

Would definitely recommend staying here!!

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
6 Dec 2016
Hi Sue

May I thank you for your booking and for taking your time to write such a great review.

Many thanks & I hope you have a lovely Christmas!

Kind regards

Rachel
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Patinda
Prestwick, United Kingdom
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“No. 3 Club Valena”
Reviewed 4 December 2016 for a stay in November 2016

Stayed at this beautiful apartment for 10 days late November 2016. On arrival there was water, milk, bread, tea and coffee which was much appreciated as we arrived late in the day. Also a bottle of wine which was a nice touch.

Apartment very clean and had everything to make it feel like a home from home.

Only a 10 minute walk to commercial centre with plenty of restaurants to suit all tastes.

Matagorda is quieter than main town of Puerto Del Carmen which is ideal for a relaxing holiday - If going to main town taxis are very cheap and lots of them

Would certainly recommend staying at this apartment

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
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Liked best: All aspects of the apartment and complex
Liked least: Coming home
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
  • Was the property as advertised?
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  • Was it a good value for the price paid?
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Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 Dec 2016
Many thanks for taking the time to write this lovely review and it was certainly a pleasure to have you staying at our apartment.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alison D
Woking, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Lovely apartment close to beach and amenities.”
Reviewed 19 November 2016 for a stay in November 2016

Beautifully presented accommodation with every thing you need for a comfortable holiday.. Close to beach with lovely walks along the front where there are many cafes etc.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
19 Nov 2016
Thank you very much, so glad you enjoyed our apartment, we tried to think of everything whilst refurbishing it. Pleasure to have such lovely guests.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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