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“Just Brilliant!”
Review of Relaxia Olivina

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Relaxia Olivina
Ranked #25 of 91 Hotels in Puerto Del Carmen
Bristol, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
“Just Brilliant!”
Reviewed 7 May 2012

We got back last week after a week stay at Olivina and we all had an amazing time! We went as a party of 9 for my Mums 60th - 6 adults and 3 children. I had read lots of reviews on here and because the more negative comments will always stay in your mind I was a bit nervous. I needn't have been, I honestly can think of very little to complain about!
Food - A huge selection to choose from every day at every meal - if you struggle to find something you like you should probably just stay at home - lots of different fishes and meats, huge platters of salad, breads, vegetables cooked in every conceivable way and desserts galore. The chefs cook it in front of you so what you are eating is fresh from the pan so you know it hasn't been sat round for ages. All of the salad platters are on refrigerated surfaces and replenished regularly which gives you confidence in the hygiene aspect.
Staff - from the reception staff to the maids to the waiting staff, they are all lovely, friendly, great with the kids and nothing is too much trouble for them. Inma and Luis in the Restaurant made sure that we had a table reserved every evening for tea and we could go whatever time we wanted. We were not told once that we had to be there at a certain time. Luis was so lovely with the kids and my 6 year old son thought he was awesome!
The snack bar had a selection of meats, cheeses, breads, salads, desserts and fruit - that's if you hadn't had your fill between the hours of 8-1030, 12-330 and 630-10!! We never felt the need to snack. The beer on tap, although not Peroni, was easily drinkable and we managed to get through quite a lot of it and there are a couple of cocktails which are drinkable if you get bored of the beer (we didn't try the wine so can't review that).
Apartment - we stayed in an apartment as apposed to a hotel which is meant to be of a lower standard and a bit outdated - I didn't think so, they were immaculately cleaned every day and I couldn't pick a fault with them. The maids left the towels shaped like a different animal every day and left us fresh flowers from the gardens every day - very sweet.
The grounds were immaculate, there were a team of people tending to them every day and I don't think I saw a single bit of litter in the time we were there, they are all clearly very proud of the hotel and take pride in their jobs.
To try and balance it a bit, the pool next to our apartment was FREEZING, though it didn't stop us from going in, certainly not the kids who stayed in there all day! And the evenings in the bar could do with livening up a bit, it had a touch of the Pheonix Nights about it.......
In summary, I would definitely recommend this as a place to stay if you want a family holiday or a laid back week in the sun and I would definitely go back!

Room Tip: We stayed in apartmets 205-211 and when we stepped out the patio door we were straight onto the pool...
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  • Stayed April 2012, travelled with family
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Helpful?
8 Thank JessIngram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Preston
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 18 April 2012

We stayed in the family friendly appartments adjacent to the hotel and had a lovely time. The food was superb and their was plenty of choice, no matter what time you arrived to eat.
Staff were friendly and efficient. The Kids Club Staff were excellent at keeping kids of all ages happy, although the evening entertainment for them was really only for the very small, mini disco wasn't a mini disco.
Clean and safe environment. I would definately say this is a great place to take your children.
Not that impressed with actual Lanzarote but didn't need to leave the complex anyway.
Think some people look for things to complain about. We had a great time.
Thanks Riu.

Room Tip: The appartments are 3 star as opposed to the hotel, which is 4. We found the appartments excellent a...
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  • Stayed April 2012, travelled with family
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10 Thank charlieaspinall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 April 2012

Just back after easter break week of April 5 - 12th
First off been to Canaries many times. Like the quality you get there. Standards are usually high.
However not sure if I can give the Olivina a good write up or not. Had plus and minus points going for it.
Food was okay but not a lot of choice ...after nearly a week [ and yes we did venture out ] we got a bit tired of veal and fish for mains at dinner. Lunches had fish and chicken .
Always found a table no problem at breakfast lunch and dinner - BUT the hotel was not full. so not sure what its like high season.
Entertainment - very poor -3 of the nights of pub type singers 1 night nothing and 2 other acts over the 7 evenings we spent 47 nights out the hotel in a local bar to get a get a bit of entertainment.
Pool - okay but whilst relaxing in sunshine we all had to put up with " sanderman" as I called him - guy spent the times in between meals from 10.30 - 12.00 ish and then 3.30 - till we left the pool - usually about 5.30/5.45 sanding down the wood work for someone to paint.
Yes there are two pool areas but the one we used was near our room and the pool bar was open longer than the other.

I would have expected better - but it was clear that they were preparing for the high season and guests just had to like it or lump it ...

Location handy for walk to main road with plenty to do and see and eat and drink to keep you occupied if you dont like whats going on in the hotel.

  • Stayed April 2012, travelled with family
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Helpful?
3 Thank Porge54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farnham, United Kingdom
Level 4 Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 2 April 2012

We as a couple spent a week at the Riu Olivina Resort in early March and we were impressed with the check in and our room. The staff were all very freindly and helpful. Bathroom was nice and cleaned every day. Restuarant staff were efficient and freindly. Food was varied with a lovely Salad Bar. Several types of food available breakfast, lunch and dinner. There was evening entertainment most evenings, some appealed to us and some didn't on the whole was very good and entertaining.. We were disappointed with the seating in the Bar area, as it was arranged like a theatre with only a table scattered here and there, so if you wanted a drink while watching or listening to the entertainment you had to hold it all the time. There was another seating area just outside the bar area, but again very limited seating and tables.
We had a relaxing nice stay at the Olivina, but we didn't realise that it was so popular for families with young children and normally we go to couples hotels. But if you have a young family then this is the hotel to go to, as they do a range of good fun entertainment in the afternoons. So very good hotel nice holiday and family friendly.

Room Tip: Ask for a Balcony Room, as we had a terrace and it was on the shady side and not much sunshine there...
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  • Stayed March 2012, travelled as a couple
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Helpful?
10 Thank willy099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 30 March 2012

I echo the thoughts of the lats couple of reviewers here, did the people who hated the place actually stay at this resort, some of the main points

1) Forced to attend Dinner at a prescribed time- Not sure where this happened but we were able to eat anytime during the generouse serving times ( breakfast 8- 10.30, Lunch 12.30-3pm, Dinner 6.30 to 22.00)
2) Forced to use same table very night- Again not true whilst we were there, had breakfast and lunch al fresco each day and dinner late at 8.45 when the restruarant was at a comfortable occupation level.
3) Lack of choice at Meal times- Again no idea why comments were made like this , several choices of hot an cold not including traditional kids fare of pasta, pizza and burgers if they did not want to try adult type meals. Copious amounts of Cakes, Ice creams , Yoghurts and Fresh Fruit.
Drinks all very good from the self serve beers, wines and soft drinks to the cocktails.

The staff were excellent and friendly always saying hello and wishing you a cgood meal, place was spotless clean and quiet .. Plenty of sun loungers and pool space, yes they were cold but thats whats needed after a days roasting in the sun. Bets place very for proximately to sea front at the better end of P Del Carmen and none of the hills like nearer the old town. The entertainment was not "Sunday night at the london pallidium " but was more than adequate, sitting in the conservatory each night was very pleasant, and we are not old fuddy duddies we are in our early 40's. Cannot fault this place and will definately be returning , best holiday ever in a AI and in Lanzarote.

  • Stayed March 2012, travelled as a couple
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Helpful?
12 Thank Anon1966363
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wales
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 26 March 2012

We have just returned from one week at the Riu Olivina resort. We stayed in the hotel part and whilst the rooms could be described as a little tired they were roomy, the beds very comfortable, the Samsung flat screen TV was as big as the one at home and it was spotlessly clean. The maids were in every morning without fail and you could not fault them. We were all inclusive and we did not spent one euro whilst we were there. The food it good, and I didnt eat the same main course twice all week. Always go for whatever chef is carving up, thats my advice. The drinks were plentyful and the cocktails were really good. Whilst we were there it was mostly an older european crowd which equals peace and quite, not a larger lout in sight despite the fact that if you wanted to drink beer morning noon and night you could. The staff were always happy despite their long hours.
We went with Thomson from Cardiff, on one of their new 747-800 dreamliner planes, all on time and I really couldnt fault the service.
The resort itself is very quite, if you are looking for a strip of clubs and bars you would be better off looking somewhere else, but the brocure does describe it as "away from it all" and that is a good description. We walked every day along the front towards the airport, where you can stand at the end of the runway and have the planes land over your head - most exciting.
Whilst the resort is only 10 minutes from the airport you dont hear noise from the planes, as they come in over the sea.
We really like Riu hotels, this is the second one we have visisted (last year we went to Fueteventura and stayed at one of their 4 star half board "Palaces") and I already have the brochure out looking at where to go next.
Would definately go back.

  • Stayed March 2012, travelled as a couple
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Helpful?
13 Thank Claire W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melksham, United Kingdom
Level 5 Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 23 March 2012

I spent a week here with my husband and 3 year old son from 11th-18th March. We were looking for an AI hotel which had a heated pool and wasn't too far from the beach and shops, etc. And for us the Riu Olivina ticked all of the boxes!

The drinks were good I've certainly had worse in an AI hotel, we particularly liked the cocktails and sangria. The food was your usual AI fare however I fail to see how someone could ever go hungry as there was always lots to choose from. If you want A La Carte food then don;'t go AI! Some reviews on here say that you had to eat in sittings in the evening (6:30 and 8:30) and once you had your table in the restaurant you had to sit there for the rest of the holiday - this wasn't the case you were free to sit wherever you wanted and could come and go in the restaurant whenever you pleased (within the opening times).

Our room was cleaned everyday with the exception of Wednesday which wasn't a problem. The beds were comfy. There wasn't any air con in the room however we didn't need it in March.

The staff were all very friendly stopping to chat with my son all the time particularly the ones in the restaurant and the porter who was always in reception. The bar staff in the evening were always smiling and the entertainment staff were good however if you didn't want to join in with the activities then that was fine too!

The evening entertainment was quite good however the Argentinian Tango dancers were fantastic well worth watching.

My only small complaint would be that the toilets that serviced the main pool area were up by reception which when you have got a small child is quite a long way to walk. It was also a way to go if you were wet after getting out of the pool and not everybody wants to walk past the restaurant and near the bar in the swimming kit!

We had a great holiday and would definitely return to the Riu Olivina!

  • Stayed March 2012, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
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Helpful?
11 Thank KirstieJ79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Relaxia Olivina

Property: Relaxia Olivina
Address: Calle Grecia 11, 35519 Puerto Del Carmen, Lanzarote, Spain (Formerly Olé Olivina Lanzarote)
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Beach Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
#4 Top resorts Hotel in Puerto Del Carmen
#13 On the Beach Hotel in Puerto Del Carmen
#14 Luxury Hotel in Puerto Del Carmen
#23 Family Hotel in Puerto Del Carmen
#26 Romantic Hotel in Puerto Del Carmen
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Relaxia Olivina 4*
Number of rooms: 290
Reservation Options:
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Also Known As:
Riu Olivina Hotel
Relaxia Olivina Lanzarote/Puerto Del Carmen

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