I returned to the BelleVue Aquarius for the second time having stayed here previously last June.
I was a little nervous about staying here after reading the amount of break-ins that have happened recently. I always locked my belongings in the safe or had my valuables on me at all times. Every night I saw security men walking around so that made me feel safer. We had no problems for the week we were there.
The pool and bar area is really nice. The loungers are new and comfortable. The pool is freezing though! I found the bar staff to be helpful. The reception staff during the day were helpful and approachable. I did have problems communicating with the night time receptionist when needed a first aid kit. I understand I am in Spain, but surely a receptionist should be bilingual!
My main disappointment with the hotel is the cleanliness of the rooms. The maids did not clean the floors properly or clean the bathroom. The towels were not changed as often as they should be. If you walked in the room barefoot, your feet got dirt all over them. We had 4 people in a room and we had to ask for more towels every day which wasn’t always easy to get from the rude maids! The maids were rude and did not seem to care that they weren’t doing their job properly.
I do not expect 4/5 star luxury for the price I paid for a room. This is a basic complex, however the hotel manager should make it a priority to clean up the rooms and hire maids that do the job they are paid to do. They are really letting the place down.
The best restaurants in Puerto Del Carmen are in the area close to the hotel. There is also plenty of bars close by. Taxis are not very expensive, so a quick taxi ride (or a 10 minute walk) to the more lively part of the resort where you will find plenty bars and clubs.
I would return to the area. I enjoy being in a quiet area with nice restaurants where it is just a short distance for livelier entertainment.
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- Also Known As:
- Bellevue Aquarius Hotel Puerto Del Carmen
- Aquarius Lanzarote
- Aparthotel Aquarius Hotel Lanzarote
- BelleVue Aquarius Lanzarote/Puerto Del Carmen