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“A week in the sun”
Review of Bitacora Club

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Bitacora Club
Ranked #27 of 92 Hotels in Puerto Del Carmen
Cardiff, United Kingdom
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“A week in the sun”
Reviewed 9 March 2014

Had a comfortable stay. Rooms basic, but that was ok as they were clean. Cleaner only came 3 times over the week and if you want your sheets or towels changed you need to pay extra!. Pooll clean and lots of sun beds available. As mentioned by all, it is a bit of a hike up the hill from the front. Otherwise a pleasant stay.

  • Stayed February 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank The_Bluewanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (255)
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English first
hull
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 9 March 2014

This was a nice clean place but we booked bed and breakfast we are early risers so was a little dissappointed we could not eat until 9am when the pool bar opened but not such a big deal. These apartments are at the top of a very steep hill my partner has arthritus so we taxi back every time which was very reasonably priced. Nothing going on in this place on a night so its a must to go into town. I had a lovely week but would stay somewhere lower down next time

  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
1 Thank anita j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 7 March 2014

Out of the thousand apartments in Puerto del Carmen that all look the same and offer virtually the same service, this is stands out as being cheap and nice. Maybe the location is not excellent, as it is not right by the seafront, but it has everything you need around and inside. The best is the value for money (cheaper than most apartments and same service) and the staff. The guy at the reception is really helpful. The only drawback is the wifi price (6 euros per day and serves one device at a time), but considering that there is terrible connection all over the island, this is not so bad... Do not believe the apartments that claim to have internet free, double check with them before booking...
The apartment was very clean as well.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
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    • Service
Helpful?
3 Thank HelenaLEscala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 March 2014

Just got back from the bitacora again February the whole complex is spot on should have a higher rating rooms are big and spacious clean and tidy as is the complex rhodri and Marco are brilliant and so help full and polite and will do whatever they can to make your stay brilliant . As for the bar staff jack daisy and boss lady Jenny they will make your holiday very friendly help full and a laugh a minute can't wait to go back in October already booked and you must go to the drag night its hilarious from lan and marie.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
3 Thank marie h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 March 2014

Stayed at bitacora for 1 week from 24th Feb to 3rd March.. Staff are so helpful and the service we received was great. Rooms were always spotless and we got clean fresh towels when we needed them. The pool was a bit deep but has kids pool also (which is freezing) .. Jenny who works at the pool bar is so friendly and really looked after us !! (Make sure to order food.. her coleslaw is awesome on a wed BBQ night :) ).. All in all great stay at bitacora.. Only bad point is there are a few hills to get to town but it keeps u fit!!!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
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Helpful?
1 Thank nmcm91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayr, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 March 2014

Stayed in this hotel around 2012 ,I'm returning on 16/03/2014 , as I just loved it had all I need & was the cleanest apartment , & also all your tv channels when you returned back there as the evening was a bit cold, loved it in 2012 & sure I,ll feel the same way on Sunday when I return , staff were all very nice & made you welcome although we lay on the beach all day from around 11 am until 6pm !!!! Bliss c you Sunday peeps try & keep that room upstairs in the faraway corner where I stayed last time thank you !!!!

Room Tip: Excellent value for money your we kettle , toaster , & all channels on TV luv it ! Upstairs in...
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  • Stayed April 2013, travelled as a couple
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Helpful?
2 Thank Ann5352014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 5 March 2014

Got in touch with hotel before we arrived to ask for room 216 and Marco was extremely helpful and arranged it for us. It was the best located room on the complex, Great view of the pool, slight view of the sea and the mountains. We had the sun right up until at least 6.30 which was great as it was quite windy down by the pool sometimes. The only bad thing was the balcony's weren't separated between apartments. Can't say I would visit these apartments again though as they charge extra for everything, extra sheets, Wi-Fi, etc. This is not the case in the other apartments I have visited.
Didn't go to the pool bar much but did go to the 3 course drag night which was a great laugh and I won a bottle of Bicardi in the raffle.
It is situated right at the top of the hill but it isn't that bad if you cut through the side streets instead of all in one go. Only the last stretch is the worst bit. It is very close to the old town aswell which is really nice. We have been to Lanzarote at least 6 times and love it. Ever time we go it has changed for the best.
Make sure if you are getting alcohol or cigarettes then get them at the resort as they are a lot dearer in the airport and don't take any more than your limit of cigs as they are very strict about them back in the UK.

Room Tip: Room 216 is the best of all of them for situation. Room 101 and 102 are the worst as they are right...
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  • Stayed March 2014, travelled as a couple
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    • Rooms
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    • Service
Helpful?
1 Thank tinywillo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bitacora Club

Property: Bitacora Club
Address: Calle Alcorce 11, 35510 Puerto Del Carmen, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in Puerto Del Carmen
Price Range (Based on Average Rates): £
Hotel Class:2 star — Bitacora Club 2*
Number of rooms: 85
Official Description (provided by the hotel):
If you are looking for good value and great location, quiet, yet within easy walking distance of the old town, and main promenade, then look no further. Our 2 star complex is clean and well appointed. All apartments have kettle, toaster, microwave, fridge and 2 ring hob. The bedroom has 2 single beds. The living room has a sofa which doubles up as a single bed. The apartments sleep 3. But if kids are small (under 12) we can take a 4th person. For this you have a rollaway bed, and a supplement of 5 euro per day. Cots for infants are free. We change the sheets once a week, towels twice a week and clean your apartment 3 times a week. If you require extra towels, sheets, you can order these from reception for a charge. We have one block which has air con. This is the block with pool view and sun all day long. The supplement for the air con is 5 euro per day. From June to end of October, we do not accept requests for this block, as it is only available for those who wish to avail of the aircon (and pay the 5 euro supplement). Our TV, which is free, has ITV, Sky News, BBC1, RTE 1 and RTE 2. We have a friendly family run pool bar which provides breakfast and snacks throughout the day. 3 nights a week there is dinner and entertainment. Reception is open from 09.00 to 13.00 and from 16.00 to 21.00.WE NOW HAVE WIFI! ... more   less 
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Also Known As:
Bitacora Club Hotel Puerto Del Carmen
Bitacora Hotel Puerto Del Carmen
Bitacora Club Lanzarote/Puerto Del Carmen

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