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“Fantastic time”
Review of Nautilus Lanzarote

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Nautilus Lanzarote
Ranked #4 of 92 Hotels in Puerto Del Carmen
Certificate of Excellence
GreenLeadersPlatinum level
Stockton
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Fantastic time”
Reviewed 16 October 2011

We have just returned from the nautilus and had a fantastic time. I had read the reviews before i went and thought they must be nice apartments but they were even better than i expected them to be. It was dark when we arrived and I was a bit apprehensive about finding the apartments but they were well numbered and the lighting around the bungalows were well lit. My husband is a full time wheelchair user and we had ordered a shower chair which was waiting in the room when we arrived, which is always a plus point.
The apartments were very spacious with enough space for turning etc. The kitchen area was adequate for our needs, making tea and toast and the odd sandwich but plenty of equipment if you wanted to cook.
The outside terrace was fabulous, plenty of space and the apartment we had got the sun from 9.30 in the morning till the sun went down at about 6.30. This meant you could use your terrace all day if you didnt want to go to the pool area. The terrace isnt completely private but as we had lovely neighbours it wasnt a problem.
The reception staff couldnt have been nicer, with plenty of advise. In particular i was asking about adapted taxis and the guy (couldnt remember his name) explained that he could order one for me. I was remarking about the cost of our booked taxi from the airport costing us £95 pounds and he said that in future if we book the apartment to email them and they would organise the transfer which would cost only 40 euros. This would have been a good saving.
All in all we had a fantastic time, met some lovely people and cant wait to return.

Room Tip: We stayed at the back of the hotel, which was good if you wanted peace and quiet
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  • Stayed October 2011, travelled as a couple
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Helpful?
1 Thank stocktonmackem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LedaGiordano, Director General at Nautilus Lanzarote, responded to this review, 20 October 2011
Thank you very much for sharing your opinion about Nautilus Lanzarote , we are very glad that you enjoyed your stay.
We really appreciate you noticed that Nautilus Lanzarote is a suitable place for wheelchair user.
Next time, please let us know flight details and we will arrange your accessibly transfer, no waiting at the airport. Hope to see you soon again in Nautilus Lanzarote .
I take note as well that the staff in this case I take note that Ernesto give you to right advice about the transport for the transfer from the airport.
All the best to you and your husband , looking forward to see you soon .

Best Regards.
Leda Giordano Manager
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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (178)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
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English first
Ayr, United Kingdom
Level Contributor
72 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 15 October 2011

We normally stay in PDC Old town but our apartment owner decided to sell up and we were left to find something suitable for my disabled wife, and myself, whose mobility is a little suspect these days.
We were recommended the Nautilus Bungalows by Lanzarote Mobility and how right they were.
Tasteful, roomy, clean convenient to airport, supermarket in the main reception area, really helpful staff with a good command of English. The swimming pool (cleaned every day)
Very convenient to the beach and an arcade of shops and restaurants, and only 5 minutes from the airport.
We were pleasantly surprised that even due to the proximity of Arrecife airport, there was little noise.
Rooms cleaned regularly, patios and hotel frontage washed EVERY day and the most charming and helpful reception staff.
I have stayed in 4 star hotels and apartments that did not even match the standards here.
There is a restaurant on site which we never tried but I never heard anyone complain about the food. We went to the Matagorda centro about 150 yards away and found a Japanese restaurant (excellent), A chinese restaurant (again excellent) and the Trattatrio Timbayba which wen went to most nights and some lunchtimes.
We were so impressed that we are booking 2 more holidays next year shortly.
This is a must for anyone with impaired mobility. There were also plenty of people with children and young couples so don't get the idea it's for the wrinklies only.

Room Tip: Superior bungalows are totally adapted for the disabled
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  • Stayed October 2011, travelled with friends
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    • Location
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Helpful?
Thank Bodecas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LedaGiordano, Director General at Nautilus Lanzarote, responded to this review, 18 October 2011
Dear guest,
Dear Gust,
Thank you so much for your opinion, we are really happy that you and your wife enjoyed your holiday with us.
And we really love that you think that we are better than a four star hotel, we will be four star ( legally ) next year after another refurbish of the last bit of Nautilus , every day is a new challenge for us, 44 apartments are adapted, and us you say is not a clinic is a nice quite resort for every ones full of joy and art and for sure nice gust us you .
For the restaurant is closed since the sixteen of October, now the service is just for breakfast, and as you say again, near Nautilus Lanzarote you will find excellent restaurants
Please receive my best regards, We will see you and your family soon in Nautilus .


Leda Giordano-Manager
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San Sebastian - Donostia, Spain
1 review
Reviewed 7 October 2011

This is not my first visit to Nautilus, and this time (as in my earlier visit) I have found novelties and improvements that go beyond my expectations- I was basically looking for a quiet environment for our holidays. Nautilus not only excels for the quality of its facilities and the kind attitude of its staff: it seems to hold a pioneering position in the integration of the arts, the respect for the environment, the support to accesibility and culture. For me, Nautilus is among the best and nicest resorts I know.

  • Stayed September 2011, travelled with family
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Helpful?
Thank Roberston A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LedaGiordano, Gerente at Nautilus Lanzarote, responded to this review, 10 October 2011
Dear guest,
Thanks for your opinion we are really happy that you come back in Nautilus and enjoy your stay with us , we keep trying to have the best service for you, this is our mission , that you spend nice time in your second home in Lanzarote , for us as for you, the respect for the environment is really important ,as the service we give We develop our activity in a way that is respectful with our social and natural environment, and also culturally creative and sustainable from the operational point of view, about the accessibility we start the refurbishing 7 years ago, we know that life time and health impose a number of limitations, and we always try to be better for our gust with no limitation in the future point of view .

Hope to see you next year,
With our best wishes for you, from the Nautilus Team.

Leda Giordano-Manager
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Manchester
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 September 2011

we stayed here the first week in september,
plus points.
The apartments are simple but clean and well equipped. Lovely pool, although freezing in a morning, and a lovely little shop downstairs with all you need at reasonable price. The staff were all lovely and friendly, the beach was only a 5 min walk away, and lots of shops and restaurants near by. Very cheap taxi to and from the airport.

down points
trying to get used to the noise of the planes taking off as the airport is so near by. you can't hear them at night in your apartment, but by the pool, for the first few days i found it hard to relax. by the end of the week though you didn't notice them anymore.
the fans in the bedroom don't come anywhere near keeping the rooms cools enough at night for you to get a good nights sleep.

good value for money, we would stay here again.

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NaughtyNix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LedaGiordano, Director General at Nautilus Lanzarote, responded to this review, 4 October 2011
Dear Guest,
Thanks to give your opinion on Nautilus Lanzarote , we are happy that you enjoyed your stay ,about the noise of the airport we are really sorry if in the first days you suffer for it , cause the proximity of the airport .
About fans in the room for the next time please go to reception or call from your apartment 200,and we will send you the staff of maintenance to fix it ,if there is any problem with that, as you know the staff is always happy to give you the best service , for next time and next reservations if you contact us directly for web page or e-mail , you can request an apartment with air condition if you wish .
Always making improvements for you, hope to see you soon again in Nautilus Lanzarote .
Best Regards
Leda Giordano-Manager
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london
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 September 2011

Although this is only 10 mins from the airport, we did not find the planes at all noisy as they did not fly during the night!

The complex was very peaceful and clean (ideal for disabled or wheelchair users), with a good supermarket on site. We were disappointed though that the advertised restaurant was only open for breakfast and the snack bar did not exist! The pool was good, if very cold, and the beach literally minutes walk away, as was the local shopping complex which had several restaurants.

Staff were helpful and friendly, though we did not like the idea of having to pay extra for mattresses for the hard plastic sunbeds! Crazy golf was fun though!

Overall a well located, attractive location if you want a quiet break. Do hire a car though if you want to get around.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oxred81london
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greater Manchester
Level Contributor
121 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 18 September 2011

On arrival at night we thought the whole complex looked really nice. Our 2 bedroom bungalow was near the back of the complex but this made for a very peaceful stay. The artwork around the complex is amazing and makes it very different from other places. No problem for anyone in a wheelchair or children in a buggy as plenty of ramps everywhere so there is no need to use steps. The bungalow was well kitted out with cutlery, crockery, a proper table to dine at and even an 'backyard' to hang out washing. The kitchen area was a bit small considering our bungalow could take 6 people and as our terrace was large, perhaps another couple of sunbeds would have been appreciated. The pool area is beautiful and relaxed and the gardens are gorgeous. There is noise from aircraft as they are near the airport but it isn't too bad. My only problem was that I think the complex needs a bar - would have liked to have got up from sunbathing and had a drink and maybe when coming back from an evening out - it would have helped get to know fellow guests. Also no rubbish bins around the pool if you wanted to throw something away. Although the complex offers bed and breakfast, the restaurant area looked uninviting. Most of the staff were extremely helpful even telling us where to ask for in a taxi (in Spanish) so we were taken to the right place and apologising for not doing money exchange. The area around the complex is very quiet only having the shopping complex within 5 mins walk. Nice restaurants nothing wonderful and full of English and Irish pubs which is fine if that is what you have come away for. You need to walk about 20 mins towards Los Pocillos along the promenade to find better bars and restaurants. I would return if they build up the area around the complex and put a bar in - other than that I am afraid I would want to go to somewhere a bit livelier.

Room Tip: Room B50 has sun on the terrace all day but very hot in the afternoon. Very peaceful room as at the...
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  • Stayed August 2011, travelled with family
    • Value
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Helpful?
Thank Floridaholic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LedaGiordano, Gerente at Nautilus Lanzarote, responded to this review, 27 September 2011
Dear guests,
We are happy that you had a peaceful stay with us.
We are not considering to put rubbish bins around the pool because we prefer to maintain the area without an area of garbage, anyway, we take note of your opinion that is very helpful to understand the needs of all our guests.
For longer than 12 years we had a pool service bar, but very few of our guests used the service that we offer that is why we decide to create an area of breakfast that is appreciated for all our guests, and a social area that you can use after 11,00 o'clock every day of the year , us you know you have a supermarket open from 8,00 o'clock until 22,00 every day of the year as well, if you wish to buy some drinks to enjoy in the social area or in your terrace with your family and your friends, for the furnisher of the social area I completely agree with you that are not perfect , but there is a reason, we are waiting the container of the furnisher from the main peninsula and we hope to receive it us soon .
Thanks for your opinion about the service and the staff .
Looking forward to see you soon in Nautilus Lanzarote
Manager Director
Leda Giordano
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Berlin, Germany
1 review
Reviewed 6 September 2011

Bungalows Nautilus is very recommendable. Nice bungalows, 2 pools (little children, adults), . Very kind and always helpful staff.

Whole place adapted for wheelchair users. Also good access to beach promenade.

Only 5 minutes walk to the beach.

Close to airport but not noisy.

We will return!!

Room Tip: Talk with receptionist. Tell if you prefer to stay next to pool and entrance or prefer behind. Nice...
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  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank PSK2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LedaGiordano, Gerente at Nautilus Lanzarote, responded to this review, 8 December 2011
Dear Guests:
We are very pleased to hear that you enjoyed your stay with us. And, of course we will take note of the bits and pieces that did not 100% satisfy. Your opinions are very much appreciated as we are always looking for ways to improve. And because we are in an peaceful area, just 5 minutes of a taxi ride from Puerto del Carmen you could enjoy the peace of Nautilus, something that our guest appreciate very much. Next year we will be closed for six week for more improvement so hopefully we will be getting better

We hope to welcome you soon again
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Additional Information about Nautilus Lanzarote

Property: Nautilus Lanzarote
Address: Calle Gramillo 5, 35510 Puerto Del Carmen, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Puerto Del Carmen
#1 Green Hotel in Puerto Del Carmen
#2 Luxury Hotel in Puerto Del Carmen
#2 Family Hotel in Puerto Del Carmen
#2 On the Beach Hotel in Puerto Del Carmen
#3 Romantic Hotel in Puerto Del Carmen
Price Range (Based on Average Rates): £
Hotel Class:4 star — Nautilus Lanzarote 4*
Number of rooms: 70
Official Description (provided by the hotel):
The resort includes single and double apartments (47 of them mobility-friendly). You will enjoy a qualified service in an exceptionally quiet environment, environmentally friendly and with original works of art present both in common areas and in every apartments. Two acclimatised swimming pools (one for small children, the other equipped with a water-powered lift for 120kg) and Breakfast and take away food are also at our clients' disposal. We also have a apartments known as "Casa del Artista", specifically adapted for the needs of artists that contribute to our varied collection of works of art. You can enjoy long walks or bike-rides in the avenue bordering the beaches, as well as all shopping and entertainment options offered by Puerto del Carmen. ... more   less 
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Also Known As:
Nautilus Bungalows Hotel Puerto Del Carmen
Nautilus Hotel Puerto Del Carmen
Nautilus Bungalows Lanzarote
Nautilus Resort Puerto Del Carmen
Nautilus Lanzarote Puerto Del Carmen

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