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All reviews pool bar self catering central location stayed all inclusive air con the main strip bars and restaurants plenty of sunbeds apartment was clean all inclusive hotel walking difficulties sun loungers cleaned every day meal times towels reception entertainment
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Reviewed 26 June 2014

Lanzaplaya is in a perfect location if you want to be close to the shops, bars and beach. Beautiful large pool with endless amounts of sun loungers available. It is a short walk away from the old town or 3 euro in a taxi. Clean rooms with regular towel changes. Reception staff are always willing to help with any enquirers we had. Definitely recommend a stay at Lanzaplaya.

Room tip: Request pool view room on booking.
Date of stay: June 2014
  • Trip type: Travelled with friends
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Thank LHenny
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Relaxia L, Director Comercial at Relaxia Lanzaplaya, responded to this reviewResponded 14 July 2014

Dear Family;

We would like to thank you very much for your time, Yours words and opinions are of great help to our daily activities.
We are really glad that you spend nice stay and relaxing time in our complex and destination.
We wish you a happy summer,

Thanks once again for your opinion,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2014

For 3 adults this hotel cost us £267 for a weeks stay, what a bargain! It is right near the beach bars and restaurants. The rooms were cleaned regularly. The pool area was clean and the pool bar offers snacks. We went self catering the only think is no oven just hob and microwave. Can be a little noisy at night due to location. But overall would definitely recommend.

Room tip: block 7 offers pool and sea views but a little noisy as we were on end right near the bars. Maybe quieter the other end.
Date of stay: June 2014
  • Trip type: Travelled with friends
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1  Thank Louise D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 13 June 2014

Arrived at 5pm after a short taxi ride (14 euro) which suited us better than transfer bus. No hassle checking in and within five minutes dropped bags and out, headed to the front past bottles bar and turned right towards old town and were sat in last couple of hours of sun whilst deciding where to eat later that night, not much down this way in my opinion other than route 66 and american Indian bar. Spent first night out on this side of strip and loved the place straight away. Next day straight out front door to bottom of street and to hyper dino supermarket which had everything we needed for self catering. Then a long walk along the front and down to marina with a few stops on the way, ended up coming out near flora apartments and headed down the hill to purple turtle for breakfast. Didn't see too much we liked at this end so headed back and got towels to go to the beach nearest our apartments. Decided to go left side of strip and found many more great bars and restaurants which were better priced In our opinion. Spinnakers bar was great place for last hour or two of sunshine and has a dino supermarket for any essentials I.e San Miguel. Overall found relaxia lanzaplaya great for a relaxing short break.

Room tip: Block 7 gives pool and sea views
Date of stay: June 2014
  • Trip type: Travelled as a couple
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4  Thank jimbotravelHull
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 2 June 2014

We booked all inclusive, great breakfast and lunch, dinner not so good, lot of fish not much meat
Food often not hot enough. Great bar at the pools with great choice of free drinks.
Wifi was free and worked average. Bed were very hard and only one pillow which was abit big and hard. For late check out the offered a free room with shower , soap ,towels. This worked fine.

Overaal good value for your money , we had an excellent 10 days holiday.

Room tip: If you do not want to climb the stairs ask for a poolside room
Date of stay: May 2014
  • Trip type: Travelled as a couple
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2  Thank wboon
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 31 May 2014

We went to the Relaxia on the 8th May for a two week holiday. After requesting a low floor as my husband has a disability we were given an apartment which had 62 steps to get there. No lift, only from reception to pool level. We were given the option of three more but all had to many steps. Next day Martin in reception gave us a ground floor apartment. The complex is not suitable for people with mobility problems, which it does not state in the Jet 2 brochure.
We went all inclusive, and did not expect to be asked to pay for snacks and local cocktails.
The food in the restaurant was very poor and always the same, we had to eat out on several occasions. Franco from the restaurant and bar was very polite and friendly, but the rest of the staff were very bad mannered.
The apartments were not cleaned daily. Towels every 3 days and if you want them changing in between you were charged 3 euros per person. Sheets changed once a week and the floors were never mopped at all in the whole two weeks.
The place was being run on a shoe-string not enough staff anywhere except the reception.
We were sitting at the bar one evening talking and drinking when the night watchman appeared at 11pm. He never spoke but went behind the bar and turned the music and lights off , which we thought was very bad mannered.
We have been going all inclusive for several years and never experienced anything like this before.
We will not be going back to this complex again and would not recommend it. It is only suitable for self catering.

Room tip: Poolside or pool view, others you have no view.
Date of stay: May 2014
  • Trip type: Travelled as a couple
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3  Thank Mary A
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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