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Apartamentos THe Morromar
Ranked #38 of 91 Hotels in Puerto Del Carmen
Reviewed 25 May 2014

stayed in rm 802 it was quite and met our needs check in was quick an easy found our way about complex which was well kept and clean pools were good loungers not food was very good with exellent choice no complaints all staff very helpful in all areas drinks were served quickly and good choice only downside is entertainment we were thinking of bringing family here but they need more for kids at night plus an adult only area between 1900 hrs onwards would be a good improvement overall great location and good holiday left 22 may

Room Tip: top floor 4 sun ground 4 shade
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  • Stayed: May 2014, travelled as a couple
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1  Thank iain m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schrave, Director General at Apartamentos THe Morromar, responded to this reviewResponded 27 May 2014

Dear Guest,

Thank you very much for taking your time to publish your impressions about your recent stay in THe Morromar.
We are very glad to read your review. Thank you very much for your kind words.
We are looking forward to welcome you back very soon.
Kind Regards,
The Management

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1,153 - 1,159 of 2,672 reviews

Reviewed 24 May 2014

We arrived at the Morromar not expecting too much after reading the other reviews but we were pleasantly suprised. The apartments had all that was needed for self catering, even though we were all inclusive. It was clean but they could do with a facelift. The rooms were made up every day except wed and sunday i think fresh towels and beds made. The bar area upstairs by the pool was good and efficient. The area downstairs was a little small and i can imagine that there would be problems in the peak season with everyone wanting a table. The evening entertainment wasn't great but it was ok the ladies who do the entertainment were happy and smiley but there wasn't much variation on their entertainment. my son went to the kids club one day for pirate day but all he said he did was colour in a picture of a pirate (maybe making pirate eyepatches would be an idea). The all inclusive food was ok a little bit samey especially in the evening. my son only had fishfingers one night and other than that he ate bread, cheese, pasta and chips with fruit. A kids area with nuggets or fishfingers wouldn't be too much trouble would it??. Overall an ok place to stay a small walk to the shopping centre with bars and restaurant and the beach. I would return to Lanzarote as I like the island but maybe no to the Morromar.

  • Stayed: May 2014, travelled with family
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1  Thank vmasters1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schrave, Director General at Apartamentos THe Morromar, responded to this reviewResponded 27 May 2014

Dear Guest,

First of all we would like to thank you for taking your time to publish your impressions about your recent stay in THe Morromar.
We are glad to know that we met your expectations!
We will take in good consideration all your feedbacks in order to improve our service.
We do hope you give us the opportunity to welcome you back,
Kind Regards.
The Management

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Reviewed 22 May 2014

got back today(22nd may) What a lovely place. reception staff so friendly and helpful. Bar staff and waiters always smiling, olivia, reka and emilie were so bubbly and great fun. Where do they get their energy !! Rooms were clean, fresh towels maids in 5 days a week. stayed in room 814 which had seaview and sun till early evening.which was a bonus. I thought the food was great. something for everyone. you will always get moaners! by the second week drinks were limited to 2 per person. thats only because you get the ones who are greedy and take the p***s ! fab holiday

Room Tip: 813 and 814 sun all day
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  • Stayed: May 2014, travelled with friends
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5  Thank Tyler D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schrave, Director General at Apartamentos THe Morromar, responded to this reviewResponded 27 May 2014

Dear Guest,

Thank you very much for taking your time to publish your impressions about your recent stay in THe Morromar.
We are very glad to read you fully enjoyed your stay.
Thank you for your comments regarding our animation team!
Hoping to welcome you back very soon,
Kind Regards.
The Management

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Reviewed 19 May 2014 via mobile

My boyfriend and I had our first holiday here, (4th-13th of may) on arrival we had a couple of problem's but they were due to teletext holidays, my boyfriend paid an extra 80 pounds for a bigger apartment based on the top floor with possible sea view. When we mentioned this, the receptionist informed us all the apartments were the same and we had to pay them directly for a top floor room with sea view for a very reasonable 5 euros extra a night. Due to already paying the extra 80 pounds we declined and said we'd take matters further via teletext when home, much to our surprise the receptionist, Carlos, manage to arrange our top floor sea view room. We was very happy, so thank you Carlos for giving us a great start. Our room was spacious, top floor with a sea view. We had a lush pool on our doorstep, was mins walk away from restaurant, reception and supermarket. It was about a 5 min walk down to the sea also. The hotel itself was nice and quiet, wasn't loud drunk people walking around and wasn't disturbed early morning. The cleaners came round regularly.
We was all inclusive and after a week was starting to get bored so wouldn't suggest more than a week on all Inc, there was plenty of different dishes and yummy deserts. Also a nice selection of fruit.
If you're looking for nights out there are a few bars local (by the sea front) outside the complex or its five euros into town with more night life.
Personally both my boyfriend and I loved the hotel and the staff. It's a beautiful with well maintained gardens. It's ideal for all different ages.
Whe we had to check out we was able to put our luggage in a room next to reception, they kept our valuables behind reception with them, as it was a late check out we was left with our all inclusive wrist bands (yet again abother kind gesture) and we booked in an hour slot to borrow a room used to have a shower before we flew home. So was able to go off for the day and enjoy the last day in the sun.
I've seen reviews saying the rooms are run down... for example a crack in the wall. There was a small crack in our wall by the door, but in all honesty it didn't bother us, after all we was out everyday and for such reasonable money we got more than we expected. The room was clean when we arrived and was cleaned nearly daily when we were there.
Lanzarote is a beautiful island which was made much more enjoyable by lovely staff, a beautiful hotel with beautiful views. So thank you Morromar and massive thank you to Carlos who helped us from the start.

  • Stayed: May 2014
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7  Thank kayleigh w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schrave, Director General at Apartamentos THe Morromar, responded to this reviewResponded 27 May 2014

Dear couple,

Thank you very much for taking your time to publish your impressions about your recent stay in THe Morromar.
Me and my team are really satisfied after reading your review!
Thank you for your nice words regarding our staff, I will be pleased to transmit them personally.
We do hope to have the opportunity to welcome you back.
Wishing you the best,
Kind Regards.
The Management

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Reviewed 13 May 2014

We stayed at the morromar apartments on an all inclusive basis.
we got a taxi from the airport (10 euros)it was so quick and easy. When we got to the hotel, reception was quick and pain-free,we got checked in within 10minutes.
First impressions of our room (618) it was spacious but very dated and dirty, within minutes of taking your shoes off your feet were black. The bed was rock hard and you get one pillow each, nice balcony we were lucky to get the sun on an afternoon.
There's a spacious pool with plenty of loungers but they are rather hard so not pleasant if you like to lounge about all day.
Food was adequate, we ate out a lot as there wasn't much we personally liked, but other people seemed to be digging in so maybe it's us being picky, there was plenty of choice but it was pretty tasteless.
Drinks were nice I love sparkling wine and sangria so I was fine and my partner enjoyed the beer and rum.
We went out every night for a few drinks and a walk along the promenade so we can't comment on the entertainment at the hotel.The walk into the Centre of Puerto del carmen was about 45 minutes but it's a pleasant walk, we opted to pay the 5 euros and get a taxi on a evening, There's loads going on in the centre for all age groups. There was great live music on at a bar called Africa!
I found the evenings to be chilly so take a cardi or a jacket. The room was also very cold but the hotel provide you with adequate blankets.
Would I return to the morromar apartments? No, however we had a nice week and met some lovely people but we didn't utilise the all inclusive enough so our "cheap week" was a rather expensive one. But if you have the motto "you get what you pay for" you can't go wrong!!

Stayed: May 2014, travelled as a couple
3  Thank Dee j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schrave, Director General at Apartamentos THe Morromar, responded to this reviewResponded 14 May 2014

Dear Guests,

Thank you for publishing your impressions about your stay in THe Morromar.
About your comment of the pillows, you can always request more in reception.
The matresses will be changed next month so I hope future guests do not have the feeling you had about them and I do hope you visit us again!
Regarding the sun beds we are changing the white ones for a more confy ones, anyway their is an outsourced company which can provide cushions for the white ones!
Wishing you the best,
We remain at your disposal.
The Management

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Reviewed 13 May 2014

Just come back from a week stay at the Morromar 5th-12th may. On arrival was greeted by the very friendly helpful receptionist who gave us a map to our room. Got to room 344 was very
big one bedroomed apartment had a toaster, kettle, fridge and lots of cutlery and we were all inclusive. After a quick look round we dumped our cases n made our way to the restaurant where we had a good choice of meals and again greeted by a very friendly waiter who showed us round. Only the very very fussy eater can knock the food we ate well every night. I have nothing but praise for this hotel and all staff only thing that dose let it down is lack of entertainment on a night a needs a few more professional shows

  • Stayed: May 2014
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2  Thank shaz270772
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schrave, Director General at Apartamentos THe Morromar, responded to this reviewResponded 14 May 2014

Dear Guests,

Thank you for publishing your comments about your recent stay with us!
It is a pleasure for me and my team to know we maked of your stay a pleasant holiday!
Thank you for your comments and hope to welcome you back,
Kind Regards.
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2014

We went to Morromar in March last year for our first holiday with our then 3 month old.
We had a great week, spacious, clean apartments. We always found something to eat and the drinks were fine too. Plenty of sunbeds around the pool so we just followed the sun.
The entertainment staff were friendly and understood that as a new mum I just wanted to relax, while the hubby enjoyed the various sports on offer.
Location great, quick transfer from the airport but no bother from the planes.
I am coming out there on Saturday minus the hubby but with my mum, sister and 16 month old. Can't wait, just hope the forecast for rain proves wrong! See you soon!

  • Stayed: June 2013, travelled with family
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Thank polkadotty83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schrave, Director General at Apartamentos THe Morromar, responded to this reviewResponded 14 May 2014

Dear Family,

Thank you for your communication through Trip Advisor!
We are very much looking forward to welcome you back!
Do not hesitate to contact us with any query and upon arrival let us know anything you may need!
The weather is amazing...!
Wishing you a pleasant flight!
Best Regards,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Apartamentos THe Morromar

Address: Calle Mato, 13 | Urbanizacion Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain (Formerly Sol Morromar Apartamentos)
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#17 On the Beach Hotel in Puerto Del Carmen
#22 Family Hotel in Puerto Del Carmen
Price Range: £71 - £132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Apartamentos THe Morromar 3*
Number of rooms: 221
Official Description (provided by the hotel):
Relax vacations in dreamy surroundings. Apartamentos THe Morromar is a modern three-star-complex offering you an incredible experience in the island of the volcanoes, Lanzarote. Apartamentos THe Morromar is located a few kilometers from the capital, Arrecife, and just five minutes walking from the Playa de Matagorda, a familiar beach of golden sand to go for a pleasant stroll. Lanzarote is also the ideal place for the practice of water sports thanks to its optimum climatological conditions. The complex, inspired in its design by the typical architecture of Lanzarote, features a total of 221 spacious and luminous apartments distributed over independent buildings. Furthermore, it disposes of two pools, a restaurant-buffet, a pool-bar, a lobby-bar, several multifunctional sport courts and a gym. Apartamentos THe Morromar offers entertainment, sports, leisure and relaxation activities for all family members to enjoy an incredible experience in unique surroundings. Dear guests, we are working on the optimization of our facilities to make your stay more comfortable. Herewith, we inform you that our secondary pool will be closed due to refurbishment works. The expected closing dates will from 17.04.17 till 30.06.17. We put at the disposal of all our clients the main pool, which includes the children´s pool. We apologize for the inconveniences. Apartamentos THe Morromar ... more   less 
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Also Known As:
Sol Morromar Apartamentos Hotel Puerto Del Carmen
Sol Melia Matagorda
Sol Morromar Lanzarote
Sol Morromar Apartamentos Matagorda
Apartamentos THe Morromar Lanzarote/Puerto Del Carmen

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