Told by travel agent hotel was wheelchair friendly-LIE-only area we could access was the ground floor appartment we were allocated(disable room),steep steps/ramps? to reception and bar/games/meeting area only possible if a goat.
Could not reach the Pool as sunbeds booked by 5am and packed around only access.Hotel ignored its own policy on reserving sun bed.
Very noisey, shouting,running about and up and down the stairs banging doors,shouting down from balconies etc until past 2am.Adults and small children. Receptionist would not leave reception to intervene.
Had to beg a pass key for a side gate so we could enter/leave the complex as we could not access reception main entrance.
Would rate the hotel as 1star+
Do not use this hotel if you have walking difficulties,or want a quiet time, or like to sit by the pool or swim.
Only accessed the pool once when most of the mainly Irish guests had gone to a wedding and then only at 7pm.
Room plain but clean. NO Air Con only a small fan with temp over 35% only way to stay cool was under the shower?
Resort itself was very good and we would visit again but not to La Penita.no no no.
Never again and never with Thomas Cook
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- Also Known As:
- La Penita Apartments Hotel Puerto Del Carmen
- La Penita Apartments Lanzarote/Puerto Del Carmen