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Las Lilas Apartments
Certificate of Excellence
Sheffield, United Kingdom
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“ok”
Reviewed 8 July 2014

when we arrived the reception was closed..we rang the phone number on the door and we was told we should call back 9.30am the next day we explained we had booked for 4nights, the lady said we are closed come back tomorrow, after explaining we need to get in the apartment we booked weeks ago they eventually sent someone to let us in.. he was a very nice man.. really welcoming.. we asked for an upstairs apartment but was given a downstairs although most upstairs were empty.. we was taken to our room but it had not been cleaned, but we were that tired we wasnt bothered.. we were stuck in a corner with a view of a 12ft wall, we got no sun at all ..not great.. the apartment complex was very small about 18 apartments.. pool was very small but really clean.. there was only room for 8 sunloungers around the pool.. studio was small but we got all we needed.. it was really clean.. apartments are secure with a locked gate.. reception is open only 2hours a day.. cleaner came in every day apart from thursday.. 1 minute walk to pdc great location.. free wifi in all areas.. all tv channels were spanish

Room Tip: ask for upstairs
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  • Stayed June 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank judithcharmers37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LASLILAS, Propietario at Las Lilas Apartments, responded to this review, 10 July 2014
godd evenning, i just read your coment, i m very sorry that i misundertood when you call the emergy number. im afraid tht when you make the booking you are advise to call the resort since we are not open 24 h. if you eith booking.com we always give send the info to clients so there is not a problem even if you get there with a very late plane. the complex has 17 studios and 4 apts.
and around the pool there are 12 sun beds and next to the pool a pile of another 10 sunbeds.
reception is open everyday but since the 15 of june apart from sunday, thats why we have a phone 24h.
regarding the begining of the conversation y misundertood you i understod that you wanted to rent an apt. for the future. so sorry that my englidh has not good enough to understand you from the begining. i m really sorry, but on the other hand i m glsd the find all other services as yous expectetion where.

best regards.
Nuria Tubau
Owner
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302 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (63)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 3 July 2014 via mobile

I stayed for 2 weeks and I found everything I wanted to escape from the city: peace, sun and sea!

Bev (the lady in charge) is super friendly and helpful: our bed was a bit uncomfortable and it got change the very same day that we tell her.

The room was clean and the maid very nice, also the pool/garden area was tidy and well kept.
Only walking distance from the beaches and the Main Street with shops and restaurants.

Me and my boyfriend are very happy on the choose, recommend to couples or small group of friends as it's a small and quite place.

Stayed June 2014
Helpful?
3 Thank maria r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LASLILAS, Propietario at Las Lilas Apartments, responded to this review, 10 July 2014
Google Translation
buenas noches Maria,
muchisimas gracias por su comentario, solo una pequeña nota la perona que la atendio no era Bev, era Nuria,. le estamos muy agradecidos por su comentario y que pudo disfrutar de sus vacaciones como Ud. esperaba. hemos tomado nota del tema de los colchones que ud. no encontro confortables. muchas gracias de nuevo.
un cordial saludo
Nuria Tubau
Propietaria.
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La Coruna, Spain
Level 5 Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 July 2014

I booked a studio in Las Lilas. The apartments are well located, cheap, close to an Spar (supermarket). I had some problems with wifi connections and they immediately gave me another studio with better net. It has a nice pool. The worse are the beds: small and not comfortable at all. Friendly and nice people.

Room Tip: Singles or with a friend, it's better to book a studio
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  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oterinote
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LASLILAS, Propietario at Las Lilas Apartments, responded to this review, 10 July 2014
Google Translation
Muchas gracias por haberse tomado la molestia de hacer su comentario. es una pena que no nos comentara que no encontraba la cama comoda, puesto que se hubiera solucionado inmediatamente.
no obstante muchas gracias nuevamente por su comentario.
un saludo
Nuria Tubau
Propietaria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, United Kingdom
Level 3 Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 June 2014

having stayed at las lilas for our two week holiday we would definitely book to stay again.nothing was too much trouble for bev she is a star any problems was sorted straight away.apartment was clean and everything you needed for your needs.plenty of storage for your clothes.cleaner was in every day and pool is spotless watched it been cleaned every morning.staff all friendly which is a bonus.just walk down the road and you are straight to the seafront with loads of bars and restaurants.short walk to some fabulous beaches.would recommend to friends.

Room Tip: try to get upper floor room for they get more sunlight
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank george p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LASLILAS, Propietario at Las Lilas Apartments, responded to this review, 18 June 2014
Dear clients, i m myself very happy that your staying has been so lovely, in our resort, and that all my staff have been so helpfull. i hope to see you again in the future.
i really apreciated that you have taken the time to make the comment.

Thanks you very much.

Nuria Tubau
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 May 2014 via mobile

Have been at Las Lilas for a week and it has been a great place to stay. My friend and I just wanted a chill out break away with a bit of life in the evening and it has ticked every box. The apartments are clean and well maintained as are the public areas. The no children policy appealed and it has been lovely and quiet - most days there were only a few of us by the pool, so don't be put off by an apparent lack of sun des and small pool. Bev, the lady in charge (referred to in many of the reviews) is really helpful and will do her best to help with any queries.
All in all, I would recommend this to anyone wanting a relaxing, quiet stay with all that Puerto del Carmen offers just minutes away

Stayed May 2014, travelled with friends
Helpful?
1 Thank Kevbaby69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LASLILAS, Propietario at Las Lilas Apartments, responded to this review, 18 June 2014
Google Translation
apreciado cliente, le queremos dar las gracias por haberse tomado la molestia, de escribir su vision sobre nuestro complejo, y haberle podido ofrecer nuestro servicio.
esperamos poder atenderle nuevamente,
un cordial saludo.
Nuria Tubau
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Weymouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 April 2014

We had a wonderful stay at the Las Lilas Apartments. The complex is very conveniently located with the bars, restaurant and beach only a few minutes walk away. Our apartment was very clean and tidy with everything we needed, and Bev the owner was very nice and helpful with any queries we had. We will definitely return and recommend to friends.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank unclejuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LASLILAS, Propietario at Las Lilas Apartments, responded to this review, 22 May 2014
Google Translation
Muchisimas gracias por haberse tomado el tiempo, para escribir su comentario acerca del complejo, y estamos muy satisfechos de que pidieramos hacer que su estancia, con nosotros, fuera tan agradable
en monbre del personal del complejo y del mio propio, nuevamente. muchas gracias

atentos saludos
Nuria Tubasu
PROPIETARIA
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Bridgwater, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 April 2014

Really enjoyed our stay in the Las Lilas apartments. The complex is for adults only and very quiet indeed! Nice swimming pool to refresh you (it can be very cold at this time of year!) The town is literally a few steps away for the beach, all the bars, restaurants and shops. There is a spar across the road with lovely fresh baguettes at all times of the day. It is only around 20 minutes to the old town (lovely walk if you take the sea front option). Bev is the hostess with the mostess and nothing is too much trouble! Will most def go again! As a matter of fact, our friends go there twice a year and love it.

Room Tip: if you want a room with sun, ask for the first floor. bottom floor is great for plenty of shade.
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Veronik W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LASLILAS, Propietario at Las Lilas Apartments, responded to this review, 22 April 2014
Dear client, we thanks you for taking some time to make that lovely comment.
we will be very happy to attend you in you next visit. and be able to give you again a wonderful staying.

best regards.
Nuria Tubau
Owner.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Las Lilas Apartments

Property: Las Lilas Apartments
Address: Calle Pedro Barba 10 | C/Pedro Barba, 10, 35510 Puerto Del Carmen, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #7 of 71 Speciality Lodging in Puerto Del Carmen
Price Range (Based on Average Rates): £
Hotel Class:3 star — Las Lilas Apartments 3*
Number of rooms: 21
Official Description (provided by the hotel):
Las Lilas Apartments in Lanzarote are located approximately 200 meters from the beach in the center of Puerto del Carmen.Las Lilas is a small and friendly complex. It consists of 17 studios and 4 one bed apartments located around a beautiful pool (Double beds are available in some of the units).All studios and apartments overlook the pool, and have their own balcony/terrace area and are surrounded by beautiful private gardens, where guests can enjoy the maximum tranquility.Las Lilas has all the qualities to offer, relaxation, quietness, affordability and a quaint complex that is centrally located to all the amenities that Puerto del Carmen has to offer, making your holiday in Lanzarote most memorable and enjoyable. ... more   less 
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Also Known As:
Las Lilas Apartments Hotel Puerto Del Carmen
Las Lilas Apartments Lanzarote/Puerto Del Carmen

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