This was our 4th time staying here and each time gets better.
Staff go above and beyond their call of duty in this complex and nothing is a problem. Right from the start, before we even got there I contacted Geraldine and asked for a specific apartment (I travelled with my elderly mother and needed an apartment near reception and pool) and she organised it for me.
On arrival Paulina is a sight for sore eyes after our long journey and is so helpful and corteous and always has a lovely smile for you.
The apartment was out of this world and well equipped. Apartment also had air con which was welcome.
I ate here a few times and can highly recommend the food. The barbecue night was great and the food was delicious.The staff in the restaurant were also really nice and always gave service with a smile.
There was however one thing I'd like to mention and it's the pool, it was extremely cold. I could not get into it at all. Maybe if it could be heated a little? I noticed it wasn't only me with the problem as around the pool was always packed with people but nobody was in the pool.
This didn't take away though from the lovely time we had here. We thoroughly enjoyed our stay and will be returning next year.
Many thanks Costa Sal for a lovely relaxing break!!
See you next year!
- Official Description (provided by the hotel):
- Costa Sal.... The hotel that brings the definition " Home away from Home" to life! We pride ourselves on making our guests feel like family. From you arrival in our bright and modern reception area, where you are greeted by one of our very friendly receptionists. To the Bar/ Restaurant/ pool bar.You are always made to feel welcome and at home. We offer a wide range of options for single travellers, couples, friends and families. Everything from compact studios to luxury villas complete with hot-tub. Many reasons why our guests come back year after year! So read our guests feedback here on this forum. And get booking! ... more less
- Reservation Options:
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- Also Known As:
- Costa Sal Apartments Hotel Puerto Del Carmen
- Costa Sal Apartments Matagorda
- Costa Sal Apartments Hotel Matagorda
- Costa Sal Apartments Lanzarote
- Costa Sal Lanzarote
- Costa Sal Villas And Suites Lanzarote/Puerto Del Carmen