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Seaside Los Jameos Playa
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Reviews (4,052)
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2,588
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2,025 - 2,030 of 4,052 reviews
Reviewed 27 April 2014

stayed at this lovely hotel twice in the last year.we first went for a week in april , loved it so much we went back in june.food is excellent, staff are brill,rooms are very nice, in fact there are no downs to this hotel. we are going back on Saturday 3rd may 2014 need I say anymore. I would of loved a room with sea view and sunbeds on balcony, but realise what a lucky lady I am just to be going back .

  • Stayed: June 2013, travelled as a couple
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3  Thank stephanie r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this reviewResponded 5 May 2014

Dear Stephanie,

It is a pleasure to hear that you consider the Seaside Los Jameos Playa **** as your favourite place ever and that you have decided to return for a 3rd vacation with us!

Please be assured that your praise about the food, rooms and our staff is highly appreciated and will be shared with our team.

If we can be of any assistance during your stay with us next week, please don’t hesitate to contact our friendly reception team who will be happy to help with any inquiries.

As one of our valued regular guests, we would also like to invite you to participate at our photo contest on the occasion of our 20th anniversary! Please have a look at our Facebook post from April 25 or Seaside-hotels website for further information.

We wish you a wonderful holiday and are looking forward to welcoming you back on Saturday!

Sunny regards from Lanzarote,

Beate Sekula
General Manager Seaside Los Jameos Playa ****

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2014

This was our second visit to this hotel. The location is great only 10 mins from the airport, so no long transfers. Backs onto the beach which is never too busy. Shops are within walking distance if you like to shop, and the hotel is run with efficiency and professionalism. Food is great, plenty of choice for all tastes. Rooms are clean and tidy and staff from management to housekeeping all work tirelessly and are friendly and approachable.
It was my husbands birthday so I requested a cake as a surprise. We were also surprised with a table decorated with fresh flowers and a bottle of wine in our room. Small touches that were very much appreciated.
The only thing that could be improved would be entertainment for the older children. I have a 13 year old and 11 year old. Although they had a great time as they made friends with other children, they said they prefered the entertainment offered by another local hotel.
All in all, I wouldn't hesitate to recommend this hotel.

  • Stayed: April 2014, travelled with family
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2  Thank knittynora123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this reviewResponded 5 May 2014

Dear Seaside Los Jameos Playa Guest,

we would like to thank you for having returned to Seaside Los Jameos Playa **** and for the top review of your recent stay with us!

It is a pleasure to hear that the quality and variety of food matched your taste. Moreover, we are glad that our staff was able to contribute to make your husband’s birthday special and that you valued the small touches our staff had prepared.
Guest satisfaction is our highest priority and as a team we strives to continuously offer a high quality service. Your kind words are highly appreciated and rewarding for our staff- Thank you!

Rest assured that we will take into account your suggestion of more entertainment options for older children and will discuss the possibilities with our animation team.

A valued repeating guest, we would also like to invite you to participate at our photo contest on the occasion of our 20th anniversary- Please have a look at our Facebook post from April 25 or Seaside-hotels website for further information.

Once again, thank you for recommending our hotel and we hope to get the opportunity to welcome you and your family back in the near future.

With our best wishes,

Beate Sekula
General Manager Seaside Los Jameos Playa ****

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2014

Second time me and my family have stayed at the hotel. Can't wait to go back. Beautiful clean hotel, really friendly helpful staff.Everyone makes you feel so welcome. Short walk to the beach and local shops. Would definitely recommend

  • Stayed: April 2014
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6  Thank Nicola Richardson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this reviewResponded 5 May 2014

Dear Nicola,

Thank you for having repeatedly chosen Seaside Los Jameos Playa **** and for recommending our hotel to the traveller community.

It is a pleasure to hear that yet again you were satisfied with our services and that you felt well looked after by our attentive team.

As one of our valued regular guests, we would also like to invite you to participate at our photo contest on the occasion of our 20th anniversary! Please have a look at our Facebook post from April 25 or Seaside-Hotels website for further information.

We are already looking forward to welcoming you back for a third visit and send our best wishes from Lanzarote.

With kind regards

Beate Sekula
General Manager Seaside Los Jameos Playa ****

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2014

We stayed at this hotel from 27th March to 10th April. We had a lovely room with a sea view and large balcony with sunbeds although we preferred to use the beds around the pool. The reception area is very impressive and leads to the beautifully maintained gardens and pool area.
I have to say we had NO problem finding a sunbed, the hotel has plenty to go round. Our last few days overlapped with the school Easter holidays so there were more guests. More sunbeds were put out so they were closer together than before but that wasn't a problem for us.
The food and drink choice here is very good. We were lucky to be there for a gala night when the most amazing cakes were served. We were always able to find a table but, as some people have mentioned, breakfast was crowded when the hotel was full but if you don't mind going down a little later it will have thinned out.
The back gate leads out onto the beach front. To the right the road goes to Puerto del Carmen which is a good walk to work off some of the calories. To the left the road is pedestrian only and leads to the airport. Before we arrived I was a little concerned about the proximity of the airport but it wasn't a problem at all. In fact it we walked up to do a bit of plane spotting on quite a few occasions.
We went with Thomas Cook but instead of going on the organized trips we hired a car for two days from the company just outside the back gate. It cost 56 euros in total + 20 euros for petrol. The roads are very good and you can easily see the island and main sights in a couple of days. I really recommend you do this if you don't mind driving on the right. Don't miss going to the volcanic park or the Caesar Maranique foundation-both are fascinating.
We enjoyed going to the piano bar in the evenings. The tenor and flute player were great.
The very hard working staff were always efficient and helpful.
It was really good to see the general manager cooking the breakfast eggs one morning and crepes on the same afternoon. She obviously doesn't mind being hands on when the need arises.
I would go back again and would recommend that others give it a try.

  • Stayed: March 2014, travelled as a couple
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2  Thank JenM487
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this reviewResponded 30 April 2014

Dear Seaside Los Jameos Playa Guest,

Thank you for choosing Seaside Los Jameos Playa **** for your recent vacation and for taking the time to share your experience on Tripadvisor.

It is lovely to hear that you were satisfied with the sea views and large balcony of your room and that our gastronomic offer lived up to your expectations.

Our gardeners are very passionate about their work and will be proud to receive your praise of the beautifully maintained garden areas - Thank you! I will certainly share your kind words with my team staff as they are not only rewarding but also encouraging at the same time.

Furthermore we are glad to learn that you enjoyed the evenings at the piano bar and will certainly forward your nice comment to the musicians.

Once again, thank you for your great review and recommendation. We do hope we can welcome you back in the near future and wish you all the best.

Kind regards,

Beate Sekula
General Manager Seaside Los Jameos Playa ****

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2014

After spending the Easter week at Los Jameos we have mixed feelings about the hotel. We had a family room for us plus two kids, 4 and 5 years old. Lovely room, lots of space, even with the kids beds in the room. The hotel was amazingly clean, neat and tidy. The food itself was fantastic, fresh, lots of choice and variety. The downsides for us were firstly it was hectic. We came during a very busy time. The breakfast was the most stressful breakfast experience, people dashing around the buffet with plates as armour not caring who they took down in their wake! Then came the sunbeds...you had to put your towels on the beds at 9am on the dot, any earlier and the staff would remove them, any later and you wouldn't get one for the rest of the day, especially if you have kids and want to be next to the kids pool. Finally my biggest disappointment was the mini club. The staff were uninterested in the individual kids, the only activity they had inside the clubhouse was colouring in, there was a soft play area but small and they let the kids run riot so the smaller ones got pushed out. The mini disco was a major disappointment also one visit and my kids didn't want to go back. But the hotel is in a nice place. Outside the beach is lovely, nice restaurants, nice people and some fun stuff to do.

Stayed: April 2014, travelled with family
4  Thank Lena K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this reviewResponded 30 April 2014

Dear Lena,

Thank you for taking the time to write a review on Tripadvisor regarding your recent stay at our hotel.

Your kind words about the lovely rooms, the fantastic food, the nice location and the cleanliness of our Seaside Los Jameos Playa **** are highly appreciated.

However we truly regret to learn that your kids did not enjoy the kids club and the mini disco; especially since our Entertainment Team really gave their best to offer a diverse, fun filled programme for our little guests. Please allow us to mention that during Easter the activities also included the making of flower necklaces, Balloon twisting, a guided tour through the hotel, Mini Playback, Beach Volleyball, Twister, etc.

If there is anything we can do to ensure a better stay for your children in the future, please feel free to reach out to us at: direccion@hotel-los-jameos-playa.es

With kind regards,

Beate Sekula
General Manager Seaside Los Jameos Playa ****

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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