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“Another great holiday”
Review of Los Fariones Hotel

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Los Fariones Hotel
Ranked #16 of 91 Hotels in Puerto Del Carmen
Certificate of Excellence
Chester, United Kingdom
Level 5 Contributor
56 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Another great holiday”
Reviewed 20 July 2014

Just back from a fortnight at the Fariones & it was brilliant again. This was my 3rd stay and I am already looking to book again. All the staff are fantastic with particular praise going to Aythami in reception, I rang him from the airport on Thursday when I realised I'd left my Ipod in the room & he quickly notified me that they'd found it & has already arranged for it to be posted back to the UK. The hotel has been painted since my last visit in June 2013 & some carpets replaced. You cannot beat the buffet breakfast, so much choice & availability, fantastic sunbeds & not many had been bagged this time round & no availability issues. The hotel is in a great location for both the old town & the strip. Looking forward to returning.

Room Tip: Junior suites give an additional lounge area, important if going for more than a week?
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  • Stayed July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Nicko24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion Fario... D, Director de Recepción at Los Fariones Hotel, responded to this review, 24 July 2014
Dear Nicko,

we are very happy about this marvelous evaluation of our hotel and would like to thank you for the time you spent for describing your stay with us.

We hope that you won't wait too long until returning with us and send you until then a lot of greetings from Lanzarote.

Sincerely,
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (239)
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English first
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 July 2014 via mobile

We arrived as a family of 5 adults and 1 child. We had previously emailed the hotel from the uk requesting a fan and a fridge just to be sure that they were available and we were extremely happy to see that all our rooms were located together and with fans and fridges. The hotel is lovely and the reception staff were exceptional nothing too much trouble for them to help us in anyway. The hotel grounds are fantastic and the pool is clean and the beach is on your doorstep which is also lovely and clean. The comments regarding patio furniture have certainly been addressed with padded comfy seats to enjoy the views. We are a family of mixed age groups ranging from 4 years to 60 and we all enjoyed the location. Perfectly situated between to old town and the strip. 5 minutes walk to either location where plenty of restaurants and bars. We have been here a couple of times and would Definately recommend divinci's in the old town and you cannot visit without going to watch Rory Gallagher at the island bar. A great solo musician playing guitar and one for all the family children also welcome. The island bar is not open on a Thursday! Back to the hotel we really did love the place and would Definately return. I have been too some great places throughout the world and unless you are a really picky person in terms of room decor then there really is nothing to complain about. The rooms are clean well kept and the views from every balcony our breathtaking of the sea views. The bathrooms are modern and the size of the room quite large. Point is if your like us and basically sleep in your rooms then why worry about a bit of dated furniture.? We arrived and wondered what sort of people complain about a location and view that was wonderful. The rooms are perfect so no need to worry there. It was my dad's birthday while we were here and when he returned to his room after his lunch he was happy to see a birthday cake and bottle of champagne had been left by the hotel a lovely touch by the staff and this was the service we experienced all 10 days even including the complimentary 5 hours extra in our room after a 12pm check out we were allowed to stay in the room untill our taxi arrived at 6pm. Should be 10 euros per hour but as we had such a long afternoon we were told due to availability we could keep the room at no extra charge. This was purely down to the availability on the day but just demonstrates the customer service values of this hotel are second to none. Fantastic well done fariones!
Quick note on the food we only had breakfast but certainly something for everyone, cereals, fresh fruit and fresh omlettes made to order. Continental and English lovely food.
Mr Blow and family.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bluearmys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion Fario... D, Director de Relaciones Públicas at Los Fariones Hotel, responded to this review, 20 July 2014
Dear Mr. Blow,

We are thrilled to learn that we were able to provide everything you needed for a family holiday.

The fact that your family spent wonderful holidays with us is our greatest reward.
We are happy that a birthday cake and a bottle of champagne had been a nice surprise by the staff as well as the late check-out free of charge.

We appreciate the time you have taken to share your experience in Hotel Los Fariones and hope to welcome you again in the near future.

Best regards from Puerto del Carmen,
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wicklow,ireland
Level 5 Contributor
87 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 16 July 2014

My adult daughter and I stayed for a week in Los Fariones Hotel at the beginning of July. It was our 3rd stay in as many years. We had a lovely time. The hotel is spotless and the staff helpful and pleasant. The pool and beach are lovely and my daughter was very impressed with their gym. We were on a B&B basis and found the breakfasts superb. Very varied. Lots of fruit, cereals, breads, hot foods , cold meats and salads etc.
There were plenty of sunbeds and no problem with towels booking unused beds.
The rooms are small by modern standards but perfectly adequate. There is no air con but fans are available on request and we found them sufficient.
There is a really good Italian / european restaurant up the road from the hotel. It's in the Fariones Centre where the gym is. It's called Casa Permaglione.its owned by Los Fariones and guests get 10 per cent off their bill in the restaurant if they say they are staying in Los Fariones. It's a fact that is not advertised but we heard it from another guest and got the discount with no quibble at all.
We hope to go back again next year and have no problem recommending this hotel.

Room Tip: Ask for a pool view room.
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  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank luckymark2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion Fario... D, Director de Relaciones Públicas at Los Fariones Hotel, responded to this review, 20 July 2014
Dear Guest,

Thank you very much for your review concerning your recent visit here at the Hotel Los Fariones.
We are pleased to hear that you had such a wonderful stay and that you have enjoyed our excellent and varied choice of food for breakfast.

With renewed thanks for taking the time to share your experience and recommending our hotel here on Tripadvisor; we hope to have the opportunity to welcome you back in the near future.

Kind regards from Lanzarote,
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Dublin, Ireland
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 16 July 2014

We stayed at this hotel in June 2014 and was looking forward to it so much, but alas, we found the rooms dated, the paintwork jaded, the bedlinen tired and old, the room dusty and in general the whole place looking as if "the party's over"
This was a gem of a hotel in the past, and notwithstanding the exquisite pool area, sun terraces and beautiful palms which all looked amazing.... the actual hotel was lacking.
Our bedroom was small for two people and the cleaning was NOT up to scratch. There was a small stool in our bathroom and so dusty I could hardly believe my eyes and then the ultimate .... old socks found under the bed !!!!
We were offered an upgrade (at additional cost to us) but we refused as the trip had cost quite enough already and later in the holiday we asked the reception staff about the occupancy and we were told it was running at 50%-60% Well, well, running on a skeleton staff or maybe it's just that the party is over ....for sure. !!!!

Room Tip: Look at several rooms before you settle in as we know the rooms are available ....so why are the pay...
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  • Stayed June 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Tuscany16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion Fario... D, Director de Recepción at Los Fariones Hotel, responded to this review, 24 July 2014
First, We want to thank the dedicated time to give us your comments about your last visit. Your comments are the basis for our improvement and offer us the possibility to make the stay of our guests ever more enjoyable. On behalf of the entire team at the Hotel Los Fariones and on my own behalf, I convey our sincere thanks.

We would like to inform you that we have over check once again the points that you have remarked, specially the cleaning service in the rooms, in order to avoid the same inconvenience in the future and be able to provide an excellent stay to all our guests.

Once again, I regret the inconvenience it may have caused and we apologize. We thank you for your understanding and we look forward to welcoming you again in future visits to Lanzarote

Yours sincerely.
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Limerick, Limerick, Ireland
Level 3 Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 30 June 2014

I stayed in the hotel in May 2013 and really enjoyed it. The staff helped to make my holiday speciall. When I arrived, I asked the man in reception what time thet stopped serving food. He said in about 15 minutes, but give me your bag, and I'll ceck you in while you get something to eat. The perfect start to a lovely holiday. A big plus was the hotels own beach. Just now I am booking for next May.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Des M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion Fario... D, Director de Relaciones Públicas at Los Fariones Hotel, responded to this review, 20 July 2014
Dear Des M.,

We are very glad to read that you have enjoyed the stay in Los Fariones Hotel.

Thank you for your kind words and for highlighting the service of our friendly staff that is working hard to ensure that our guests enjoy a carefree and pleasant stay.

Hoping to have the privilege to be your host again,

With warmest regards,
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Selkirk, United Kingdom
Level 6 Contributor
103 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 27 June 2014

From the street this hotel looks like a seventies car park. Don't be put off, as, once you enter and pass through the reception area, you walk into a pool area of beautiful palms and comfortable wooden sun beds. The garden grounds are immaculate and have bird cages and exotic plants.The gardens lead to two other sun terraces right on the ocean, one by a small harbour and another leading to a secluded cove which is just beautiful. The dining room has terraces open to the ocean and you can enjoy breakfast sitting at a table right on the sea - absolutely lovely. We were on a bed and breakfast basis and the buffet breakfast had everything and each day I enjoyed cava, crepes, fresh fruit, cheese, meats and caviar - to name but a few things! I cannot imagine anyone not finding something to satisfy their taste. There is an international clientele and the food reflects this. All rooms face the ocean so you can go to bed listening to the sound of the sea and wake to the waves crashing on the rocks. We had a Junior Suite which gives you an extra sitting area and fridge which is useful for cooling drinks and water. The rooms are comfortable and kept spotless by the very friendly maids.The location of this hotel is its trump card. You walk one way to reach the strip of Puerto del Carmen which has now finished its refurbishment and has a variety of excellent shops, bars and restaurants and you walk the other way to reach the Old Town and Harbour. Sitting in a Harbour restaurant terrace enjoying a fresh fish meal and watching the sunset is a perfect way to spend your evening. Back at the hotel the evenings are very relaxing and entertainment very low key - gentle background music and a quiet drink is a lovely way to end your day. The real essence of this hotel is traditional quality and excellent service - men have to wear long trousers at dinner. It is not for everyone and mainly serves adults looking for a stay of rest and relaxation. There is a sports centre across the road, tennis courts on site and a crazy putting course. There is also a hairdressers and massage and beauty treatments. As so many guests are return visitors, nothing is forced on you and there does tend to be an assumption that everyone knows what is on offer and how to find it. It was our 2nd visit but I met someone there for the 40th time! We had a lovely stay and look forward to returning in the future.

Room Tip: All rooms face the sea. Junior suits give you a seating area.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Linda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion Fario... D, Director de Relaciones Públicas at Los Fariones Hotel, responded to this review, 20 July 2014
Dear Linda G.,

Many thanks for this lovely feedback of your recent stay at Hotel Los Fariones.
We are very happy that you have spent wonderful and relaxing holidays and it is so great to hear that your stay has been faultless and that our services and facilities fully met your expectations.

We are always glad to welcome our new guests and as well the repeaters.

Looking forward to welcoming you again in the near future.

Kind regards,
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Manchester, United Kingdom
Level 4 Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 21 June 2014

Have just returned from a week at the Los Fariones and would definitely book again. The rooms are dated but this is made up for by the extensive grounds which are excellent. There are plenty of places outside to sunbathe including a sun terrace and a private beach area. The staff were friendly and helpful. Location is great and is slap bang in the middle of the strip and the old town. Plenty of choice both at breakfast and dinner. Thanks for a very enjoyable week.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank bury28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion Fario... D, Director de Relaciones Públicas at Los Fariones Hotel, responded to this review, 20 July 2014
Dear Guest,

We are pleased to hear that you had such a great stay. Thank you for sharing your opinion and highlighting our friendly team as well as the variety of our gastronomy.
To learn that you spent an excellent holiday makes us very happy, as this is exactly what we aim for.

We are looking forward to welcoming you again,

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Los Fariones Hotel

Property: Los Fariones Hotel
Address: Calle Roque del Este 1, 35510 Puerto Del Carmen, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
#9 Luxury Hotel in Puerto Del Carmen
#9 On the Beach Hotel in Puerto Del Carmen
#16 Romantic Hotel in Puerto Del Carmen
#18 Family Hotel in Puerto Del Carmen
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Los Fariones Hotel 4*
Number of rooms: 248
Official Description (provided by the hotel):
It is located right on the beachfront and is set in wonderful gardens full of native plant species and also has direct access to the crystalline waters of the Atlantic Ocean. Los Fariones Hotel is in the best-known corner of Puerto del Carmen, the tourist area par excellence. Get away from the hustle and bustle of everyday life and come and stay at the Los Fariones Hotel where you can enjoy an excellent holiday. ... more   less 
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Also Known As:
Hotel Fariones Lanzarote
Fariones Hotel Lanzarote
Hotel Los Fariones
Los Fariones Puerto Del Carmen
Los Fariones Hotel Lanzarote/Puerto Del Carmen

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