The location of the hotel itself was excellent; just 10 minutes from the airport and directly opposite a fantastic beach. It's positioned just along from the main strip of Puerto Del Carmen (a 10-15 walk away). This is great if you want to be away from the crowds but close enough to head out to explore.
The staff on reception were extremely helpful and when I had a problem with a broken lock on my door they fixed it straight sway.
The pool area was large and there were plenty of palm trees to soften the overall look as well as provide some privacy & shade. The animation team worked hard and were friendly but not 'in your face' to encourage guests to take part in activities.
My room was a decent size for one person, although slightly small if two were sharing for a week. It appeared to have been recently refurbished with modern furniture, flat screen TV and modern paintings on the wall. The bathroom was clean and well maintained, although I would have expected to see a bidet for a 4 star hotel.
The food was great with a decent selection every day. However, the restaurant seemed under staffed for every sitting. I would have expected the maitre d to show all guests to their table but he seemed to be clearing tables as well! This led to there occasionally being a queue of people waiting to be shown to their table. This was a shame as it made the area feel a little unorganised. It by no means ruined the experience but for a 4 star hotel I would expect this to be much more efficient.
Another small niggle was that it was disappointing that tea/coffee was from a self-service
machine, rather than served to your table.
The area was unstaffed, which is fine. However, there seemed to be no daily check of the area by the hotel staff hence most of the machines were broken!
A good hotel, but it just falls short of being 4 star for me, particularly in comparison with the Hipotel's Natura Palace hotel (Playa Blanca, Lanzarote). If you have kids and need a quick get-away this is the place for you. If you're more interested in a quieter adults only holiday where the focus is more on service then head for the Natura Palace.
- Official Description (provided by the hotel):
- The 4 star Hipotels La Geria Hotel is located in b>Puerto del Carmen, Lanzarote, and has 242 comfortable and spacious rooms distributed in four floors. It is ideal for your family holidays in Lanzarote. ... more less
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- Also Known As:
- La Geria Hotel
- Hipotels La Geria Lanzarote/Puerto Del Carmen