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“Fantastic hotel! ”

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Gloria Izaro Club Hotel
Ranked #6 of 91 Hotels in Puerto Del Carmen
Certificate of Excellence
Reviewed 23 June 2014 via mobile

Just back from a fantastic holiday at the Izaro Club.

We read the reviews before travelling and were a bit worried about the food but we didn't have any Complaints. Breakfast was great with fresh eggs and bacon every morning. Dinner varied but we could always find something yummy.

We stayed in room 605 which was ground level just by the pool, fantastic location. We enjoyed the daytime activities, Anna is fantastic and we came home with a Club T-shirt each which was a nice souvenir and we tried activities we hadn't before such as rifle shooting, Archery, Badminton. Water Polo is really good fun.

The hotel is at the top of a steep hill about 10 mins from the old town and about 20 mins to the main shops and bars of Puerto del Carmen. We found the walk quite enjoyable and there are some nice bars and restaurants in the old town. Tapas Niño is a fantastic restaurant with lovely views of the sea with really lovely food and wine.

I wouldn't definitely recommend the hotel and would love to return again.

Thank you to all the staff for a lovely holiday, fantastic team :)

Stayed: June 2014, travelled as a couple
7  Thank laurab2040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fidelizaci0n, Director General at Gloria Izaro Club Hotel, responded to this reviewResponded 8 July 2014

Dear Laurab2040,
Thank you very much for such a nice review, the traveller community here on tripadvisor will find your comments very usefull, as you describe us perfectly.
On behalf of all our team we thank you sincerely and hope to welcome you again among us.

Best regards,
The Management.

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Reviewed 21 June 2014 via mobile

In a word EXCELLENT. Just returned from 6 days beautiful days in Puerto Del Carmen staying at this hotel. It was quite simply one of the best places we have stayed in. The staff could not have been friendlier and the breakfast was to die for (we only stayed b&b). The small complex was spotlessly clean throughout our stay and they pay a lot of attention to detail and customer satisfaction is top of their list. If you are looking for an out of season for a quiet peaceful stay then look no further. Its located in the old town so no hussle and bussle like the main strip has. El Burro restaurant which was 2 min walk away was our favourite place to dine. We hired a motorbike for a couple of days (ask reception as they have details) easy to get around and you can do your own excursions. If we had to moan then it would be nice if the pool was heated, this may be an issue if going out of season.
We are already thinking of booking up again!

Stayed: June 2014, travelled as a couple
9  Thank Scott Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fidelizaci0n, Director General at Gloria Izaro Club Hotel, responded to this reviewResponded 8 July 2014

Dear Scott Q,

Thank you very much for your five star review, we always try our best to meet all customers needs, in this case as you mentioned we have succeeded. Just to mention that our pool is only heated during winter period, sorry about that. We look forward to welcome you again.

The Management,

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Reviewed 18 June 2014

We are a couple with a 2 year old boy. Recently back from The Izaro, we were not disappointed. We booked this hotel based on the reviews.
Room: on arrival we discovered a few minor faults with our 2 Bed ground level room facing the pool. It was approx 8:30pm so we went for our meal as we were Half Board, & everything was fine by the time we returned to our room.
Meals; the meals are very good & varied, our only gripe was that drinks were provided for breakfast, but not for the evening meal. We found the drinks expensive in the hotel (2:50 for a small bottle of water) so took our own down after the second night.
Hotel Staff; we found ALL off the staff extremely helpful & friendly. It was well maintained & quiet which we appreciate.
Other Points. The Hotel is a good 15-20 minute walk from the beach & main resort, & uphill for half that walk. There are a couple of large supermarkets 5 mins walk away which we found great value for money. We didnt go out at night with having a toddler but there are a few lively bars only a short walk away. Also the TV channels are all in Spanish & German but there is a button on the remote to change some of them to English. Great for Movies & bottle of wine.
Summary. We enjoyed our stay, & would certainly stay again. I prefer Costa Tequise myself, as its not as commercialised. But if Puerto Del Carmen is your thing, then you could do alot worse

Room Tip: Problem with cockroaches on ground floor. Can be very noisy also as the ceilings are paperthin, depe...
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  • Stayed: May 2014, travelled with family
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6  Thank fergo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fidelizaci0n, Director General at Gloria Izaro Club Hotel, responded to this reviewResponded 19 June 2014

Dear fergo,

First of all I would like to thank you for your 5 star review!!!
It is a great mention regarding the quality and variety of our meals, our cullinary team feel very proud of that, it is a good booster to keep working hard.
Thank you for your exact description about changing the movie language using the remote control.
We have taken good note on the rest of your remarks.

Best regards and all the best,

The Management,

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Reviewed 17 June 2014

I've just returned from a 5 day break here and I must agree it is a very pretty place, very quite very clean and staff very friendly . Food was lovely something different every day.
Beds are very comfortable also.

On the downside it can be a bit tricky if you have mobility problems, which myself (hip) and my mother (poor feet) have. The main problem is not to do with the hotel but the location as if feels like you have to a sail down to the shops as the road is VERY STEEP especially going into the old harbour location, we managed it just but had to get a taxi back up the road!
We we're unaware of this before booking as went with friends. If your energetic and fit you'll have no problems.
Plus : buses just across the road to take you anywhere you want to go:) I hired a car and went all over the Island which is beautiful and only put 10 euro in the tank :)

So not a negative on the complex as it's very clean and modern :)

Room Tip: If you have problems with steps ask for a ground floor apartment by pool
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  • Stayed: June 2014, travelled with friends
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6  Thank Caroline H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fidelizaci0n, Director General at Gloria Izaro Club Hotel, responded to this reviewResponded 19 June 2014

Dear Caroline H,
We would like to thank you for investing time in writing a such nice review regarding your stay in the Gloria Izaro Club Hotel.
Best wishes and hope to see you very soon again in Lanzarote.

The Management,

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Reviewed 16 June 2014

I went to this hotel at Christmas 2013, its unbelievable how friendly the staff are and how you can create a friendship with them. I loved the 'happy hour' ;) think that is a good little earner for the hotel. They have a great pool however was bit to cold and wasn't really heated like it says it was. The rooms are always clean, and the hotel premisses. I would recommend this hotel to anyone.

Room Tip: i slept in 513 and that was a good room, because it was out of the way in the corner and didnt reall...
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  • Stayed: December 2013, travelled with family
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5  Thank ChloeJayne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fidelizaci0n, Director General at Gloria Izaro Club Hotel, responded to this reviewResponded 19 June 2014

Dear ChloeJayne M,
Thank you very much for your nice review, we appreciate your thoughts regarding our staff and for recommending us.
On the other hand I am really sorry that the temperature of our pool did not satisfy you and the confusion about the pool heating, as our pool is heated only during the winter period.
Please do not hesitate in contacting us directly so we can inform you directly.

We look forward to welcome you again with us.

The Management,

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Reviewed 14 June 2014

Me and my family Stopped at the izaro for 2 weeks and couldnt fault the place . Nice hotel rooms , very nice stylish pool area,lovely people who worked there, excellent food but some people may struggle as its not just english egg,chips and beans. My partner is fussy but she always enjoyed her meal and so did my 18 month old son..... As for the hill it is steep but very good to burn off the excellent food and you will get used to it after a few days with a bit of luck!.. Would like to thank all the team for a brilliant time at the izaro we will be back next time we visit the island....

Stayed: June 2014, travelled with family
5  Thank Craig B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fidelizaci0n, Director General at Gloria Izaro Club Hotel, responded to this reviewResponded 17 June 2014

Dear Craig B,

Thank you very much for your time in writing a review here on tripadvisor,
We really appreciate your opinion in our food selection and we are happy to achieve your complete satisfaction during your holidays, I will make extensive your comments to all our staff who will be gratefull to know the recognition of their hard work.
Looking forward to welcome you again,
Best wishes,

The Management,

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Reviewed 6 June 2014

Stayed in Izaro last week of May. There is absolutely no negative statements to make of this hotel.
Rooms were great Rooms were cleaned everyday - clean towels everyday.
Breakfast and Evening meals were plentiful and plenty to choose from.
Not far to walk down to the Old Town - the hill is not so bad as they say - seen worse.
My wife and I walked to the main beach every day. Good exercise after the breakfasts we kept having.
What a gem of a place to stay and will be back again.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
10  Thank Kimevs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fidelizaci0n, Director General at Gloria Izaro Club Hotel, responded to this reviewResponded 9 June 2014

Dear Kimevs,

Thank you for your 5 star review and for your time in sharing your experience with the comunity.
I am happy to see we were able to take care of your needs and that your stay was enjoyable overall.
Our number one goal is to give our guests a perfect 10 experience.
We look forward to the next time!

Best regards,

The Management,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Gloria Izaro Club Hotel

Address: Calle Salinas 9, 35510 Puerto Del Carmen, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Puerto Del Carmen
Price Range: £75 - £138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gloria Izaro Club Hotel 4*
Number of rooms: 106
Official Description (provided by the hotel):
Gloria Izaro Club Hotel was renovated in 2013, the village-style apartment complex with its white-washed architecture, is situated in the south of Lanzarote in the town of Puerto Del Carmen. Gloria Izaro Club Hotel is one of our smaller owned hotels; nevertheless it has astonishing sea views, top quality buffet and plenty of facilities to suit your needs. All of your dreams are within reach as there is an efficient 24 hour taxi service at reception or you could choose to use the public bus stop which is 300 meters away. The closest beach is Playa Chica which is 800 meters away. The closest shopping centre is Biosfera which is 800 meters away. ... more   less 
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Also Known As:
Gloria Izaro Club Hotel Lanzarote/Puerto Del Carmen

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