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Apartamentos THe Morromar
Ranked #38 of 91 Hotels in Puerto Del Carmen
Reviewed 13 May 2014

Just come back from a week stay at the Morromar 5th-12th may. On arrival was greeted by the very friendly helpful receptionist who gave us a map to our room. Got to room 344 was very
big one bedroomed apartment had a toaster, kettle, fridge and lots of cutlery and we were all inclusive. After a quick look round we dumped our cases n made our way to the restaurant where we had a good choice of meals and again greeted by a very friendly waiter who showed us round. Only the very very fussy eater can knock the food we ate well every night. I have nothing but praise for this hotel and all staff only thing that dose let it down is lack of entertainment on a night a needs a few more professional shows

  • Stayed: May 2014
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2  Thank shaz270772
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schrave, Director General at Apartamentos THe Morromar, responded to this reviewResponded 14 May 2014

Dear Guests,

Thank you for publishing your comments about your recent stay with us!
It is a pleasure for me and my team to know we maked of your stay a pleasant holiday!
Thank you for your comments and hope to welcome you back,
Kind Regards.
The Management

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1,117 - 1,123 of 2,593 reviews

Reviewed 12 May 2014

We went to Morromar in March last year for our first holiday with our then 3 month old.
We had a great week, spacious, clean apartments. We always found something to eat and the drinks were fine too. Plenty of sunbeds around the pool so we just followed the sun.
The entertainment staff were friendly and understood that as a new mum I just wanted to relax, while the hubby enjoyed the various sports on offer.
Location great, quick transfer from the airport but no bother from the planes.
I am coming out there on Saturday minus the hubby but with my mum, sister and 16 month old. Can't wait, just hope the forecast for rain proves wrong! See you soon!

  • Stayed: June 2013, travelled with family
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Thank polkadotty83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schrave, Director General at Apartamentos THe Morromar, responded to this reviewResponded 14 May 2014

Dear Family,

Thank you for your communication through Trip Advisor!
We are very much looking forward to welcome you back!
Do not hesitate to contact us with any query and upon arrival let us know anything you may need!
The weather is amazing...!
Wishing you a pleasant flight!
Best Regards,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2014

We recently returned from a 2 week stay in the Morromar. We found the apartment (ground floor apartment) clean, had everything we wanted, pool view, excellent value for money. Plenty of sun beds available. Mind you, they were the white plastic ones, no mattress on most. People did not reserve them and walk away for hours. Very refreshing! There was activities organised a few times a day which were well varied. Music played during the day was very current - didn't listen to my ipod at all!

Location is great. Approx 5 mins walk downhill to the beach and Matagorda centre. Taxi's available outside the door all the time. Bus stop near by too for the local bus.

We didn't eat there, so cannot comment on the food. Very well stocked supermarket on site. Open early til late.

Wonderful views of Matagorda and PDC from the Naturist Solarium.

Overall a wonderful relaxing holiday and would certainly recommend and return ourselves.

Room Tip: We found the ground floor apartments were better for shade. The upstairs apartments had no shade wh...
  • Stayed: May 2014, travelled as a couple
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2  Thank Westpassage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schrave, Director General at Apartamentos THe Morromar, responded to this reviewResponded 14 May 2014

Dear Guests,

Thank you for publishing your impressions about your recent stay!
We are really glad to read you fully enjoyed your holidays.
Thank you for your kind words.
We remain at your disposal,
Kind Regards.
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2014 via mobile

Spent a week at this hotel and the staff were fantastic, especially on reception and even helped me cut off my padlock on case as locked keys inside (blond moment!!) and cleaner was very friendly with my son, as was the restaurant staff, only minor complaint that woman working in pool bar was a little off and our table was cleared a couple of times at dinner whilst we were getting food so found our drinks gone and had to get more, food was Ok but could have done with a little more selection, one day was all fish which we are not keen on but it was fish soup, fish, fish and more fish!! . Generally very clean and pool.looked well maintained, we didn't experience activities as went out most evenings so cannot comment, very quiet and tranquil part of the resort. Short walk from beach and shops and was a great time away, we love cats and the cat cafe was amusing!!! Generally a fab stay just a couple of chavs spoiled it for example changing their babies nappy in the restaurant at breakfast when there is areas nearby to do it away from food and eating areas - why do they do it!!! But well done to the morromar and definitely recommend for people who want a quiet relaxing time.

Stayed: May 2014, travelled with family
Thank Kids C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schrave, Director General at Apartamentos THe Morromar, responded to this reviewResponded 14 May 2014

Dear Guests,

Thank you very much for taking your time to publish your impressions about your recent stay in THe Morromar!
We are really glad after reading your review.
Thank you for your kind words and we will take in consideration all your comments to keep on improving.
Looking forward to welcome you back in a near future,
Kind Regards.
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2014 via mobile

Just come back from a week away, the week which was very windy and couldn't sleep due to the noise coming through the double glazing windows, rooms were very basic which was fine as we didn't stay in them only to shower and sleep!! Food was good bit repetitive but to be expected with all inclusive, entertainment was average the animation team were okay we're good with kids and danced a lot, drag show was the best night (ignore previous review) hotel really isn't for young people mainly for families and older couples, cats weren't an issue saw them a few times but not a nuisance! Reception staff were excellent very attentive and more than happy to help, free wifi in reception even tho I paid for internet for the week, which I recommend didn't really work while trying to watch a film in bed but hey ho,
Supermarket in the hotel was so expensive it's worth the 5 min walk to the shops to get cheaper prices!
Drinks were good drank mojitos all holiday I recommend them, however I don't recommend swimming in the pool, it was freezing!! The sea was warmer and to the lady who commented on the 'fat people' in the hotel, sorry I didn't see any supermodels by the pool! But we will be returning next year

  • Stayed: May 2014
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1  Thank Alexandmia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schrave, Director General at Apartamentos THe Morromar, responded to this reviewResponded 14 May 2014

Dear Guest,

Thank you for publishing your impressions about your recent stay in THe Morromar.
Your comments will be very useful for future guests!
We are glad to know you enjoyed your holidays and we are looking forward to welcome you back next year.
Wishing you the best,
Kind Regards.
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2014

Stayed here 2 weeks all-inclusive at Easter 2014 & had most relaxing & enjoyable holiday ever. We're a family with kids from 18-11 & all enjoyed the organized games, (thanks Olivia & team!) & also loved playing with the many cats on site. Food was well-cooked & plentiful with choices at all meals & only someone wanting meat & 3 veg could be disappointed. None of us went hungry! I'd love to come here again.

  • Stayed: April 2014
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3  Thank ritapritchard64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schrave, Director General at Apartamentos THe Morromar, responded to this reviewResponded 9 May 2014

Dear Guest,

Thank you for taking your time to publish your impressions about your recent stay in THe Morromar.
We are glad to read your review and to know you had an enjoyable time among us.
We do hope to welcome you back in a near future.
Best Regards,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2014

We booked this as a cheap, all inclusive deal as we fancied a week away in the sun. We knew it was a 3 star so were fairly happy with our stay overall, but there are very strong cons too.

ACCOMODATION:
Pros: Good size, clean and functional, no problems with the shower or bath etc. Lovely big balcony and a sea view.
Cons: Very basic - a little too basic perhaps! We arrived to find two single beds with a bedside table between them so had to move the beds together upon arrival. Even with a big hint like that, the beds were not made up into a double, we still had single duvets put on each. No tea or coffee available in the room, we had to buy our own from the local supermarket which I thought by most hotel standards this was a bit poor.

ENTERTAINMENT:
Pros: There was a magician evening which was very impressive and entertaining.
Cons: We are by no means 'entertainment snobs' but apart from the magician we found the entertainment provided absolutely appalling. One night, the entertainment team were trying to get people up to dance - anyone who got up was given a raffle ticket to win a bottle of wine at the end of the evening. Considering its an all inclusive hotel and you can drink as much wine as you want anyway, we thought this was a pretty shabby idea. There was another night where the 'entertainer' was a man running around the stage with a propeller and a flying hat on, pulling strange faces at the audience and popping balloons. Great entertainment for under 5s. Considering children already have the mini club and mini disco available, I think it would be fairer to have some more adult entertainment available in the late evenings. The entertainment team consisting of 3 girls are unbearably dull and lack any sort of enthusiasm. We ended up going out one night to avoid the entertainment and found a karaoke bar and had a great fun filled night in there, which we really needed, enhanced by the fact that it went on later than 11pm, something this hotel seem to find beyond them. There was also a drag act on our last night which was awful, between every number there were 2-3 minutes costume change time and that was the best part of the show becaue when he was on stage he didnt really seem to do anything apart from prance around the stage like a tart on speed. The entertainment here really let down the hotel for us. I understand they need to take all guests into consideration but I feel as though they focused mainly on families with small children, and not on the many couples and groups of adult friends that were residing at the hotel.

POOL AREA:
Pros: Plenty of sun beds, very well laid out and pool bar nearby up top.
Cons: The water was absolutely freezing, only the brave dare go in! Then again, theres no risk of the fat people being harpooned in as the water was too cold even with all the protective blubber.

BAR SERVICE:
Pros: Quality and selection of drinks ok.
Cons: Very long queues in the evening waiting to be served, including the blubbers waiting for their last slice of pizza.

BUFFET:
Pros: Good quality food.
Cons: Limited selection, got a bit repetitive after a few days. Puddings leave a lot to be desired, lots of very sickly sweet food, suitable for great big fat people (there are a lot here, note to the over size 14s - the two piece is not for you)

Overall, the majority of staff are friendly and helpful and work hard. It is not a place we would return to though, If it hadn't have been for lots of sunshine we might have topped ourselves.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank RachVictoria1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schrave, Director General at Apartamentos THe Morromar, responded to this reviewResponded 9 May 2014

Dear Guests,

Thank you very much for publishing your impressions about your recent stay in THe Morromar.
We are glad to know you enjoyed your stay and we have taken note of your comments in order to asses them and take the oportune measures to improve the different aspects.
We do hope you give us the oppportunity to welcome you back in a near future and to surprise you with the improvements.
We remain at your disposal,
Kind Regards.
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Apartamentos THe Morromar

Address: Calle Mato, 13 | Urbanizacion Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain (Formerly Sol Morromar Apartamentos)
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#17 On the Beach Hotel in Puerto Del Carmen
#24 Family Hotel in Puerto Del Carmen
Price Range: £64 - £116 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Apartamentos THe Morromar 3*
Number of rooms: 221
Official Description (provided by the hotel):
Relax vacations in dreamy surroundings. Apartamentos THe Morromar is a modern three-star-complex offering you an incredible experience in the island of the volcanoes, Lanzarote. Apartamentos THe Morromar is located a few kilometers from the capital, Arrecife, and just five minutes walking from the Playa de Matagorda, a familiar beach of golden sand to go for a pleasant stroll. Lanzarote is also the ideal place for the practice of water sports thanks to its optimum climatological conditions. The complex, inspired in its design by the typical architecture of Lanzarote, features a total of 221 spacious and luminous apartments distributed over independent buildings. Furthermore, it disposes of two pools, a restaurant-buffet, a pool-bar, a lobby-bar, several multifunctional sport courts and a gym. Apartamentos THe Morromar offers entertainment, sports, leisure and relaxation activities for all family members to enjoy an incredible experience in unique surroundings. Dear guests, we are working on the optimization of our facilities to make your stay more comfortable. Herewith, we inform you that our secondary pool will be closed due to refurbishment works. The expected closing dates will from 17.04.17 till 30.06.17. We put at the disposal of all our clients the main pool, which includes the children´s pool. We apologize for the inconveniences. Apartamentos THe Morromar ... more   less 
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Also Known As:
Sol Morromar Apartamentos Hotel Puerto Del Carmen
Sol Melia Matagorda
Sol Morromar Lanzarote
Sol Morromar Apartamentos Matagorda
Apartamentos THe Morromar Lanzarote/Puerto Del Carmen

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