On arrival the reception was modern and nice, nothing overly impressive but fine. When we got to the rooms we were disappointed. We had two rooms next door to each other in the part of the hotel closest to the swim up pool over the bridge from the reception. The rooms were clean and comfy although beds were rock hard we all slept fine and it was quiet. The fabrics and general decor in the room were dated and the TV was a big old one. We had to complain our fridge didn't work and a socket was damaged the repairs were done immediately. The bathroom was nice and spacious but it was a shower over bath and this was enclosed so very dark.
The rest of the hotel was nice and the grounds attractive but it was very large and difficult to navigate. The riu kids club seemed more of a variety of activities through the day in various places rather than a proper club such as that i have used before within a safe separate space. There were a few good adults activities too but children couldn't join in with these- nothing for the whole family, but we did play tennis and table tennis which you booked and just paid a deposit for. The night time entertainment also wasn't great it was mainly singing and short kids disco as expected, the flamenco dancers were good and the african show was very entertaining, but overall it wasnt particularly entertaining and we were in bed by 10 most nights, the kids spent a lot of time swimming playing pool and air hockey (1E) which they were happy with .
Buffet restaurant was quite good big selection but very samey through the week, the a la carte restaurants are also all buffets not waiter service and there isn't any music or anything that really makes them special. Also there is only 2 sittings 6.30 and 8.30 so it felt quite empty and not like a proper restaurant, the food was nice in all 3. Cocktail bar was great and a good selection of alcoholic and non alcoholic cocktails, no magaritas or schnapps though. The wine was all fairly nice and prosecco a lovely touch..
The general area was quite nice with a few shops, bars and restaurants an easy walk either direction from the hotel, we took the water taxi to marina and visited the old town and also went to Playa Blanca on the bus to the market and up the volcano. Playa Blanca was gorgeous, white sand beaches and rock pools I would recommend staying there or visiting for the whole day.
We went to the night club one night which stated over 18's had left the kids with grandma and when we got there was a lot of kids and parents all doing the macarena, was only a small room with bar and DJ, didnt stay as felt it would have been more fun if we too had taken the kids.
Had a slip at the top step of the ladder into the pool which caused and complained about this as the grips on step were missing, not rectified during our stay. The Thomson reps were nice but seems they cannot solve any issues as they just kept referring everything to the riu manager who was not bothered.
I have been to several other 4 star all inclusives including some holiday villages and I didn't feel this compared at all. It was just all OK, nothing really stood out as special except the sun loungers and all outside seating were all very comfy and the staff were attentive.
- Official Description (provided by the hotel):
- * Located 30 m from Playa de los Pocillos beach * Two 2-story main buildings and 1 or 2-story annexes * 2 km from Puerto del Carmen * 400 m from various shops * 8 km from the airport * 300 m from a bus stop * Credit cards accepted: MasterCard, Amex, Visa, Diners ... more less
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- Also Known As:
- Clubhotel Riu Paraiso Lanzarote Hotel
- Riu Paraiso Lanzarote
- ClubHotel Riu Paraiso Lanzarote Resort Puerto Del Carmen