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“FANTASTIC TIME” 5 of 5 bubbles
Review of Nautilus Lanzarote

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Nautilus Lanzarote
Ranked #4 of 94 Hotels in Puerto Del Carmen
Certificate of Excellence
GreenLeadersPlatinum level
Retford, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“FANTASTIC TIME”
5 of 5 bubbles Reviewed 10 June 2014

Was given a tip about the Nautilus Hotel, after some research it looked great to take our two grandchildren ( boys 5 & 8). On arrival late at night the boys saw the two pools and wanted to go in then. As I'm in a wheelchair everywhere around the Hotel was accessible even the crazy golf if bit of a push up the ramps, the room was fantastic very accessible plus plenty of room for the hoist. The boys had a great time in the pool. We did have breakfast there it was basic but saved my wife cooking and easy to feed the boys, but there was a well stocked Supermarket on site. Everywhere was very clean all the staff were friendly and helpful. Getting to the beach was so easy and there were plenty of places to eat out and about from Chinese, Japanese, Italian, Steak House plus plus bars. I would recommend Nautilus Bungalows to anybody. One big bonus was lots of sunbeds and umbrellas always free.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Rowdy555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LedaGiordano, Gerente at Nautilus Lanzarote, responded to this review, 18 June 2014
Dear Guests,

Thank you very much for taking the time to post your holiday's review on Tripadvisor.
We are glad that you and the kids enjoyed the complex.
We would like to let you know that there is a new adapted activity on a boat for a fantastic day at the sea.

We hope you will visit beautiful Lanzarote Island again and looking forward to welcoming you back in Nautilus Lanzarote.
Kindest regards,
Leda Giordano – Nautilus Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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782 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (170)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Andover, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 10 June 2014

This was my second visit to the Nautilus apartments, this time I travelled on my own as my partner was not able to fly due to a pending operation. I absolutely love the peace and tranquility of Nautilus, the location is perfect, close to the airport (so no long transfer) it's within walking distance of the beach and promenade and a commercial centre containing shops, bars and restaurants, you really couldn't want for more. I was given a free upgrade to a superior apartment (no 10) which was incredibly kind and lovely of the staff. The pool, complex and apartment were all spotlessly clean and well maintained and the staff are always polite, helpful and kind. I didn't want to come home! I shall be visiting again next year, see you soon!

  • Stayed June 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Martin_Belcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LedaGiordano, Gerente at Nautilus Lanzarote, responded to this review, 18 June 2014
Dearest Mr Belcher,
Fisrt of all, thank you for following us on Twitter.
It has been a pleasure to having you with us. Just a little sorry that you had to come on your own.
We are sure the operation will go just perfect and next time we will take care of both of you and hope will be very soon!

We all send you our very best wishes to both of you.

Leda Giordano – Nautilus Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 10 June 2014

We hadn't had a holiday for some years. Being disabled I thought I wouldn't get the facilities I'm used to at home. How wrong was I! There wasn't one thing I could say I missed. The adapted accommodation is superb. The chair lift to get into the pool made it for me. I love swimming and I was able to get myself in and out of the water (although it was rather chilly!!) without any assistance. If your looking for a quiet restful week then I can thoroughly recommend the Nautilous.
We had a lovely week and wished we'd booked for longer. Next time I think we'll go for 2 lweeks

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Lesley H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LedaGiordano, Gerente at Nautilus Lanzarote, responded to this review, 18 June 2014
Dear guests,
Your comment has being really touching to us. It just one of those that makes us feel we are on the right path. Thanks ever so much.
We would only want to let you know that the swimming pool temperature is 22ºC – 24ºC at all times. There is a thermometre to our guests disposal so everyone will be able to know exactly what the temperature is at any moment. As soon there will be a display with temperature and energy comsuption information as well.
We would love to welcoming you back soon.
Kindest regards,
Leda Giordano – Nautilus Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 10 June 2014

This hotel is excellent, quiet, clean, with large rooms/facilities and an great pool. On arrival we were lucky enough to be upgraded to a Superior Room - so thanks for that Nautilus. The room was huge with two toilets and two bedrooms- very clean and with excellent cooking facilities, a big shower and flat screen TV. The balcony was my favourite part of the room. it was right on the poolside with it's own table and chairs and sun loungers. The hotel also has a well stocked supermarket which is cheap for everything you need. It's in a pretty handy location too - with Metagorda shopping centre a few minutes walk away - which has supermarkets, shops, restaurants, bike rentals/car rentals and more. The only slight downside is it's a bit of a walk from Puerto Del Carmen centre/strip but it's less than 5euros by taxi and I highly recommend renting a bike and cycling like we did- the cycle path is flat and leads straight to PDC and takes around 15 minutes.

I had a great stay at Nautilus and one love to return one day. Thanks for the great service and room upgrade :)

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Seany91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LedaGiordano, Gerente at Nautilus Lanzarote, responded to this review, 18 June 2014
Dear guests,
Thank you for posting your impressions about Nautilus Lanzarote and Matagorda area, we totally love the idea of hiring a bike and enjoy the clean, nice, flat beach promenade that starts just 100 metres from us and goes all the way to either Puerto del Carmen or Playa Honda and Arrecife.
We encourage everyone visiting Matagorda to do so. As ou know we are members of the Responsible Tourism Institute (ITR) so we are always happy to have Eco-guests!
We are all looking forward for your next visit. Until then, we send you our warmest regards.

Leda Giordano – Nautilus Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sunderland, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 9 June 2014

Just had a wonderful 2 weeks in Matagorda which is my favourite place on earth and it was made even better by staying at the Nautilus, I,m a wheelchair user and can,t stand adapted rooms that look clinical , no worries here ,our bungalow was heaven with loads of space to get round in a chair , the most perfect bathroom, a huge bedroom and anyone who can,t sleep in those beds must be insomniacs they were absolutely fine . Everything was wonderful and the gardens were gorgeous with the art work dotted here and there giving a really special feel. Definitely go back again, loved it loved it loved it xxx

Room Tip: we prefer the peaceful part of the complex so ask to be up by the crazy golf
See more room tips
  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank patsy602014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LedaGiordano, Gerente at Nautilus Lanzarote, responded to this review, 18 June 2014
Dear guests,
Thank you very much for sharing the information with other guests.
We a really really glad that we fit in your preferences and needs.
For your next reservation, please do not hesitate to contacting us if you would need us to arrange anything for you beforehand.

Kindest wishes,
Leda Giordano – Nautilus Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
MIDLANDS UK
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 2 June 2014

We have tried hard to book self catering somewhere else as nice but we just cannot stay way from the Nautilus Bungalows, it really is that good. Being a wheelchair user, someone here on Tripadvisor recommend it to us in 2012 and wev'e now been back three years running. Its quiet spotless, spacious, gives a feeling of complete relaxation and has an almost spiritual aura about it. The staff work tirelessly to keep the complex to its very high standard. We occasionally meet guests from previous years stays and everone we talk to is of the same opinion. It has a chair hoist into and out of the pool and also a railed staircase for those who cannot use the conventional upright poolside laders. There's a well stocked supermarket in the basement of reception. Its only 5 minutes walk to the very long flat promenade and also the busy Matagorda Centre which is full of bars, shops, two supermarkets and several restaurants including Mexican and Japanese.

Our only real regret is they don't have Nautius Bungalows complex's in other Canary Islands and indeed other countries.

Room Tip: Poolside rooms are the most popular
See more room tips
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank SMOOTHRIDER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LedaGiordano, Gerente at Nautilus Lanzarote, responded to this review, 10 June 2014
Dear guests,
Thank your for posting your opinion about Nautilus Lanzarote. We love it when information is shared. As you described, the area of Matagorda offers most any services that you might need (restaurants, supermarkets, hairdressers, bars, shops…)so you can find everything within five minutes from Nautilus Lanzarote.
For your next reservation you can always ask us for any equipment you might need and we will gladly arrange it for you.
Thanks once again and we will be looking forward to welcoming you all in Nautilus Lanzarote.
Leda Giordano - Nautilus Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

The apartments are 2 minutes walk from the beach, near the airport. Despite this, noises from the planes were non-existent, so do not be discouraged by this. Moreover, it is ideal if you like getting the thrill from plane landings -watching. It was soo exciting!! It's only 10 minutes towards Playa Honda.
The complex is quiet, there are no shows or entertainment, but you can enjoy the spa, with massages, treatments, etc. and the swimming pool. It is ideal for a relaxed holiday, and the strolls along the beaches early mornings are highly recommended!
There is a small "shopping mall" 2 minutes walk, where you can get decent food, particularly breakfasts at any time of the day.....excellent quality and good value for money!
Unfortunately, we tried dinner in the complex once but it wasn't to our liking. Bear in mind that was 4 years ago, though.
The accommodation is very popular among Scandinavians, and it is ideal for persons with limited mobility, wheelchair users (it has ramps and lifts all over) as there are adapted bungalows. The mosaics are something to highlight, very colourful and with very good taste.
I cannot stress enough how wonderful the staff is, always ready to help and paying attention to details (it was my birthday while staying there, so I got a lovely card with a wine that morning) and I agree with other posts: the rooms are pristine, with a cleaner coming everyday.
I have not got a definite opinion on the food as we ate out most of the time, or used the lovely and cosy kitchen from our apartment.
You can walk towards Playa Honda to enjoy an amazing fresh fish in lovely restaurant in front of the beach, or walk towards Puerto del Carmen along the promenade; it is not near but the walk is enjoyable and you can make several stops to see shops and buy loads of things on your way.
Hiring bikes is also possible; the receptionist will help you with this.
All in all, highly recommended as long as you do not expect entertainment teams or music and dancing near the pool.
In terms of price, I have to say it is not the first option as we paid only for accommodation the same money as Sol Lazarote hotel -half board.
Good luck and enjoy your relaxing stay in Nautilus Bungalows!!

  • Stayed June 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank ROSE8464
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LedaGiordano, Gerente at Nautilus Lanzarote, responded to this review, 10 June 2014
Dear Guests,
Thank you for sharing your experience with all other Tripadvisor users.
The neighbouring beach Promenade is only about 100 metres distance from Nautilus Lanzarote and yes, it makes a lovely walk from Matagorda to either Puerto del Carmen or the nice town of Playa Honda if you head to the opposite side. Both Matagorda and Playa Honda enjoys a good selection of restaurants, shops and bars for all tastes.

If you were with us four year ago, next time you will find the complex changes as we have been constantly refurbishing, many improvements have been done since then. For example, now all Superior apartments are provided with air conditioning / heating unit and also every apartment have their own router for WiFi connection. And Suprise, surprise! For next year, we will have a special room for those who want to pamper themselves (or anyone) we don't want to spoil the suprise so we can say no more (stay tunned)!
Thanks once again and we will be looking forward to welcoming you back in Nautilus Lanzarote.
Leda Giordano - Nautilus Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Nautilus Lanzarote

Property: Nautilus Lanzarote
Address: Calle Gramillo 5, 35510 Puerto Del Carmen, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Puerto Del Carmen
#1 Top resorts Hotel in Puerto Del Carmen
#2 Family Hotel in Puerto Del Carmen
#2 Luxury Hotel in Puerto Del Carmen
#2 On the Beach Hotel in Puerto Del Carmen
#3 Romantic Hotel in Puerto Del Carmen
Price Range (Based on Average Rates): £
Hotel Class:4 star — Nautilus Lanzarote 4*
Number of rooms: 70
Official Description (provided by the hotel):
The resort includes single and double apartments (47 of them mobility-friendly). You will enjoy a qualified service in an exceptionally quiet environment, environmentally friendly and with original works of art present both in common areas and in every apartments. Two acclimatised swimming pools (one for small children, the other equipped with a water-powered lift for 120kg) and Breakfast and take away food are also at our clients' disposal. We also have a apartments known as "Casa del Artista", specifically adapted for the needs of artists that contribute to our varied collection of works of art. You can enjoy long walks or bike-rides in the avenue bordering the beaches, as well as all shopping and entertainment options offered by Puerto del Carmen. ... more   less 
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Also Known As:
Nautilus Bungalows Hotel Puerto Del Carmen
Nautilus Hotel Puerto Del Carmen
Nautilus Bungalows Lanzarote
Nautilus Resort Puerto Del Carmen
Nautilus Lanzarote Puerto Del Carmen

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