We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Relaxing break”
Review of Montana Club

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Montana Club
Ranked #13 of 92 Hotels in Puerto Del Carmen
Certificate of Excellence
Northampton, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Relaxing break”
Reviewed 27 August 2014

Stayed at the montana in mid august.Good points 1st ,top floor apt with view of the larger pool is lovely ,cleaning staff great ,lady in reception lovely and helpful ,the barman is great and really nice and helpful and always happy.
The bad points are,the beds are rock hard ,hidden charges for the safe ,toaster ,remote for the tele and also for the sunbed cushions and parasoles which is a rip off ,also the waitress at breakfast was downright miserable but got better later in the week.
Be prepared to get up early if you want a sunbed or miss out and the other guests were not germans but irish and english.
Rowdy girls at night opposite us with security non existent so glad we were not next to them.
Not much live entertainment only a tele music channel on a constant loop.
Bar prices very dear.
Otherwise great..

Room Tip: Choose pool view ,not childrens pool side
See more room tips
  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
3 Thank gary b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontanaClub, Director de Recepción at Montana Club, responded to this review, 28 August 2014
Dear guests,

our staff wants to thank you for posting your feedback here on Tripadvisor. We are pleased to read that you enjoyed your relaxed break in our resort and hope that we can welcome you again in the future.

With all best regards

Ligia Sánchez
Reception Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

720 reviews from our community

Traveller rating
    350
    262
    81
    15
    12
See reviews for
191
361
16
2
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (247)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Limavady
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 26 August 2014

We are just back from a week in Montana Club 13th - 20th August 2014. As a couple we travel to Lanzarote 3 -4 times a year. On checking the reviews on this site we were impressed with Montana Club and called in to see it in Feb 14. It seemed perfect so we booked it.

The complex is very good and the staff are excellent, helpful and very attentive. If you are used to staying in a Hotel then perhaps you may expect too much but if you want a good clean, well maintained self catering complex then this is a great spot. Santiago in the bar has a great personality and is a man who can multi-task with ease. He runs the bar and cooks the food at the same time, serving up excellent food for adults and kids with no dramas.

I couldn't fault the staff but we did have a few problems that really affected our stay there a lot. My biggest gripe was the daily practise by quite a number of guests of putting out their towels at 7am to completely take ownership of the limited number of available sunbeds by the pools. This meant at 07:30 there were no sunbeds at either pool for other guests to use as their isn't enough for all guests when the complex is full. Most annoying was watching these selfish quests leave the complex for the day only to return around 3 - 4pm to their reserved sunbeds which have lay unused with their towels on all day. I spoke to the manager numerous times about this problem but she was reluctant to deal with the issue. If you do choose this brilliant complex please remember that other guests have paid to use the sunbeds!! If not using them don't put your towels on them! We had no choice but to go the beach every day as there was no beds to use around the pool.

We paid an additional 90 euros for a pool-view room which would suggest that you would be able to see the pool from the area of the room. We were allocated room 106 which is right in the corner and most definitely not a pool view room despite the manager insisting it was. If you can't see the pool then it is not a pool-view room. I asked to be moved as Thurs was a huge changeover day for quests. The manager refused stating the staff were too busy to clean an extra room. I protested given we hadn't unpacked and just used the bed having arrived late on in the evening. I was offered a change of room later in the week but I refused as living out of my cases for two days of a seven day holiday was unacceptable so we stayed were we where with no pool-view. It appears from my conversation with the manager that return regular visitors get preference of rooms. I did appreciate her problems given the complex was fully booked to capacity but if you pay for a pool-view this is what you expect when you arrive. Finally if you like a good hard firm bed this is the place for you.

If it wasn't for the room issue and the behaviour of the selfish guests which really needs to be addressed by management, I would have given this complex an excellent review. I didn't go on holiday to fight over sunbeds. However from our experience at the complex it is highly unlikely we will return as there are many other good places to stay in Lanzarote where you don't have to fight over a sunbed by the pool and you get the room you pay for.

Room Tip: Staff insist if the room is near the pool it is pool-view. Not all are, especially the ones in the...
See more room tips
  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
3 Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontanaClub, Director de Recepción at Montana Club, responded to this review, 28 August 2014
Dear guests,

first of all we want to thank you for taking the time and posting your review on Tripadvisor.
We are very sorry that you were not entirely satisfied with the position of your apartment and that you've had disappointing experiences with other guests and the sunloungers during high occupation season. We have taken good note of your comments. Also we want to thank you for mentioning all your positive impressions you've collected during your stay in our resort.

Receive our best regards

Ligia Sánchez
Reception Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 25 August 2014 via mobile

Visited the Montana club last summer so I know I'm a bit late reviewing it but still hope it helps. Me and my girlfriend loved it here in fact we tried everything we could to go again this year unfortunately it was fully booked.
2 lovely pools one was more for the kids which Kept the other pool more adult orientated and allowed a very relaxing atmosphere for when you just wanted to relax by the pool. Pools also looked wonderful lit up at night. Apartments were very clean and spacious would recommend an upper floor apartment. Not a lot of entertainment but as we were looking for a relaxing holiday this suited us perfect and we ate and drank out every night. Would highly recommend a stay here!!

Stayed August 2014, travelled as a couple
Helpful?
1 Thank Niall C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontanaClub, Director de Recepción at Montana Club, responded to this review, 27 August 2014
Thank you very much for posting your review about your stay with us last summer! We are very sorry to hear that we could not welcome you again because we were fully booked but hopefully it will be next year then!

With all our best regards

Ligia Sänchez
Reception Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincolnshire
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 18 August 2014

When we arrived the man behind the desk was very friendly and showed us to our apartment ..
First impression was great! :-)
Kitchen area with sink, hob, cutlery, microwave, toaster, kettle, fridge etc..
Great Bathroom, powerful showers
2 beds plus sofa bed which sleeps two..
Air con
TV
Safety deposit box
The cleaners come every other day.
The pools are perfect! Sun beds are hard, so you might want to buy lilo's ( €5.99 ) to lie on.
Wifi
Bar area with pool table is lovely and they make the best burgers&hotdogs!!
The drinks at the bar are expensive but then a lot of people go to spar
or shops at the sea front to buy drinks and put them in their fridge to drink throughout
the day.
Spar is 2 minutes up the road where you can buy everything!
The beach is a 5 minute walk, lots of rocks at first so perfect for crab fishing :-) but if you walk 15 minutes along the sea front you will get to the sandy beaches. Gorgeous beaches, where you can hire beds for the day.
You vacate your room about 12, luggage can be left in the bar & reception area.
There are showers for you to use if you have a late flight.. So on your last day you can spend it in the sun !!
So apart from the bar being pricey Montana club is a great hotel friendly staff and we will return!

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
5 Thank Vonnie1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontanaClub, Director de Recepción at Montana Club, responded to this review, 23 August 2014
Dear guests,

thank you so much for taking the time and posting your detailled review about your stay at Montana Club. We are sure that your feedback will be more then useful for other guests! We are happy to read that you had a good stay with us and hope we can welcome you back in the very near future!

With all our best regards

Ligia Sánchez (Reception Manager)
& the whole Montana Club Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bradford, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 17 August 2014 via mobile

Just come back from a 2wk stay at Montana and I've got to say I've been to most places in Europe you could mention but landzarote and the Montana really fantastic place for all young and old.
Appartments really well equiptid location excellent pool nice size plus one solar heated!
No crumbles really Montana really seem to have everything boxed off and would definatly go back.
Spent most time at the fantastic beach as I have a 14 month daughter so being around pools all day a no go.
Eating out spot on great value would also recommend Texas park for day out for young family's plus small water park included.
Special mention to zanti bar man who is really the sole of the place and looks after you.
Many thanks Montana for first time I could return in near future as we enjoyed it that much and I've never gone back in all the years to same place so that really tells a story.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank 413ryan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontanaClub, Director de Recepción at Montana Club, responded to this review, 23 August 2014
Dear guests,

we are pleased to read your nice comments about Lanzarote and Montana Club, thank you so much for taking the time! Great to hear that you would like to visit us again, this is one of the nicest compliments you can give us and a wonderful feedback for all the staff. We are already looking forward to it!

Receive our best regards

Ligia Sánchez (Reception Manager)
Team Montana Club
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ireland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 August 2014

we stayed here for our first time this year having stayed many times in the old town and i have to say great location small walk to strip and all bars and restaurants the complex itself is basic but very nice air con is a plus as it can be very warm staff all very nice and bar food was very good we requested a second floor poolside view apartment and thats what we got if i had one thing that annoyed me its people get up at 7 o clock to get beds at pool and also no parasols you can hire them for 12 euros but there were none when we asked so i just bought one and stuck it at back of bed or a stand if no one was using them other than that we enjoyed our stay and will return soon.

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
2 Thank maria337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontanaClub, Director de Recepción at Montana Club, responded to this review, 16 August 2014
Dear guests,

we were pleased to read your positive review about your recent stay in Montana Club, thank you very much for taking the time. We are happy that you enjoyed your first stay with us and hope to welcome you back very soon!

All best regards

Team Montana Club &
Ligia Sänchez
Reception Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wisbech, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 August 2014

we stayed at this hotel for 2 weeks in june 14, we had a great time. the hotel was clean, tidy, the rooms were cleaned very good. food was good if you wanted a breakfast or snack. self catering the rooms had most things you need and a spar shop just a 2 minute walk away, 5 min walk down to the main strip of lots of lovely resturants and bars. zante the man about the hotel, very good, he does reception, bar, pool, you name it he did it, couldn't do enough. my partners 40th while we were there, asked zante to get me a cake for him, he got a lovely choc cake, nothing was to much bother. had a great time, we will def be going back next year, oh yes the weather was fantastic to . we didn't book tranfers from airport to hotel as a taxi drive cost us 8 euros. cant wait till next july when we go back

Room Tip: all rooms are nice, the rooms with pool view are excellent all rooms have a/c
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank jayne19702014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontanaClub, Director de Recepción at Montana Club, responded to this review, 16 August 2014
Dear guests!

Thank you so much for posting your review about your stay with us in june. We are pleased to read that you had a fabulous time and already are looking forward to welcoming you again next year!

Receive very best regards from all the staff of Montana Club

Ligia Sänchez
Reception Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Puerto Del Carmen hotels
1.7 mi away
Costa Sal Villas and Suites
Costa Sal Villas and Suites
#3 of 92 in Puerto Del Carmen
4.5 of 5 bubbles 2,023 reviews
1.7 mi away
Sol Lanzarote All Inclusive
Sol Lanzarote All Inclusive
#30 of 92 in Puerto Del Carmen
4.0 of 5 bubbles 3,335 reviews
0.2 mi away
La Penita Apartments
La Penita Apartments
#7 of 92 in Puerto Del Carmen
4.5 of 5 bubbles 1,065 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Lani's Suites de Luxe
Lani's Suites de Luxe
#1 of 92 in Puerto Del Carmen
5.0 of 5 bubbles 496 reviews
1.0 mi away
Apartamentos Fariones
Apartamentos Fariones
#12 of 92 in Puerto Del Carmen
4.5 of 5 bubbles 639 reviews
1.4 mi away
Seaside Los Jameos Playa
Seaside Los Jameos Playa
#10 of 92 in Puerto Del Carmen
4.5 of 5 bubbles 3,569 reviews
Show Prices
Show Prices
Show Prices

Been to Montana Club? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Montana Club

Property: Montana Club
Address: Calle Timon 3, 35510 Puerto Del Carmen, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#7 On the Beach Hotel in Puerto Del Carmen
#10 Romantic Hotel in Puerto Del Carmen
#13 Family Hotel in Puerto Del Carmen
Price Range (Based on Average Rates): £
Hotel Class:3 star — Montana Club 3*
Number of rooms: 67
Official Description (provided by the hotel):
Suite Hotel Montana Club is placed in the heart of Puerto del Carmen, Lanzarote. 5 minutes walk from the popular Playa Grande beach, in a quiet area and close to the beach promenade with shops, bars and restaurants. Totally refurbished in 2007, the hotel has two outdoor swimming pools and offers free Wi-Fi throughout the hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Onthebeach, Jet2Holidays , Odigeo, Travel Republic (UK), Priceline, TravelUp, Hotels.com, TripOnline SA, Traveltool, S.L.U., HRS, Cancelon and HotelQuickly so you can book your Montana Club reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Montana Club Hotel Puerto Del Carmen
Montana Aparthotel Lanzarote
Montana Aparthotel Hotel Lanzarote
Lanzarote Montana
Montana Club Lanzarote/Puerto Del Carmen

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing