We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Brilliant hotel and holiday”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Seaside Los Jameos Playa
Ranked #10 of 91 Hotels in Puerto Del Carmen
Certificate of Excellence
GreenLeadersGold level
Ashbourne
Level 4 Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Brilliant hotel and holiday”
Reviewed 31 August 2014

We stayed for 10 days in August as a repeat guests at this hotel everything that as has been said by previous guest is all true we didn't have a problem with sun beds the food is top quality along with the drinks we were very lucky we booked a junior suite and on check in we were upgraded to a suite which was a lovely touch exactly what we wanted, we joined in some of the activities rifle shooting, archery, shuffleboard table tennis, all were available but not in your face

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
6 Thank aimeesmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this review, 3 September 2014
Dear Los Jameos Playa guest,

Thank you for taking the time to review your stay with us.

We are glad that you have fully enjoyed your stay with us in Lanzarote and appreciated the top quality food and drinks, the range of activities as well as the comfort of your Suite.

Since we have implied a new rule concerning the sun beds, it is very good to know that you did not experience any problems in finding one.

Once again we thank you for your friendly feedback and we hope to welcome you again in the near future.

Best regards,

Beate Reber-Sekula
General Manager Seaside Los Jameos Playa ****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

3,743 reviews from our community

Traveller rating
    2,381
    985
    279
    68
    30
See reviews for
1,483
1,646
73
21
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (978)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Birmingham, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 August 2014

Overall this was a beautiful hotel situated in a lovely part of Lanzarote with ease of access to Arecife Airport
From day 1 was made to feel very welcome from the well presented, mannerly staff who you could not fault, from the reception personnnel, catering staff and bar areas all were very mannerly and willing to help when asked and even without asking on some occasions, thankyou especially to 'David' Piano bar and restaurant.
The room allocated, although not having the best of views (2070), was clean, comfortable and well presented, food in the restaurant, from breakfast to evening meals, was varied to suit different tastes, very good quality and plentiful, well done. The only down side was watching people having to queue for outside dining, no issue to us as the staff on hand let us know thiis did not apply for the inside of the restaurant which we were more than happy to use.
Last thing that needs to be mentioned and the only real moan was the hotel policy on reserving sunbeds, not being adhered too or enforced by the hotel before 10.30.. this either needs to be enforced or removed from the rules when checking in.
Enjoyed our weeks stay very much and would definitely consider this hotel again, thankyou

Room Tip: Higher rooms may offer better views
See more room tips
  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
5 Thank Joe438
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this review, 4 September 2014
Dear Joe,

Thank you for taking the time to write your valuable feedback on Tripadvisor.

It is a pleasure to know that you have felt very welcome from day 1. Our team will be very pleased to hear about your compliments. In particular David from our Piano Bar was thrilled about your special mention!

On a future stay please do not hesitate to reach out in case you are not happy with the allocated room. Guest satisfaction is our top priority and therefore - whenever our guests inform us that they would like a change of room - we always give our best to fulfill those special requests.

During peak times we are not always able to avoid certain waiting times in our restaurant; especially on our outside terrace and at the live cooking stations.

Regarding the sun beds please be informed that we tightened the policy during the high season. The general no-reservation policy is that it is not allowed to reserve sunbeds at all (this information is given on several signs in the pool area and in the information booklet given at check-in) and our pool-staff removes towels that are put on sun beds before 10:30 a.m.

Again, thank you for your feedback and we hope to have the privilege of welcoming you back as our guests on a future trip to Lanzarote.

Warmest regards,

Beate Reber-Sekula
General Manager Seaside Los Jameos Playa ****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northampton
Level 4 Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 29 August 2014

I have just returned from a week at the Seaside Los Jameos hotel and I can not fault anything here at all. It was amazing and we all had an absolute blast here. We arrived to a complimentary drink of bubbly or juice, the front desk staff were all friendly and pleasant and checked us in efficiently.
The room was located in Los Gomares room 2127 which had a lovely seaview. The room was clean and fresh. Everything we could ask for really. The only thing we needed was an iron and ironing board which we hired for 12 euros for the week which is fine. They do have a wash room and ironing facilities for free if you wanted it. The bathroom was clean and well maintained.
The pools were brilliant. One warmer pool and a deeper cooler pool which my daughter aged 10 spent all of her time in with new friends. The sunbed situation was not really a problem, only if you wanted to be right next to the pool. These spots did go early but we never went without a sunbed or parasol.
Now the food..... AMAZING we ate so well, a little too well perhaps, but the food was fab. It was fresh and there was plenty of it. Meats and fish cooked fresh in front of you and an abundance of prepared food which was all fresh. The desserts were amazing too!
The staff at the resort should be commended for working so hard and for being so pleasant and polite. Nothing seemed too much trouble and they were attentive and tried to remember things like your beverage preference! They must work some long hours as they were always there and with a smile on their faces!
Location wise - could not fault! Right on the beach and access through a beach gate which was handy. Airport was about 10 mins away and although planes went over all the time the noise was not an issue at all.
Entertainment was fun and yes could be deemed a little dated but it was great nonetheless. We saw some acrobats, magicians and some fantastic dancers. After the show we sat outside most nights and enjoyed the atmosphere and the drinks.
It felt really safe on the resort. The kids all played about and went between the games room, dance floor and outside. My daughter thoroughly enjoyed herself as did we.

This was a fantastic holiday and I would highly recommend this hotel to all. Just brilliant!

Room Tip: Ask for a room overlooking the sea in Las Gomeras block.....
See more room tips
  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
6 Thank amberfletch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this review, 3 September 2014
Dear Amber,

Thank you for taking the time to write your experience at our Los Jameos Playa**** hotel.

It is wonderful to know that your whole family enjoyed a fantastic holiday and that you will keep fond memories from your stay with us.

We strive to pamper our guests with a great variety and high quality of food and we are glad to learn that you found the food to be amazing!

Thank you also for mentioning the friendly and attentive team that we will certainly share your praise about their good work with.

Again, thank you so much for your kind feedback; it would be a pleasure for us to welcome you back in the near future to renew your Seaside experience.

Sincerely,

Beate Reber-Sekula
General Manager Seaside Los Jameos Playa ****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wembley, United Kingdom
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 August 2014

There is a lot to say about Los Jameos Playa so I will bullet point. Overall we really enjoyed the stay with our 11 year old son, any reservations are pretty minor in the grand scheme of things.
VERY GOOD/EXCELLENT
- infrastructure - clean, safe, well maintained
- location for relaxation, right next to beach/airport/shops/restaurants
- facilities/activities e.g. wide range of places to sit/drink/eat/swim/sunbathe/read
- enthusiasm & attitude of all the staff... really gives the place a buzz... Sergio Mendes - Megalenha!!
- all inclusive arrangements - e.g. range, wrist bands for children, ease of post-check out transactions
- efficiency of meals/drinks/hospitality, especially given the scale of 600-800+ guests
- generally quality of food/drinks (a very few minor exceptions)
- overall entertainment/activities during the day & in the evening in the Berlingo bar

AVERAGE/COULD BE BETTER
- variety of food for vegetarians was poor unless you eat fish
- the staff are visibly working VERY hard which can be a bit disconcerting when you are trying to relax (though they don't lose their sense of humour)
- very minor service issue with having to remind for a child bed to be set up after check in
- weak WIFI signal outside of room (though perhaps that is a good thing!)
- arrangements for sun beds... way too many people allowed to put towels down early and leave them unattended for hours...
- most typically need to queue/wait for a restaurant table outside (but inside was nice and cool!)

Overall, we had a great time and would recommend without hesitation... we may well be back.

Room Tip: Its nice to look out over the pool area (south west) or towards the sea (south). We stayed in the Te...
See more room tips
  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
4 Thank MJamesC1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this review, 4 September 2014
Dear Seaside Los Jameos Playa Guest,

Thank you for leaving your valuable feedback about our resort on Tripadvisor.

We are glad to learn that you had a great time and enjoyed the quality of food / drinks, the nice location, the facilities and the entertainment.

Your praise is much appreciated and a wonderful reward for the teams efforts to render a friendly and efficient service. We will certainly pass our kind words to Sergio.

Since we want all our guests to have the opportunity to enjoy a sun lounger, we kindly ask to refrain from reserving them. During peak season, i.e. during the month of August, we tightened our no-reservation policy and after a certain time completely removed all towels from sun beds that had not been used for an hour.

Please be informed that although our gastronomy is not specialized in vegetarian food, we do strive to offer our vegetarian guests a wide selection of meals, for example with an ample salad bar, pasta, rice, potatoes and fresh vegetables. We are sorry to hear that you were not happy with the variety.

Please be assured that we will look into all the points of concern raised in your feedback

Thank you so much for recommending us and we are looking forward to your return.

Sincerely,

Beate Reber-Sekula
General Manager Seaside Los Jameos Playa ****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 August 2014 via mobile

We just got back from a 10 days all inclusive holiday at the Los Jameos Playa. The hotel was perfect in all respects. The food is delicious, freshly cooked and there is a lot of variety for everyone. The room and hotel itself is very clean and well maintained. Beds and pillows were both surprisingly very comfortable unlike other hotels! Staff are always friendly and there was always someone to help you find a table at meal times and clear away plates/bring you a drink. The location is brilliant as it is right on the beachfront and by the bus stops. There were a range of activities during the day such as water aerobics, bouncy castles for kids, discos at night, different pools to choose from etc. The only complaint I would have is more about the guests that reserve sunbeds for the whole day and don't even use them but just leave their towels there to reserve them. The hotel should be more strict about this but somehow we managed to get sunbeds when we knew the right times to be there. Overall an amazing hotel and holiday and I would highly recommend!!

Stayed August 2014, travelled with family
Helpful?
3 Thank Evja B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this review, 3 September 2014
Dear Evia,

Many thanks for taking the time to share this 5* review of your recent stay with us.

It is a pleasure to know that everything was to your liking and that our staff was always friendly and willing to help.

We aim to offer a savoury culinary experience to each of our guests and we are therefore very pleased that you particularly enjoyed our gastronomy à la minute.

Since we received many complaints about the reservation of sunbeds we tightened our non-reservation policy during the high season. After 10:30 a.m. we removed every towel from sun beds that have not been used for a whole hour.

Again, thank you for your review and we hope to have the pleasure to accommodate you once again at our hotel.

With our best wishes from Lanzarote,

Beate Reber-Sekula
General Manager Seaside Los Jameos Playa ****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eastleigh
Level 4 Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 August 2014

The reception area on arrival certainly has the 'wow' factor - huge and beautiful space, superb reception staff, glass of bubbly and inflatable seahorse for children! The cleanliness of this hotel is second to none. The restaurant does get very busy during lunch and dinner, but the staff work tirelessly and as other reviewers have commented, the food is very good - range of salads are delicious. The only disappointment was the entertainment staff who, for us, were virtually non-existent. Whereas other all-inclusives promote or encourage people to join in the range of activities, all we found was a printed off list of times at reception - no locations and not once did anyone walk round, even to make an announcement as to what was happening, where. Usually we join in a wide range of activities, our week here we did nothing. There is a kids club, but this is definitely only for young children and nothing in place (or suggested) for pre teen children.
Trip wise we went on 'Lanzarote Uncovered' - a really good day exploring the island, including a visit to Fire Mountain, a drive through the lava fields, a fascinating visit to an aloe vera plantation, a brief visit to a vineyard and lunch - not cheap but a good way of seeing a lot in a day.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
5 Thank Hels40Eastleigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this review, 2 September 2014
Dear Seaside Los Jameos Playa Guest,

Thank you for leaving a feedback on Tripadvisor.

We are very glad to hear that you had an enjoyable stay and appreciated the reception in the style of a 'patio Canario', the superb reception staff, the cleanliness of the hotel and the very good food.

Furthermore we wish to thank you for mentioning our great team that works tirelessly to ensure an attentive service.

Please be informed that it is our aim to discreetly invite our guests to join the daily activities. Therefore our animation team does not approach guests, if they feel that they prefer their privacy. In order to inform our guests about the entertainment programme the respective time table can be found on the information board right next to reception or in a printed version at reception.

For pre-teenage guests our entertainment programme includes for example beach volleyball, beach football, ping pong, water polo, dart games, diving cases lessons, crazy golf, hip hop lessons, etc.

On a future visit please do not hesitate to reach out to us if you have any questions or wishes. Our team will be glad to assist.

Once again we wish to thank you for your review and hope to have the privilege of welcoming you back in the near future.

Warmest regards,


Beate Reber-Sekula
General Manager Seaside Los Jameos Playa ****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
south herts
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 27 August 2014

My daughter and I were here in July and hadn't realised quite how large this hotel is. Unlike some reviewers, we did not find it difficult to be seated at a clean newly laid table for dinner and service(only drinks as it's all buffet)was good. We were All inclusive and ate here every night. In all honesty the food was not for me. There was a lot of fried food and the smell of fried food was in the air if you sat outside at dinner. Plenty of diners had piled up plates of chips and nuggets etc but to be fair you could have freshly prepared meat and fish too.
Rooms were good but my bed was too hard and with a strangely inflexible mattress which gave me back ache. Our deluxe sea view room also had a lovely large sunny balcony with 2 loungers.
Sun beds were an issue unless you wanted ones at the back of nowhere on the grass. Whilst we were here the trend was for the 'dad' of a family group to reserve a number of prime by the pool and in the sun beds before 7am, then sits with them until the rest of the family arrived a couple/few hours later. Occasionally a member of staff came round and folded unaccompanied towels on beds(before 8am) and placed them on the side table but who would want to take a bed next to someone's personal folded towel?..... awkward situation!
We were just away for a week's sun and to relax which is exactly what we did.

  • Stayed July 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
5 Thank Patricia N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B_Sekula, Manager at Seaside Los Jameos Playa, responded to this review, 2 September 2014
Dear Seaside Los Jameos Playa Guest,

Thank you for having chosen the Seaside Los Jameos Playa**** and for having taken the time to share your experience on Tripadvisor.

In order to pamper the taste buds of all our guests we strive to offer a wide and varied selection of food at our buffets, including two live cooking stations on our outside terrace where fresh fish and meat is prepared a la minute.

Please understand that we offer apart from salads, vegetables, pasta etc., also chips and nuggets for our little and adult guests that enjoy this kind of food.


We agree that a good night’s sleep is of paramount importance and therefore regret that you have not informed us that the bed was too hard for your liking: We would have gladly provided a soft pad for your mattress.

During the high season we have tightened our non-reservation policy of sunbeds. After 10:30 a.m. our pool staff is instructed to completely remove towels from sunbeds that have not been used for an entire hour. Furthermore we hope for your understanding that at times of high occupancy it is not feasible to place all sun loungers directly in the pool area and that we therefore also make use of the garden/lawn behind the “La Gomera” building. Please accept our sincere apologies for any inconvenience caused by this.

Once again thank you for choosing us as your vacation destination and we hope to have the pleasure to serve you again in the near future.


Kind regards,


Beate Reber-Sekula
General Manager Seaside Los Jameos Playa ****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Puerto Del Carmen
0.3 mi away
Sol Lanzarote All Inclusive
Sol Lanzarote All Inclusive
#29 of 91 in Puerto Del Carmen
3,579 reviews
5.1 mi away
Hesperia Lanzarote
Hesperia Lanzarote
#2 of 4 in Puerto Calero
4,820 reviews
12.6 mi away
Princesa Yaiza Suite Hotel Resort
Show Prices
Show Prices
Show Prices
0.2 mi away
Hipotels La Geria
Hipotels La Geria
#11 of 91 in Puerto Del Carmen
1,681 reviews
0.8 mi away
Las Costas
Las Costas
#7 of 91 in Puerto Del Carmen
740 reviews
1.5 mi away
Lani's Suites de Luxe
Lani's Suites de Luxe
#1 of 91 in Puerto Del Carmen
548 reviews
Show Prices
Show Prices
Show Prices

Been to Seaside Los Jameos Playa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Seaside Los Jameos Playa

Property: Seaside Los Jameos Playa
Address: Playa De Los Pocillos, 35510 Puerto Del Carmen, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Puerto Del Carmen
#2 Spa Hotel in Puerto Del Carmen
#3 Family Hotel in Puerto Del Carmen
#3 Green Hotel in Puerto Del Carmen
#5 On the Beach Hotel in Puerto Del Carmen
#6 Luxury Hotel in Puerto Del Carmen
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Seaside Los Jameos Playa 4*
Number of rooms: 530
Official Description (provided by the hotel):
The Seaside Los Jameos Playa is located alongside the beach of Los Pocillos in the quiet area of Puerto del Carmen. Architecturally inspired by the island style, the hotel has magnificent pools set in extensive landscaped palm gardens. Hotel guests can enjoy a wide variety of sports activities and entertainment, suitable for all ages, even for the youngest members of the family. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Jet2Holidays , Booking.com, Odigeo, LoveHolidays, Hotels.com, HotelQuickly, TripOnline SA, Ebookers, Cancelon and Evoline ltd so you can book your Seaside Los Jameos Playa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Seaside Los Jameos Playa Hotel Puerto Del Carmen
Los Jameos Playa Lanzarote
Seaside Los Jameos Playa Lanzarote/Puerto Del Carmen

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing