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“great villa”
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Review of Casa Charlana

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Very good
32 reviews
Main villa entrance from the road
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Overview
Villa -
2 Bedrooms, 2 Bathrooms, Sleeps 4
Puerto Del Carmen, Lanzarote, Canary Islands

Reviews from our community

Very good - based on 32 reviews
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Reviews from our community

Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Any
English first
Dutch first
English first
Italian first
Any
English first
darkmagi
Edinburgh
Level 4 Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“2 great weeks in PDC BUT villa pool area needs attention.”
Reviewed 16 September 2012 for a stay in August 2012

We are just back from another great 2 weeks in Puerto del Carmen, We have holidayed in PDC for the last 10 years at least once or twice a year and nearly always staying in private villa’s, We stayed at this villa for 2 weeks & as much as I hate to say it the holiday was great in spite of the villa not because of it, We booked the villa for 4 people which was myself, my wife, My brother & his wife, When we first arrived on Friday mid day we found that there was only 3 sun beds not 4 which was a bit of an inconvenience but sort able, I called the management company and informed them that we needed another sun bed & was told it would be sorted, Saturday afternoon came & there was still no sun bed so I had to call Gemma as the management company was closed until Monday, Gemma informed me she knew of the problem & she would be round shortly, We got the sun bed by the end of the day so that was ok BUT we found that there was not enough space around the pool to get 4 sun beds in without it being tight, Even when we managed to get the sun beds in there was not a lot of point as the pool area only gets the sun between 14:30 – 17:00 as the trees that cover the pool area stop’s anymore sun getting into the pool area, We resorted to pulling the sun beds out to the driveway just to get some sun before & after the above times, We read the other review on this villa & thought we could at least follow the sun using the 2 patio areas on the second floor but found that even though there was 2 patio area in the upper landing we could not use them as there was only a table with 2 seats outside the main bedroom & only 1 plastic chair & no table on the other patio so the only way we would get any place to sit is to drag the sun beds up the stair & then down when we finished with them which is not my idea of a relaxing holiday, As I already stated we have stayed in lot’s of other villas and mostly in the Los Mojones area and we have never had any problems getting the sun on any of the other villas for the whole day.

If this villa was my own private villa which I had retired too the pool area & the garden would be perfect as I’m sure people who retire to Lanzarote don’t sit in the sun all day BUT no one holidays in Lanzarote to sit in the shade at least I don’t I want to sit in the sun all day without having to drag sun beds back & forward and up & down stairs for 2 weeks.

The villa did grow on us during the 2 weeks and any little niggles we had could be forgiven BUT not the sunbathing situation, The owners need to trim back the trees around the pool so that the pool does get more sun during the day.

Would I go back to Casa Charlana Yes but not until I know the tree’s have been cut back, There is also a lot of wasted space with plants & trees which could be removed & this would make a lot of extra sunbathing space.

As I already stated if this was my own private villa I would leave it as is but this villa is being hired out as a holiday villa & as most people go on holiday in a private villa to sunbath in private, Having to drag sun beds out into the drive is not my idea of a relaxing holiday in a private villa.

In no way am I trying to put anyone of renting this villa as its in a perfect position to get to the old or new town & as I already stated any other little niggles are just that little niggles so if you want a perfectly situated villa & you are happy to move your sun bed to follow the sun then you will have a great holiday.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Nothing Stood out about the villa except the position in PDC
Liked least: The Pool area.
Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
17 Oct 2012
Thank you for your review and your experiences staying at Casa Charlana. We had the gardeners down to trim everything right back so you now have the sun on the pool area all the time with no need to drag the loungers around! for an Island that has had little or almost no rain in almost 18 months the gardens seem to grow very fast! You mentioned little niggles with the villa? I would appreciate it if you could let me know so I can attend to these also.....
Apart from that I´m glad you and your family had a lovely holiday in Los Mojones and we hope to have you stay again soon.
Kind Regards Gemma
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stirling, United Kingdom
Reviewed 25 April 2012 for a stay in April 2012

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: quiet but central location
Liked least: slight hill up to villa i,ve a dodgy leg
Travelling group: Family with Teenagers
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
1 May 2012
Thank you very much for the lovely review. I´m soo glad you and your family enjoyed your holiday at Casa Charlana. We look forward to having you back in the near future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Limerick, Ireland
Reviewed 14 November 2011 for a stay in November 2011

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Privacy
Liked least: Could not find fault
Travelling group: With Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
7 Jan 2014
Thank you for your lovely review! Gem & John xx
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
sydneyLun...
Madrid, Spain
1 review
“Home from home only better!!”
Reviewed 14 June 2011 for a stay in May 2011

I just want to say a big thank you to Gemma and John the villa owners..thanks guys!!! From the moment we arrived we felt right at home (only a bit more luxurious!!). The villa is a perfect getaway and in a lovely quiet spot with the beach and good restaurants just a short stroll away. We´d recommend Quintins which is round the corner...great steak and the wife loved the duck!
The private pool was great to cool off inand with no nosey neighbours either!
Overall this gets a 10 out of 10 from us and we have already booked to come back at the end of summer.
This was our first 'Villa' holiday and would recommend it to anyone instead of a hotel!

Value Rooms
Location Cleanliness
Check-in / front desk Service
Travelling group: With Spouse/Partner
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway A romantic getaway
Older travelers Families with young children
Families with teenagers Tourists
Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
23 Jun 2011
Hi Guys...your welcome!! glad your first -villa- holiday was a sucess! looking forward to having you back in the next few months. Gemma and john x
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
DHY77
LONDON
1 review
“Ideal in everyway”
Reviewed 14 June 2011 for a stay in April 2011

Villa Charlana is a piece of oasis 7mins from bustling porta del carmen.. We were very surprised how perfect the villa was 4 us, clean, cosy and quiet, great neighbours. our third visit and will go back in autumn. Nicely equipped kitchen, pool area not vast but sufficient. The owners did everything possible to make our stay really enjoyable..

Value Rooms
Location Cleanliness
Check-in / front desk Service
Travelling group: With Friends
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Young singles Friends getaway
A romantic getaway Older travelers
Tourists Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
23 Jun 2011
Hi Dawn...thank you soo much for the lovely review. We're very glad you enjoy the villa... so much so that you've been back 3 times this past 6 months already! Looking forward to seeing you at the end of summer Gemma and John x
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Reviewed 28 May 2011 for a stay in February 2011

Value Rooms
Location Cleanliness
Check-in / front desk Service
Travelling group: With Spouse/Partner
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Young singles Friends getaway
A romantic getaway Older travelers
Families with young children Families with teenagers
Tourists Luxury-minded travelers
Rugged travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
23 Jun 2011
Hi Jan...thank you for the lovely review....looking forward to seeing you next Feb! Gemma and John x
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
kaatje46
Geldermalsen, The Netherlands
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 November 2016 for a stay in November 2016
Google Translation

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: de buitenruimte naast het huis
Liked least: de klantenservice
Travelling group: Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
1 Dec 2016
Dank u voor uw beoordeling. Wij hopen om u te hebben Casa Charlana binnenkort weer bezoeken.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Adults2
Children0
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