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“Great hotel”
Review of Los Fariones Hotel

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Los Fariones Hotel
Ranked #16 of 92 Hotels in Puerto Del Carmen
Certificate of Excellence
Liverpool, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great hotel”
Reviewed 25 May 2014

Fab place to stay great location,clean rooms towels changed everyday staff are very friendly and helpful and the breakfast is great. Deffo stay here again the hotel is nicely situated between the old and new town it is also on the beach which gives you the option of sunbathing by the pool or on the beach

Room Tip: Our room was overlooking the sea view was lovely
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sheila M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion Fario... D, Gerente at Los Fariones Hotel, responded to this review, 30 May 2014
Dear Sheila:

On behalf of the entire team of the Hotel Los Fariones, I would like to thank you for having chosen us for your stay in Lanzarote.

We appreciate the time that you have taken to share your experience with us because your coments teaches us how to enrich our services.

Thank you again for your special comments.

Kind regards,

Iñigo Martinez | Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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824 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (238)
Date | Rating
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English first
Warwick, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 May 2014

we are a couple in our early sixty's, I was a bit wary of the hotel after reading some of the negative reviews, we wondered what to expect but needed not to worry we had a junior suite room which was very comfortable true as mentioned the beds are a little hard but I found them ok the bathroom was very modern with shower and bath, robes and slippers are provided by the hotel our room did have a fridge and a large flat-screen television with a settee and easy chair,also a fan in the room
there are no tea making facilities but we took a holiday kettle and tea bags which we found handy first thing ,Breakfast was a buffet and would satisfy most peoples needs champagne and caviar included you could have more a less anything, I would give this five stars
staff throughout the hotel I found very pleasant
evening meal was also excellent which you could buy for 20 euros each, well worth it again it was buffet with a huge variety with chefs cooking steak fish etc,sweets were delicious
the grounds around the pool have a very relaxed atmosphere and are well kept the pool is heated so a pleasure to get into ,pool towels are provided by the hotel,never a problem with sunbeds as there are plenty, parasols can be a bit short but when I wanted one I asked the staff and one was found
I would say if you had an issue with anything the reception would sort it out , overall I found all the staff throughout the hotel pleasant
we found it that good we will be going back later in the year
minor criticism was that the patio furniture was made a cast iron and not very comfortable

Room Tip: I would say stay either end of hotel we were in room 421 which was very quite when sitting on balcon...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Bob T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion Fario... D, Gerente at Los Fariones Hotel, responded to this review, 30 May 2014
Dear Karen H.:

Thank you very much for your positive review concerning your recent visit here at the Hotel Los Fariones.

With delight we read that you had a very enjoyable stay with us. This is exactly what we try to achieve with every single guest, as we know that holidays are a special time one keeps in fond memory.

With renewed thanks for taking the time to share your experience and recommending our hotel here on Tripadvisor; we hope to have the opportunity to welcome you back in the near future.
Thank you again for your special comments.

Kind regards,

Iñigo Martinez
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, England
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 18 May 2014

The hotel grounds are fantastic with plenty of comfortable sun beds. It is a very peaceful setting but also near the beach and bars and restaurants. The food was good. My only criticism was the furniture in the bedrooms was somewhat dated although perfectly comfortable. It would also have been nice to have coffee and tea making facilities in the room. The clientele as others have observed did tend to be elderly.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank warrenhouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion Fario... D, Gerente at Los Fariones Hotel, responded to this review, 30 May 2014
Dear Guest:

First, I want to thank the dedicated time to give us your comments about your last visit. Your comments are the basis for our improvement and offer us the possibility to make the stay of our guests ever more enjoyable. On behalf of the entire team at the Hotel Los Fariones and on my own behalf, I convey our sincere thanks.

We would like to inform you that we have over check once again the points that you have remarked, specially the furniture in the room, in order to avoid the same inconvenience in the future and be able to provide an excellent stay to all our guests.
Once again, I regret the inconvenience it may have caused and we apologize. We thank you for your understanding and we look forward to welcoming you again in future visits to Lanzarote

Yours sincerely.

Iñigo Martinez | Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Limerick, Ireland
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 10 May 2014

Very comfortable hotel. Rooms are fab. Worth paying extra for sea view. Breakfast is self service and has something for everyone. I suppose the downside is no air con but they will provide fans free of charge.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jackkiss1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion Fario... D, Gerente at Los Fariones Hotel, responded to this review, 30 May 2014
Dear Guest,

Thank you very much for having taken a few moments of your valuable time to express your satisfaction about the services of our Hotel during your recent stay with us.

At Hotel Los Fariones it is our aim to cover the expectations of our guests and it is most inspiring for all members of our team to accomplish it with success.

Thanking you again for your time and your comments, I look forward to hearing from you soon.

Yours sincerely,

Iñigo Martinez Berjano | Manager | Fariones Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
midlands
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 May 2014

LOvely hotel stayed here 3 times now and still love the standards this hotel has.Situated at the end of Playa Grand this hote is ideal location and beach front location too.Excellent service and rooms are spotless.Food lovely and plenty of choice .Close to the harbour in Pueto Del Carmen just around the corner.Plenty of nightlife on the strip, Route 66 and Asian Restaurantes newly built .Excellent for shopping at Biaz Ferrous shopping centre on cardiac Hill .

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bubblesMidlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion Fario... D, Gerente at Los Fariones Hotel, responded to this review, 30 May 2014
Dear Guest:

Thank you very much for your positive review concerning your recent visit here at the Hotel Los Fariones.

With delight we read that you had a very enjoyable stay with us. This is exactly what we try to achieve with every single guest, as we know that holidays are a special time one keeps in fond memory.

With renewed thanks for taking the time to share your experience and recommending our hotel here on Tripadvisor; we hope to have the opportunity to welcome you back in the near future.
Thank you again for your special comments.

Kind regards,

Iñigo Martinez | Manager | Fariones Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 May 2014 via mobile

Amazing hotel.. dont listen to negative reviews.. we have stayed in this hotel 3 times already this year.. and have booked again for august.. from the rooms to the staff its all perfect.. best hotel and location in Puerto del Carmen. Everything on ur doorstep. . Dont hesitate to book.. see u soon .. mr and mrs holbourne

Stayed May 2014, travelled as a couple
Helpful?
2 Thank Elliott h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion Fario... D, Gerente at Los Fariones Hotel, responded to this review, 30 May 2014
Dear Mr. and Mrs. Holbourne:

On behalf of the entire team of the Hotel Los Fariones, I would like to thank you for having chosen us for your stay in Lanzarote

We appreciate the time that you have taken to share your experience with us because your coments teaches us how to enrich our services.

We all are looking forward to welcoming you back to the Hotel Los Fariones in the near future and, once again, thank you for staying with us.

Best personal regards from Lanzarote

Iñigo Martinez Berjano | Manager | Fariones Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
durham
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 April 2014

this is the second time we have stayed at the fariones and haveno issues. our room was large with a fridge and had a bottle of water and two chocolates on arrival. yes they may need updating but they are very clean and looked after plus we dont spend much time there anyway prefering to be out and about. a bonus was there was bbc and itv channels which i dont think was available last year if you wish to watch. we were half board and food was very good and plenty of choice for everyone. we loved to take our coffee outside after breakfast and relax on patio area. the restaurant manager was very hands on and friendly and we had no issue with other staff. yes some are more friendly than others, thats life, but no one was rude which cannot always be said for all guests .the staff, including the security guy were fine and if you had a query everyone was helpful.the location is ideal for old town on walking left out of hotel or to the right for a pleasant walk along prom with restaurants and shops. we were not leaving hotel til 6pm but had a curtesy room at our disposal when we needed it with no pressures. the whole hotel has a calm relaxing feel and we would revisit

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank arizonaDurham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion Fario... D, Gerente at Los Fariones Hotel, responded to this review, 30 May 2014
Dear Guest:

Thank you very much for your positive review concerning your recent visit here at the Hotel Los Fariones.

With delight we read that you had a very enjoyable stay with us. This is exactly what we try to achieve with every single guest, as we know that holidays are a special time one keeps in fond memory.

With renewed thanks for taking the time to share your experience and recommending our hotel here on Tripadvisor; we hope to have the opportunity to welcome you back in the near future.

Thank you again for your special comments.

Kind regards,

Iñigo Martinez Berjano | Manager | Fariones Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Los Fariones Hotel

Property: Los Fariones Hotel
Address: Calle Roque del Este 1, 35510 Puerto Del Carmen, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
#9 On the Beach Hotel in Puerto Del Carmen
#9 Luxury Hotel in Puerto Del Carmen
#16 Romantic Hotel in Puerto Del Carmen
#18 Family Hotel in Puerto Del Carmen
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Los Fariones Hotel 4*
Number of rooms: 248
Official Description (provided by the hotel):
It is located right on the beachfront and is set in wonderful gardens full of native plant species and also has direct access to the crystalline waters of the Atlantic Ocean. Los Fariones Hotel is in the best-known corner of Puerto del Carmen, the tourist area par excellence. Get away from the hustle and bustle of everyday life and come and stay at the Los Fariones Hotel where you can enjoy an excellent holiday. ... more   less 
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Also Known As:
Hotel Fariones Lanzarote
Fariones Hotel Lanzarote
Hotel Los Fariones
Los Fariones Puerto Del Carmen
Los Fariones Hotel Lanzarote/Puerto Del Carmen

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