Visited 26/5/14 to 9/6/14. Internet booking via Thomas Cook.
This hotel has predominantly German guests and is also popular with Irish guests.
Room was spacious with plenty of storage and seating. Probably the quietest air conditioning we have known, and very effective. Walled terrace area for each room equipped with extending clothes drier, table, two chairs and one sunbed. Additional sunbed provided on request. TV with two English news channels. Movie channels both showing very old American films. Large refrigerator and microwave/ grill. Unfortunately no microwave information booklet re operation, or any cooking vessels or utensils. Useful for boiling water for making tea/coffee at least. Would have liked a shaving / make up mirror in bathroom as basin is deep in front of fixed mirror and so reflected image about a metre away. Sheets were changed every two days and towels changed when you decide.
Given this hotel is listed as 4* I was surprised there was no stationary in the room or resort information. Room safe is charged at 2 euro per day, plus 10 e returnable deposit. There is also a deposit charge for pool towels.
Thomas Cook does not have a representative at this hotel. Any enquiries have to be made by free phone to a local number- including pick up information for the return transfer. The bulletin board was out of date by many weeks and was only updated after we visited the San Antonio hotel next door and spoke to the rep there. On the transfer coach at arrival the rep, who did not accompany us to the hotel, had to give us his copy of the welcome letter, but we then discovered our hotel was not listed for a welcome meeting. We were the last drop for this coach. Thomas Cook did not rate well at this point!
As winds can be [were] strong and gusty the sun umbrellas around the pool area are fixed, and limited in number, which meant be lucky or get burnt. Sun beds are plentiful but tightly packed- OK if you are the friendly type.
We stayed on a half board basis. Both breakfast and dinner choices were good, with themed nights and open cooking of eggs, meat and fish. More than one comment was that the individual dishes were OK but did not add up to a balanced plateful. The choice of sweets became repetitive and, like many other hotel sweet buffets, colourful but bland. It’s no surprise folk put on weight when you see the amount of cream, syrups and ice cream they manage to pack away. Fruit was always a choice and was ripe and tasteful. Restaurant staff were helpful and efficient at clearing away. We thought that 1.9 euro was a bit steep for 500 mls of water at the table when 5 litres at the supermarket is only 1.2 euro. Drinks can be charged to the room or paid in cash.
Lanzarote is a great island to explore by car and drivers are generally tolerant of tourists pottering along and making the occasional daft manoeuvre. We can recommend PlusCar, who we have used on previous visits. Three days for a Peugot 208, with air con, cost 65 euro, and we did 300 kilometers on 20 euro worth of petrol. Terms are significantly better for 7 day hire.
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- Also Known As:
- Las Costas Hotel Puerto Del Carmen
- Las Costas Lanzarote/Puerto Del Carmen