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“TUI - Please advise before travel.”
Review of Relaxia Olivina

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Relaxia Olivina
Ranked #26 of 92 Hotels in Puerto Del Carmen
Nantwich, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“TUI - Please advise before travel.”
Reviewed 19 March 2014

I have been going abroad since the late sixties and never had this experience, well maintained hotel (a bit tired in certain areas), lovely friendly, hardworking staff, excellent food BUT hotel is ruined by entertainment in the international bar and all the day activities are in French, Thomson please take note.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank Clive S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Value
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Traveller tips help you choose the right room.   Room tips (463)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Plymouth
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 March 2014

Beautifullly maintained hotel,lovely friendly, hardworking staff,excellent food BUT hotel is ruined by "entertainment" in the "international" bar ,which is all in French. There should be a separate venue for this. When it was quiet, the "craic" was good in the bar.Because of this, not recommended for non-French speaking people.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank BiddyPlymouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sutton, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 15 March 2014

just returned from this hotel in Lanzarote the hotel was very clean the apartments spacious and clean the food excellent and a very good choice' the only downside were every thing was catered for the French, entertainment all in French, when the entertainment was by English speaking; once a week' the hall was empty vacated by the French. I would like to mention MAT the Thomson rep who was very helpful nothing too much trouble for him thanks MAT..lovely hotel but will not be going back

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Christina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Poole, United Kingdom
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 March 2014

This was my first visit to this hotel I was impressed by the accommodation but found the whole hotel was aimed at the French all the entertainment and even the staff were trying to communicate in French
On our first night a man got into our apartment and when this was reported to the hotel they seemed disinterested luckily I woke and found him before he had chance to steal anything although this did frighten me as you would imagine
Such a shame but won't be returning

Room Tip: Ground floor apartments have lovely patio area
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
8 Thank Paula D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 March 2014

This was a hotel which was so good in most parts yet completely spoiled for us in one other! The pool; the food; the accommodation and the staff were mostly excellent - but all were totally spoiled by the overpowering French entertainment. The (many) French people that we met (including the children) were friendly and we all quite enjoyed trying to communicate in each other`s language. Unfortunately, by evening there was nowhere to sit and enjoy a quiet chat over a glass or two as the French entertainment team then took over completely and the seating in the bar and its surrounds were crammed full of mostly French families. We certainly didn`t grudge the French their fun but were not happy that we were unable to find a quieter place to escape from it! Rumour, which was rife (and not just among the Brits) said that a new French team had been employed to fill the hotel which had been in danger of closure? I would suggest that RUI decides just what kind of hotel the Olivina is, or has become - it is either an international hotel for adults as well as young people or it is essentially a French resort encouraging families?

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Galsmit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grimsby, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 March 2014

Just returned from a last minute booking with Thompson to the Riu Olivina.We paid £425 each which was good value for all inclusive four star.This hotel is slightly dated but has a great atmosphere about it,rooms are spacious and very clean,staff very friendly.Food is good with plenty of selection not fantastic but for an all inclusive accepable.We didnt have the best of weather which is unsual for early March, gale force wind blowing all week from the East which meant it was cold!This was our second visit and we will definately return.One final word of warning DO NOT go to see the doctor who visits the hotel I was unfortunate to pick up a chest infection and needed anibiotics she charged me nearly 200 euros for a five minute visit and a prescripition! look elsewere.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank richard j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stratford on avon
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 7 March 2014

We went to this hotel last year and couldn't wait to go back.We went back this year and couldn't wait to leave.The food, accommodation and the hard working staff we as last year but since then a French tour company specializing on family holidays with an emphasis on children had all but taken over the hotel.Now most of the time it's like a bad day at Butlins.It was not only us complaining ,I understand almost all the British and German guests complained.What a shame.

Room Tip: Go to the san antonio hotel in the evenings.you have to pay for you drinks but it's worth it to...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank tonyadams1939
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Relaxia Olivina

Property: Relaxia Olivina
Address: Calle Grecia 11, 35519 Puerto Del Carmen, Lanzarote, Spain (Formerly Olé Olivina Lanzarote)
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Beach Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
#4 Top resorts Hotel in Puerto Del Carmen
#14 Luxury Hotel in Puerto Del Carmen
#14 On the Beach Hotel in Puerto Del Carmen
#23 Family Hotel in Puerto Del Carmen
#26 Romantic Hotel in Puerto Del Carmen
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Relaxia Olivina 4*
Number of rooms: 290
Reservation Options:
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Also Known As:
Riu Olivina Hotel
Relaxia Olivina Lanzarote/Puerto Del Carmen

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