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“Stayed self catering”

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Apartamentos THe Morromar
Ranked #38 of 91 Hotels in Puerto Del Carmen
Reviewed 17 November 2011

Just returned from a lovely ten days stay at sol morromar. Was very happy with the apartment kept clean daily with fresh towels.
Pool area pretty and also kept clean.
Morromar was about a 5 minute easy walk down to beach in matorgorda, less lively then puerto del carmen which is a good 40 min walk away but quick on a bus or cheap in a taxi, actually enjoyed are walk along the promenade most days. Matorgarda itself had a few lively bars and nice restaurants just what you need for a holiday :0)
Overall I was very impressed and glad we stayed here, don't think I would of
Iiked all inclusive (save that till I have a family) as you are restricted to the hotel and the entertainment there was pretty bad!

Room Tip: Sea view rooms were great!
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  • Stayed: November 2011, travelled as a couple
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4  Thank Charley D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 14 November 2011

We booked this as a last minute holiday having never been to Lanzarote before, we went s/c and can honestly say we had a lovely room with views to the sea it was one of the best holiday I have been on. The whole complex was kept clean and spotless, the staff were very helpful and nothing seemed too much trouble for them. Definatley going back again next year.

  • Stayed: November 2011, travelled as a couple
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5  Thank nannym_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2011

Firstly the only thing I have to complain about it there's no air conditoning. We stayed ( me and boyfriend) in the hottest week recorded in september, we had 36oc in mornings and the room did get stuffy. But other then that, the food is different .... It's bound to be as your in a complete different country. I'm a fussy eater but I found something to eat every day. If your inclusive you can help yourself to soft drinks. If your Hungary during the day there is a snack bar that has hotdogs and other things like toasties. Are room was cleaned everyday apart from Sunday we had clean towls. There is 2 pools ones alot more quiet. If you got bored in the evenings then you could walk down to the main part along matagorda you could walk along the sea front to playa blanca. Lots of pubs. We got a taxi to pourta del carmen it was only €5! The night life is good. People complaining about staying here is redicilous! The apartment was speacious. We had young northerners next to us and wish they didn't decided to have partys at 1am -4am ... Not good if you have to be on a flight for 7am the next day! So thanks for that. We didn't stay for much entertainment but we watched the drag queen and reptile show and they were good. We said we would love to return to this apartments and everyone who complains is to fussy! The rooms was clean the pools are clean you have a choice of English food or Spanish. Quit moaning about petty things! I loved staying here and would deffiantly return. Our cleaner was nice, she was willing to speak and asked us if it was ok for her to clean the room. We saw one black cat but wasn't in the resturant room. The resturant room is fine there is no table cloths .... There's mats and they take them off to clean the tables alot more highgenic. Would deffiantly return don't let people put you off I'm a clean freak and fussy eater and I was happy!

  • Stayed: September 2011
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8  Thank Sunfreak2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2011

Having read the reviews on here we went with a very open mind, particularly about the food. We pretty much got what we expected.

The complex itself is quite pretty. Well kept gardens and nice pools. If you get a sea view room, the view is beautiful!

The apartments are basic as expected. We found the beds ok and slept pretty well and weren't too hot. They probably could have been cleaner. Our bathroom didn't have a window so was a little smelly. We had a very large balcony that was great for when my baby was napping.

The food was really disappointing. Don't listen to those that say if you're not adventurous and only like burger and chips then this isn't for you. That isn't the case. We love our food and trying different things but this is like eating Smart Price everyday! Yes, there was choice each day but it was so bland, luke warm, stale bread etc. The salads and fruit looked great and fresh but the rest was so disappointing. Beer is watered down. Wine is ok. I just drank cava all week as at least it was from a bottle! Cocktails are pre-mixed and served on tap! We ended up eating out more than expected. The restaurants in Peurto del Carmen are very competitive price wise. We had some great meals out.

The staff were great, the cleaners worked very hard and were lovely. Yes there are cats but we never saw them on tables.

The apartments are actually in Matagorda just a couple of km from Peurto del Carmen. We loved it here. It was quiet and beautiful. We walked along the promenade everyday. Apparently it's 14km long. One night we walked into Peurto del carmen, it took an hour. Alternatively take a taxi, it was 3.5euros in the day and about 5 at night.

We went for ten days but it was a little too long with a child. A week would have been fine.

I would recommend staying here for a cheap holiday, but don't go all inclusive. Saying that, it was only an extra £200 for us to go AI so maybe it was worth it in a way.

Personally, we wouldn't return. But it was cheap and you do get what you pay for!

  • Stayed: October 2011, travelled with family
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2  Thank LindsEth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2011

We visited the Morromar Apartmentos last week. Our accommodation was OK. It was clean enough but the bathroom had no window or fan/ventilation so it permanently stunk of damp. The towels were changed regularly. No towels were provided for use around the pool and we were not allowed to use their towels.
The entertainment was absolutely awful. One night was a 15 minute show with some owls after which they wanted to take photos of you with the owls and charge you for the pleasure! Another night was repties. Another night was 20 minutes of bingo. Another night was a 30 minute dance show and the other night was a drag queen. None of the entertainment lasted longer than 30 minutes and that was it for the evening.
The bar was only open until 11 pm and it was located in the corner of this huge hall, half of which was the dining room and the other half was the entertainment area. Underneath the stairs, which are in the middle is a fountain which absolutely stinks.
Onto the food - AWFUL. The hot food was always cold. There was a microwave which, if you wanted hot food, you had to heat it up in there. There was an awful lot of fat lumps in with the meat each day. The main salad dish usually looked like the lunchtime salad all mixed in together with a bit of sauce to cover the fact that it was being reused. THe coffee was out of a machine. The machine was broken so you had to near enough punch the machine to get the coffee out. It was not drinkable and it was luke warm. The juice was out of a machine and it was made using local water so if you drank it you were likely to get diarrohea.
The dining area had loads of cats wandering around, up on the tables and in and out. When people complained they made out they could not catch the cats but guests were regularly stroking them outside. Also they were seen unlocking the doors to the restaurant in the morning and releasing the cats from the restaurant. I think they cats were to keep the mice at bay and that is why they were not getting rid of them.
The staff in the restaurant were mostly friendly but there was one really miserable one. THe reception staff were friendly enough.
Would we go back - NEVER.

  • Stayed: October 2011, travelled with family
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1  Thank jobrowne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2011

My husband and I stayed here for 1 week from 17th Oct. The apartment was very clean and spacious. It was cleaned regularly and towels changed. The staff were very friendly and helpful in all areas of the complex, and although we didn't take part the girls running the day time activities worked very hard. We thought the food was fine, I think it depends how much you paid for your overall holiday as to whether you are happy with the quality of the food, afterall it is only 3* and we got a good deal. The food was always hot, plenty of choice at breakfast, lunch and dinner - always meat, fish, vegetables, different types of potatoes (but always chips as well), pasta, rice. Desserts could be a bit more exciting. Again, the bar,restaurant and entertainment areas were basic but nothing to complain about. Overall we had a lovely relaxing week and would return.

  • Stayed: October 2011, travelled as a couple
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3  Thank bettieCheltenham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2011

We arrived at the Morromar Apartments on 15th October for 1 week. We were holidaying with friends who would be arriving later in the day. On arrival we asked if we were near their apartment and reception arranged for us to have apartments next to each other. The pool areas are clean and well presented with lots of sunbeds although there could have been more parasols. The outside areas were very clean and tidy.

The apartments are basic and a little tired. Although there is no aircon, we did sleep well although the apartment was stuffy at times. There was plenty of hot water and the towels were changed 4 times in 7 days. Apartment towels are not allowed to be taken to the pool and as there are no towels available at the pools, you will need to take your own from home. The TV is 3 euros per day and wifi is also available for a charge.

We booked through easyjet, £1,300 for 7 days all inclusive (for 2 adults). We were very disappointed with the food and ended up eating out quite a bit. Everyone that we spoke to was complaining about the choice and quality. For dinner there was always a pasta dish, fish dish and 2 meat dishes. One of the meats was generally veal and on one night chicken nuggets were offered as a meat dish. Dessert was a choice of small plastic tubs of ice cream, a blancmange and 1 other as well as fruit. One night there were over ripe bananas and the next night they were available covered in chocolate blancmange.

There are a number of cats that hang around the door to the main hall/eating area. On several occaisions they were walking around the tables while we were eating and on a couple of occaisions we saw them sitting on the tables which had been laid. To be fair the staff are aware of the problem which is not helped by guests feeding them. There are no table cloths on the tables and the eating area felt more like a canteen than a restaurant.

Drinks from the bar are served in paper cups although they will put them in a glass if you ask for one. The stage area, foood area and bar are all in one large open room and therefore this can be quite loud at night from 9pm once the entertainment starts.

We found the staff to be generally pleasant and helpful but there was a feeling amoungst the guests that the place was understaffed. The animation team worked hard to keep everyone entertained and were very enthusiastic, reception was helpful and the poolside barmaid was pleasant.

We have been on several all inclusive holidays before and have always enjoyed ourselves but this time the food has been a big disappointment, I would even say it was bland.

  • Stayed: October 2011, travelled as a couple
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1  Thank Mib1800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Apartamentos THe Morromar

Address: Calle Mato, 13 | Urbanizacion Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain (Formerly Sol Morromar Apartamentos)
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#17 On the Beach Hotel in Puerto Del Carmen
#22 Family Hotel in Puerto Del Carmen
Price Range: £71 - £132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Apartamentos THe Morromar 3*
Number of rooms: 221
Official Description (provided by the hotel):
Relax vacations in dreamy surroundings. Apartamentos THe Morromar is a modern three-star-complex offering you an incredible experience in the island of the volcanoes, Lanzarote. Apartamentos THe Morromar is located a few kilometers from the capital, Arrecife, and just five minutes walking from the Playa de Matagorda, a familiar beach of golden sand to go for a pleasant stroll. Lanzarote is also the ideal place for the practice of water sports thanks to its optimum climatological conditions. The complex, inspired in its design by the typical architecture of Lanzarote, features a total of 221 spacious and luminous apartments distributed over independent buildings. Furthermore, it disposes of two pools, a restaurant-buffet, a pool-bar, a lobby-bar, several multifunctional sport courts and a gym. Apartamentos THe Morromar offers entertainment, sports, leisure and relaxation activities for all family members to enjoy an incredible experience in unique surroundings. Dear guests, we are working on the optimization of our facilities to make your stay more comfortable. Herewith, we inform you that our secondary pool will be closed due to refurbishment works. The expected closing dates will from 17.04.17 till 30.06.17. We put at the disposal of all our clients the main pool, which includes the children´s pool. We apologize for the inconveniences. Apartamentos THe Morromar ... more   less 
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Also Known As:
Sol Morromar Apartamentos Hotel Puerto Del Carmen
Sol Melia Matagorda
Sol Morromar Lanzarote
Sol Morromar Apartamentos Matagorda
Apartamentos THe Morromar Lanzarote/Puerto Del Carmen

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