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“Great Location for a Family break” 4 of 5 bubbles
Review of LABRANDA El Dorado

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LABRANDA El Dorado
Ranked #38 of 94 Hotels in Puerto Del Carmen
Certificate of Excellence
Leixlip, Ireland
Level Contributor
123 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Great Location for a Family break”
4 of 5 bubbles Reviewed 2 November 2012

We booked a family break in one week at the 2 bedroom apartments in El Darado. We were looking for a quite family vacation with good safe pool access and close enough to restaurants without loud music, etc. and I have to say that this location met the requirements perfect.

The facility is very clean with very friendly staff, there is also a nice pool side bar that serves light snacks and the prices are not outrageous.

My only complaint is about the WiFi access. They provide you with a code to access the WiFi but the performance was totally usable. I tried it from a few locations and never managed to get a speedtest above 0.01Mb. I had a roaming data package on my mobile, so I used this instead and the 3G performance was very good.

So if you need WiFi access then you need an alternative way of doing it or you need to choose another place to stay.

  • Stayed October 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank quirdavi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fmusan, Director Comercial at LABRANDA El Dorado, responded to this review, 5 November 2012
Dear Sir, Thank you for your opinion about our hotel so favorable. We realize that the wifi does not reach well in some areas of the complex and we're trying to improve this aspect. Also from November 1 this service has become free for all our customers.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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406 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (96)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
  • Any
English first
cork
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 25 October 2012

We are just back from a nice quiet relaxing week in the eldorado apartments and after staying in lanzarote before we were delighted with the location of the eldorado.The first day we were beginning to think were we the only guests that came to see a bit of sun? as there were very few around the pool,it picked up a little in the week but not as much as i would have liked as some days it was lifeless, and just for the record we are not party animals.The apartments were beautiful and spotless and i would certainly stay here again but maybe a different time of year.I would highly reccomend these apartments if you have kids are they are very safe.The pool bar provided nice snacks during the day if you wanted them and the staff were nice.All in all everything was good but a little to quiet for us but that's only my opinion.

Room Tip: We were on the ground floor room 107 that opened on to the pool.It was great and even better if you...
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  • Stayed October 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank eamfwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fmusan, Director Comercial at LABRANDA El Dorado, responded to this review, 5 November 2012
Dear customer, we are pleased to make your stay in ELDORADO has been so successful and we hope to see you again in our hotel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 16 October 2012

Stayed here with extended family. My sister and husband and 4 kids requested a 2 bed, they got 2 one bed apartments with an adjoining door which was fantastic, with steps leading down to the pools. My apartment and my brothers were immediately above, and had amazing views out to the sea. The road noise (which my bedroom backed out too (217), was only really bad on morning 2 but after that you actually get used to it. It was very hot and I was too mean to buy the air conditioning but I would still recommend this place. Very clean, very very safe and secure, smack bang in the middle of the old and new strips, with a large shopping centre just outside the back of the complex, exited by the back gate. That closes at 11.30 which was a slight ball ache but no biggie. I just wish the wifi had worked as that was rubbish but I would certainly recommend these apartments to anyone going to Lanzarote.

Room Tip: 2nd and 3rd floor rooms looking over the pools have an amazing view of the sea BUT they are not for...
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  • Stayed October 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank lorrainebyrne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
obdulia h, Director de Relaciones con Clientes at LABRANDA El Dorado, responded to this review, 30 October 2015
Dear madam/sir,

Thank you for your feedback. We have taken note of your suggestions and would like to thank you for comments, as it helps us to improve our services.


Kind regards,
The hotel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 October 2012

Returned,middle of September- enjoyed everything @ the El Dorado. The staff were both friendly and professional,we were always greeted with a smile and a hola,from all.The reception staff,the maids and waiters went out of their way to be both helpful and efficient towards us.we would like to send a personal thank-you to all of the restaurant staff,for their kindness and the thoughtfulness regarding my diet. By the way,the food was wonderful.Would return ,in the blink of an eye.

  • Stayed September 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jennifer G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
obdulia h, Director de Relaciones con Clientes at LABRANDA El Dorado, responded to this review, 30 October 2015
Dear guest,

We would like to thank you for your extensive and positive feedback as it will surely help future guests to get an overall idea of the hotel.

We are looking forward to your next stay.

Kind regards,
The hotel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hereford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 9 October 2012

We have just returned from a 10 day stay at these apartments which was very enjoyable.
The apartments are cleaned 5 days a week, clean towels most days and bed linen changed every 3 days. The beds were more comfortable than most you get abroad and we were supplied with extra pillows on request.
You can have fresh croissants delivered to your room each morning at a time to suit you, this is a great service.
Only negative ............we had breakfast at the restaurant on our last morning.....DON'T TRY IT...the food was awful even the coffee had a strange taste.

Room Tip: We requested a high room with pool view which we got and could see the sea too, well pleased.
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  • Stayed September 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank IANLOL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
obdulia h, Director de Relaciones con Clientes at LABRANDA El Dorado, responded to this review, 30 October 2015
Dear madam/sir,

Thank you for your feedback. We have taken note of your suggestions and would like to thank you for comments, as it helps us to improve our services.


Kind regards,
The hotel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cork, Ireland
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 26 September 2012

Me and my partner stayed in the El Dorado for a week at the end of August, we had a very unfortunate incident of our spending money being stolen on the day of arriving at the Apartments which as you can imagine was very distressing. The reception staff were very helpful and the reception manager accompanied us to the police station the following day to report the incident. We were very lucky he spoke English as otherwise we would not have been able to lodge a police report due to us not being able to speak spanish so we were very grateful for him for helping us in this regard.

The apartment was really lovely, modern, clean and even had a flat screen on the wall, very swish!! Air Conditioning is not included so you have to pay for same on arrival which is very cheap at only €5 per day and as it was roasting hot at the time, it was a welcome asset to come in and have the apartment lovely and cool. The pool was fab, I myself cannot swim and am nervous in pools but ventured into the deep end with the aid of a floatation device which I normally would not do and put it down to the fact it was so lovely. The pool side bar is nice but expensive, you will be paying €1.50 for a bottle of water here when it costs 34 cent in the supermarket so just beware that you bill for the day can mount up!

The only thing I would have to mention is that there is no CCTV camera pointing at the reception area, only at the door where people enter, this is where our money was taken and as they had no CCTV footage we could not determine what happened which was very disappointing and was noted by the police at the time.

Overall, the trip was very enjoyable, yes, having money taken on the first day is not ideal but we did all we could to try and enjoy the rest of the holiday in the sun together.

Room Tip: It is good to note that you can try and get an apartment with a balcony as opposed to a terrace whic...
See more room tips
  • Stayed August 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Susie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
obdulia h, Director de Relaciones con Clientes at LABRANDA El Dorado, responded to this review, 30 October 2015
Dear madam/sir,

Thank you for your feedback. We have taken note of your suggestions and would like to thank you for comments, as it helps us to improve our services.


Kind regards,
The hotel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
maidenhead
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 26 September 2012

Not the cheapest place I found, but very good value. Well located, clean, quiet,nice staff and secure. I heard of a few break-ins and thefts while I was here, but this place was really good, and as I was travelling alone, felt very comfortable and at ease.

  • Stayed August 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank holidaybiker50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
obdulia h, Director de Relaciones con Clientes at LABRANDA El Dorado, responded to this review, 30 October 2015
Dear madam/sir,

Thank you for your feedback. We have taken note of your suggestions and would like to thank you for comments, as it helps us to improve our services.


Kind regards,
The hotel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about LABRANDA El Dorado

Property: LABRANDA El Dorado
Address: Calle La Graciosa 3-7, 35510 Puerto Del Carmen, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Puerto Del Carmen
#18 On the Beach Hotel in Puerto Del Carmen
Price Range (Based on Average Rates): £
Hotel Class:3 star — LABRANDA El Dorado 3*
Number of rooms: 81
Official Description (provided by the hotel):
Apartamentos El Dorado are situated in Puerto del Carmen, less than 500 metres from the beach. The complex features well-equipped apartments, gardens and an outdoor swimming pool. The El Dorado complex is located in the centre of Puerto del Carmen and 10 minutes' drive from Tias. The apartments are a 20-minute drive from Timanfaya National Park and less than 7km from Lanzarote airport. Facilities at El Dorado include a restaurant serving tapas and international dishes. It also has a cocktail bar and snack bar. Apartments at the El Dorado complex are spacious and have a living room with sofa bed and satellite TV. Kitchens feature an oven, fridge and coffee-maker. Air conditioning, central heating and a safe are available for an extra charge. ... more   less 
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Also Known As:
El Dorado Hotel Puerto Del Carmen
El Dorado Puerto Del Carmen
El Dorado Lanzarote
LABRANDA El Dorado Lanzarote/Puerto Del Carmen

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