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“Nice Hotel Excellent Staff” 5 of 5 bubbles
Review of Las Costas

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Las Costas
Ranked #6 of 94 Hotels in Puerto Del Carmen
Certificate of Excellence
Leicester
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Nice Hotel Excellent Staff”
5 of 5 bubbles Reviewed 9 March 2014

Just returned from a ten day stay and had a very nice time. My partner and I have stayed many times at Puerto Del Calmen over the years and have good knowledge of the resort. To be honest we left booking our holiday until the last minute and found it quite difficult to find anywhere 3 star or above to stay. To repeat what other reviews have said the staff are very well drilled and have excellent customer service skills. On one occasion when leaving the dinning hall I think we had five smiling staff wishing us well or enquiring if we enjoyed our breakfast. This is not a copy of the American "have a nice day" that I have experienced in some places.
Dining is buffet style and caters for all nationalities, although I have never heard of hot carrots and onions for breakfast. A chef in on hand cooking eggs and omlets at brakfast time and usually fish and meat at dinner time. A good selection at meal times and always plenty of fresh salad,fruit and some lovely deserts. Almost forgot they provide a very nice soup of the day. The dinning experience is very pleasant and relaxed and unlike other other hotels that do buffet style it has the feel of a proper restaurant. Also liked the fact that a dress code is enforced so you don't get the England shorts and vest top brigade. We found English speaking guests very much in the minority while we were there as the hotel is very popular with many nationalities.
Rooms were cleaned every day by very unobtrusive staff who again are very well drilled in what they do. One nice touch is that they leave you a card with the cleaners name on it, in our case it was Dolores. We did not have a view of the sea possibly through us booking only a a few days before. The lucky ones that did would have had an excellent view across the bay towards Metagorda.
The location of this hotel, at the very end of the strip is perfect for us as we enjoy the live music bars especially Ned Kelly's almost opposite the hotel where they have in my opinion some of the top Musicians on the island. Because of this we did not stay in for the hotels evening entertainment.
I'm sure we will be returning again to this very clean well run hotel.

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Hammertone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerLasCostas, Gerente at Las Costas, responded to this review, 10 March 2014
Dear guests,

thank you so much for taking your time to describe our hotel in such a detailed and throughout positive way. We are very pleased to hear that you enjoyed your stay with us and are already looking forwards in having you back

Kind regards from Lanzarote

YOUR HOTEL LAS COSTAS TEAM
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668 reviews from our community

Traveller rating
    400
    207
    45
    9
    7
See reviews for
165
399
11
2
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (141)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Glasgow, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 6 March 2014

We have stayed in Las Costas quite a few times, been lucky enough to have been 4 times in last 14mths and it is good to see most of the lovely staff still there. We love this hotel, perfect for walking on beach, easy to park car, & great for cycling, bike hire good & cheap. Also a good walk to port area, but we always taxi back, approx 5 euros. The rooms are large, maybe furniture getting a bit tired, but nice new TVs & patio furniture in last few years. Evening entertainment varies, but Mikey & Jema are great & try so hard, we even played bingo one evening to support them! Looking forward to returning, & hope the evenings are not as chilly as they were recently, never been so cold & windy, was always glad to get back to the bar & a nightcap.

Stayed February 2014, travelled as a couple
Helpful?
2 Thank 53ellie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerLasCostas, Gerente at Las Costas, responded to this review, 10 March 2014
Dear guests,

thank you so much for returning to our hotel so many times in the last months.
We apreciate that you took your time to fulfill this questionaire and share your experiences of your holidays with us and other future guests.
We are already looking forwards in having you back soon with us once again

Kind regards

YOUR HOTEL LAS COSTAS TEAM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 February 2014

We stayed in this hotel many years ago and it was good then and even better now.
We could not folt the hotel in any way, the room which was 1055 had a lovely view the service in the hotel was excelent the food was great and to top it all the weather was great to.We will be going back again for sure.

Room Tip: We stayed in room 1055 first floor it was great
See more room tips
  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Judy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerLasCostas, Gerente at Las Costas, responded to this review, 21 February 2014
Dear Judy,

thank you very much for taking your time to evaluate our hotel.
We are delighted that you enjoyed both of your stays with us and would be very happy to welcome you back son.

Kind regards from Lanzarote

YOUR HOTEL LAS COSTAS TEAM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cork, Ireland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 16 February 2014

The hotel is very clean and well maintained. The staff are very friendly and helpful. The restaurant offers an amazing selection of food, everyday they have a different theme(i.e, Italian, Chinese, Spanish…). The facilities in the hotel are excellent: nice swimming pool,Jacuzzi and Gym. The beach is literally in front of the hotel, you can walk for at least 3km along the beach. Outside the hotel, you will have a long promenade excellent for walking, cycling, running. This hotel is excellent if you are looking for a relaxing and outdoors holiday. I will definitely come back to this hotel.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Paula O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerLasCostas, Gerente at Las Costas, responded to this review, 21 February 2014
Dear Paula,

thank you very much for this throughout positive evaluation of our hotel. We are very happy that you enjoyed your stay with us and are delighted to hear that you are planning to return.

Kind regards from Lanzarote

YOUR HOTEL LAS COSTAS TEAM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 7 January 2014

Just back from a week long New Years break in Las Costas. As a first time visitor I was amazed at the quality and service provided in Las Costas, it really was 4 star plus standard. A delay to our flight meant we were late for dinner but the receptionist had a salad waiting for us in the room, a New Year's Eve banquet for all the guests, a great reiki treatment in the spa and a lovely, relaxing hot tub overlooking the beach were just some of the highlights of our stay. However, what really seems to set Las Costas apart from similar Spanish hotels is the care and attention which we received from the excellent staff working in all areas, nothing was too much trouble and they are to be commended. Will be back:-)

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank Dolly1912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerLasCostas, Gerente at Las Costas, responded to this review, 21 January 2014
Dear Dolly,

thank you so much for having taken your time to evaluate our hotel in tripadvisor.
We are very pleased to hear that you had a fantastic time with us and would be delighted to have you back as our guests soon.

Kind regards from Lanzarote

YOUR HOTEL LAS COSTAS TEAM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 January 2014 via mobile

Fantastic location, very close to all important attractions. High quality and friendly service! Very recommended for families with kids. We spent there 7 days but should have stayed longer. We had a temperature of about 20C all days. As the hotel has an exit towards the sandy beach of Los Pocillos, the kids spent hours in the water. All this in December!

Stayed December 2013
Helpful?
3 Thank Lukács A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerLasCostas, Gerente at Las Costas, responded to this review, 21 January 2014
Dear guests,

thank you very much for your throughout positive evaluation of our hotel.
We are delighted that you enjoyed your stay with us and would be very happy to welcome you back soon

Kind regards

HOTEL LAS COSTAS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Herts
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 15 December 2013 via mobile

My husband and I stayed her for a week in early December, hotel facilities, staff, breakfast were excellent. We have stayed in Puerto Del Carmen many times but at the old town end, will were really impressed by this end of the town. We will return here, it's nice and quiet but easily accessible to anywhere, and there are some lovely restaurants. We had half board, but will do bed and breakfast when we re visit. The weather can be a little unpredictable in December but we had a lovely stay

Stayed December 2013, travelled as a couple
Helpful?
4 Thank rippedoffHerts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerLasCostas, Gerente at Las Costas, responded to this review, 23 December 2013
Dear guests,

thank you very much for the throughout positive evaluation of our hotel.
We are pleased that you enjoyed your stay with us and will be delighted to welcome you back to your next visit soon!

Kind regards

YOUR HOTEL LAS COSTAS TEAM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Las Costas

Property: Las Costas
Address: Avenida Playas 88, 35510 Puerto Del Carmen, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Puerto Del Carmen
#4 Luxury Hotel in Puerto Del Carmen
#6 Romantic Hotel in Puerto Del Carmen
#8 Family Hotel in Puerto Del Carmen
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Las Costas 4*
Number of rooms: 187
Reservation Options:
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Also Known As:
Las Costas Hotel Puerto Del Carmen
Las Costas Lanzarote/Puerto Del Carmen

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