Have been a regular visited to La Geria since 1999 and visited twice a year for the last 10 years so you get to notice the changes some for the better others not so.
As usual you can't fault the staff who go out of their way to be helpful, the accommodation is good and well maintained. The food has always been good and since our last visit in October 2013 we noticed a marked improvement to range and quality of items. The head chef was often in the restaurant and was happy to receive comments.
As a regular visitor the downsides we noticed was the introduction of two sittings for dinner at 1830 and 2000. You were obliged on your first evening to go to the 2000 sitting and then they would sort out a table for the earlier sitting if you required. This was all a bit of a pain and was obviously a result of the hotel being at capacity and not able to cope with single sittings. I object to being told what time I can eat, the last thing you want after a early start and and a long flight is to be told you can't eat till 2000.On a few occasions there was complete confusion when tables were double booked although to be fair to the staff they were doing the best with a difficult system.
On many occasions when we visit there are 3 of us so we have always booked a suite room which gives that bit more space but prior to our visit in March I was checking availability for the suites for September 2014 and found none available either on the hotel website or any of the UK travel companies. It appears that the rooms have been sold to a agent for their exclusive sale and are not available for other clients. This a real nuisance when you have been used to the extra space the suites gave.
I can understand the new management wanting to maximise profits and occupancy rates but they may find a long term downside to this.
Although I've mentioned a few downsides this is still a very nice hotel with good staff, clean accommodation and good food.
- Official Description (provided by the hotel):
- The 4 star Hipotels La Geria Hotel is located in b>Puerto del Carmen, Lanzarote, and has 242 comfortable and spacious rooms distributed in four floors. It is ideal for your family holidays in Lanzarote. ... more less
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- Also Known As:
- La Geria Hotel
- Hipotels La Geria Lanzarote/Puerto Del Carmen