I have to agree with the last review. There was no cleaning whatsoever. I asked over and over regarding a change of sheets but I was just ignored by both the hotel staff and our Falcon rep, Gemma. When I asked to make a written complaint they managed to change our sheets - the night before we left. I also had to ask for a change of towels on 3 occasions. The cleaners only came in on changeover day and I suppose they did as much as they could. And we had cockroaches - nobody was interested that either. The sunbeds were the most uncomfortable ones I have ever used. Not usually very picky but was so surprised because of all the good reviews I read about this place. Soo wrong. But loved Puerto del Carmen - Pinocchios is one of the best places to eat. The waiters are great with the kids too, and easy on the eye!! Hope to go back again next year for the 3rd time but not to Cinco Plazas.
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- Also Known As:
- Cinco Plazas Hotel Puerto Del Carmen
- Cinco Plazas Puerto Del Carmen
- Cinco Plazas Lanzarote/Puerto Del Carmen