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Suite Hotel Fariones Playa
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Reviews (1,226)
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All reviewsold townbuilding workpool areaair condirect access to the beachevery morningsea viewrefurbished roomliving areasun loungersstayed bed and breakfastlovely hotelearly risersbedroom doorseparate bedroomwalk in showerplenty of choice
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Reviewed 8 April 2014

Having to upgrade our hotel as our original one went into adminstration,we wer not disappointed,only that we had an extra £530 to add to our holiday,plus an extra 10euro @hour to keep our room,we needed 6 ouch!! I must say we would defo come back.
Clara on reception was fantastic,we think she needs a promotion.the maids cleaned our room every day plus fresh towel wen you need them,beds were changed twice in our 10 day stay,the maids were very pleasant. The breakfast was very nice,I just wish we had tried dinner,we will next time.The towels that you got for the sun beds was a great idea,these were changed every 2 days,they were nice and soft,you are charged 10euros per towel refunded when you returned them.There was a gym but unfortunalty it was closed and I now see on my return that you could use one nearby.It was our anniversary on 29th march an a butler arrived to our room with a bottle of wine in an ice bucket an two wine glasses what a lovely touch.Thank you to everyone for making our holiday special.hope to see you all next year.Michele&William

Room Tip: We had room 548 and got sun on balcony all day,it was the highest level
  • Stayed: March 2014, travelled as a couple
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3  Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion Fario... D, Subdirectora at Suite Hotel Fariones Playa, responded to this reviewResponded 9 April 2014

Dear Michele and William,
Thank you very much for your lovely review ! We are very satisfied to read that after a bad start of your holidays in another complex, we were able to meet your expectations of a great holiday despite you had to add extra money to your holidays !
Your praise about our staff is highly appreciated and we will share your comments with our team specially with Clara and the maid staff. As you state our guests are entitled to use the gym and also most of the facilities at the Sport Center Fariones, free of charge which is a bonus to our hotel. Thank you very much for highlighting the special touch from the Management on your Anniversary .
We are looking forward to the pleasure of hosting you again very soon,
with kind regards from the sunny Lanzarote,
Teresa Rivero
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2014

We went to the Fariones Apartments in February 2013 and had a great time so we decided to take our extended family to the same place. They landed an hour before us and got to the apartments to be told that we had been ' upgraded' to the hotel. After a lot of confusion we got there and accepted the transfer to the suitehotel but the simple fact is it wasn't what we booked and I believe quite a bit of this goes on. Despite that the suitehotel was actually quite good, the rooms were very nice and the breakfast was the exact same as the apartments which was a bonus. The real benefit comes if you like the beach, it's literally a few feet from the pool. The lifeguard is a bit hard faced though, customer service is not her strong point. Would recommend this place but just not what we booked. We will be back to Lanzarote but we might try somewhere else next time.

Stayed: March 2014, travelled with family
Thank Steven H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion Fario... D, Subdirectora at Suite Hotel Fariones Playa, responded to this reviewResponded 7 April 2014

Dear Steven,
Thank you very much for sharing your experience on Trip Advisor. We are happy to to read that your stay at the Suite Hotel Fariones Playa was a pleasant one despite it was not the establishment you booked and that you appreciated the good selection of food for breakfast and the UNIQUE location of our hotel with the beach literrally a few feet from the pool.
We regret to read your comments about the lifeguard; she has to enforce the rules at the pool which I recognise is not an easy issue to deal with but the results of the system implemented are very good: there are no problems with the sunbeds despite the hotel is fully booked.
Once again we wish to thank you for your review and truly hope that you could give us another chance to host you again in the near future.
Kind regards from Lanzarote,
Teresa Rivero
The Management

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Reviewed 4 April 2014

We had booked to stay in the Fariones Apartments, because of the reviews in Trip Advisor.
The location is definitely superb - just off the strip and on the edge of the old town - the best of both worlds.
The staff were all extremely friendly, cheerful and helpful
The property is spotlessly clean in all areas and the pool area is fantastic .........right next to the beach.
We were given apartment 444, which had a great sea view and was only a hop away from the lifts.
The apartment facilities were more than adequate, and very comfortable.
One or two previous reviews were a bit uncomplimentary regarding the breakfast, however, my wife and I thought that the food range every morning was exceptional with cooked breakfast, cold meats and cheeses, cereals, juices, tea, coffee, water, etc., etc., etc., .......... if you don’t like your fried eggs “sunny side up”, the chef will flip them over for you ....... just ask.
The breakfast buffet runs from 7.30 till 10.30
We were on B and B only, as there are many restaurants nearby so there was a great choice of food venues, however, the pool bar has a more that adequate menu, at reasonable prices.
The other great thing is that pool towels were provided .......... with a deposit ........ as were safe keys.
The only downside was we had only booked for a week ......... two would have been nicer, but we’ll be back.

Suggestions:
• Perhaps the management might enforce the “no booking sunbeds with towels” rule as rigorously as they did the “no childrens inflatables in the pool”
• Perhaps the management might consider the option of a couple of sunbeds on the balcony of the apartment, for a slight charge.

  • Stayed: March 2014, travelled as a couple
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2  Thank Bill_and_Norma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion Fario... D, Subdirectora at Suite Hotel Fariones Playa, responded to this reviewResponded 5 April 2014

Dear Bill and Norma,
First of all, we would like to thank you for taking the time to write such a detailed review about our hotel.
Reviews like yours are a huge motivation for the entire team !

We are delighted to read that you enjoyed your stay to the fullest and that we were able to meet your expectations of a great holiday. Your praise about our excellent breakfast, the high standard cleaning, and the good facilities is very much appreciated.

Furthermore we wish to thank you for your suggestion about the option of sunbeds on the balcony of the apartment for a slight charge. I think it is a good idea and we will consider this for the future.

Thank you for your wonderful remarks, and we certainly hope to serve you again very soon.
Kind regards from Lanzarote,
Teresa Rivero
The Management

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Reviewed 26 March 2014

just back from a 5 night stay at the suitehotel, had requested a balcony with sun which was provided. Check in and out was effortless and all the staff including the housekeeping were very cheery.Had an enjoyable stay.

  • Stayed: March 2014, travelled as a couple
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1  Thank triggsandkelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion Fario... D, Subdirectora at Suite Hotel Fariones Playa, responded to this reviewResponded 28 March 2014

Dear Suite Hotel Fariones Playa Guest
Thank you very much for having chosen our hotel to spend your recent holidays and for sharing your experience on the web. , We are delighted to hear that you had an enjoyable stay at our Suite Hotel Fariones Playa and that we were able to meet your expectations.
Looking forward to welcoming you again,
Kind regards from the sunny Lanzarote,
Teresa Rivero
The Management

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Reviewed 24 March 2014

We stayed in Los Fariones Hotel a few years ago, and had a wonderful holiday but prefer to stay in an apartment, so based on reviews we booked Fariones apartments this time. You can't imagine our surprise when we checked in at the apartments, to be advised that we were being upgraded to Suitehotel Fariones Playa for our ten day holiday. We didn't even wait for the transfer and luggage we skipped the short distance between premises.

The reception staff were so helpful and we were soon on our way to our suite. It was bright, airy and spotless and the view as we went on to the big south facing balcony was amazing , we had sunshine until 5pm every day. We asked for a sea view if possible, and we got the whole package. Being allocated room 335 in the middle of the third floor also gave us hours of quiet relaxation on the balcony.

We quickly checked out the large bedroom, very comfortable beds and lots of mirrored wardrobes and storage space. The bathroom was spacious, had two basins, good mirrors and an excellent shower, the water was always piping hot. The kitchen area was adequate, we only used the kettle, for an early morning cuppa on the balcony as we watched the sun come up. A microwave and toaster would be nice for a light meal on the balcony, especially on evenings when we just wanted to "slough" after a long day at the pool and beach. The lounge was spacious and very comfortable with high ceiling and lots of light coming into the room. 3 steps divided the lounge from kitchen/bathroom/bedroom area. Lounge had TV, coffee table and dining area.

The breakfast was a very high standard, so much to choose from, hot and cold. The choice was endless fully cooked breakfast with breads, cheeses, fruit and fruit juices, yoghurts, cereals, teas, coffees and all washed down with a lovely glass of Cava. Couldn't ask for more.

We loved the pool area, lots of very comfortable beds and large towels. Having gowns and slippers was a great addition and sun loungers weren't too busy. We also enjoyed the fashion and cookery shows during our stay. The icing on the cake was being able to go from poolside straight onto the beach.

We has an excellent meal in the restaurant on our first night and a lovely poolside snack on another occasion, accompanied by the best sangria on the island, sorry forgot the name of the barman. A special words of thanks to Clara, who was always so cheerful and pleasant. To the cleaning staff and to anyone who helped during our stay at Suitehotel, the experience was amazing. If I could make one suggestion, it would be to have more coffee machines that uses beans, and larger cups for coffee, the queues here were huge. however, the coffee was very good.

It was my friends birthday during our holiday, and a bottle of Cava, a lovely cake together with a congratulatory letter was delivered to our room early afternoon. Thank you, she appreciated this lovely touch for her birthday. This is a great location within walking distance to old and new town, surrounded by great restaurants. On previous holidays to PDC, we stood on the beach looking onto Suitehotal and thought "Hopefully one day we will holiday there" - thanks to the upgrade, now we have, and we will be back again.

Room Tip: We were allocated room 335, the view over the pool and sea was priceless.
  • Stayed: March 2014, travelled with friends
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1  Thank mary08t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion Fario... D, Subdirectora at Suite Hotel Fariones Playa, responded to this reviewResponded 25 March 2014

Dear Mary,
First of all, we would like to thank you for taking the time to write such a detailed review about our hotel.
We are happy to learn that you have enjoyed your holiday to the fullest and that we were able to meet your expectations of a great holidays. Reviews like yours are a huge motivation for the entire team !
We are delighted to hear your comments about the high standard of our breakfast, the detailed description and the lovely comments about our apartments, our lovely pool area, our entertainers, our excellent meals and how much you have appreciated the lovely touch on your friend’s birthday .
Your praise about our staff is highly appreciated and we will share your comments with our team (especially Clara )
It has been a pleasure having you as our guest and we are looking forward to the pleasure of your next visit,
Kind regards from Lanzarote,
Teresa Rivero
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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