We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic Villas”
Review of Cinco Casitas

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Cinco Casitas
Reviewed 22 June 2008

My husband and I have just returned home from the Cinco Casitas Vilas and we had a fantastic holiday. However we are unsure we would book these villas again, as there is no guarantee which villa you will be allocated.

When we booked, we were under the impression that the villa in the brochure would be the one that we would have. We did not find out until the day before we went that there was more than one villa and they all had different size pools. After a day on the phone to the travel agents, Thomsons and the resort office in Lanzarote we were told they would do they best to allocate us one of the villas with the larger size pools.

When we arrrived we were met outside and told we were staying in Villa 4, even before we entered the Villa the man warned us that only 2 of the 5 villas have the larger pools, and this is an on-going problems with customers as Thomsons are not warning the holiday makers they all think they have the villa in the brochure. Once inside the villa we had a look and first impressions of the pool were not good. We then rung the 24/7 helpline to see if we could move Villas but we were told nothing else was available so we would have to stay where we were and make the most out of it as we were only there a week, and for us this turned out to be the best Villa for us, as it has the sun all day from morning til night, and as it is in the middle no one can see in around the pool area. The villas themself were lovely and spacious, with 3 bedrooms and 2 bathrooms. The staff who work they are really nice, and you even get a bottle of wine to welcome you. This is one of the best holidays we ever had, but we felt Thomson let us down as they knew the situation but are still not letting holiday makers know.

Matagorda is a nice resort with shops, bars etc and is close enough to Puerto Del Carmen which has a larger variety.

  • Stayed: June 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
4  Thank beccaelsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (14)
There are newer reviews for Cinco Casitas
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

10 - 14 of 14 reviews

Reviewed 21 May 2008

My husband and I have just returned form a weeks stay at the Cinco Casitas Villas in Matagorda, Lanzarote. As other reviews state the accommodation and location are both excellent…however, there is one catch.

The Cinco Casitas Villas are a group of about 5 villas in a hexagon shape, and it appears that at least 3 of them are rented out to holiday makers. One of the villas (which we were originally allocated) does NOT have a swimming pool… it has what one could only describe as a cold hot tub. It is only about 2 metres in length, and 1 meter in width, no steps, just a ladder, and no shallow end, the shallowest part was 1.45m. For reference, this was villa no. 3 in the set, so we recommended you request not to have this villa if you want to swim in the pool, or you have small children.

All being said though, we managed to speak to a lovely lady at the Travel Agency in the uk who managed to get us moved to the villa next door within 24 hours, and the rest of the holiday was great, with great food and great beaches, all within a 5 minute walk.

  • Stayed: May 2008, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank JenniBo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2017
Google Translation

Room Tip: Recomiendo esta maravillosa villa por su situación y confort
  • Stayed: July 2017, travelled with family
    • Location
    • Cleanliness
    • Service
4  Thank Narcis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2017
Google Translation

Stayed: April 2017
Thank albert a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2011
Google Translation

Room Tip: sono belle solo le foto
  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
5  Thank ItalyMilor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Puerto Del Carmen hotels
0.3 mi away
Villa Sal
Villa Sal
#65 of 91 in Puerto Del Carmen
3 reviews
0.3 mi away
Sol Lanzarote All Inclusive
Sol Lanzarote All Inclusive
#29 of 91 in Puerto Del Carmen
3,654 reviews
0.1 mi away
Beatriz Playa & Spa
Beatriz Playa & Spa
#43 of 91 in Puerto Del Carmen
2,947 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Costa Sal Villas and Suites
Costa Sal Villas and Suites
#3 of 91 in Puerto Del Carmen
2,172 reviews
0.0 mi away
Apartamentos THe Las Gaviotas
Apartamentos THe Las Gaviotas
#22 of 91 in Puerto Del Carmen
1,080 reviews
0.3 mi away
Salmarina Bungalows
Salmarina Bungalows
#39 of 70 in Puerto Del Carmen
34 reviews
Show Prices
Show Prices
Show Prices

Been to Cinco Casitas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cinco Casitas

Address: Calle Mato 2, 35510 Puerto Del Carmen, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Hotel Style:
Ranked #62 of 70 Speciality Lodging in Puerto Del Carmen
Price Range: £81 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cinco Casitas 3*
Number of rooms: 5
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TripOnline SA, Agoda and Travel Republic (UK) so you can book your Cinco Casitas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cinco Casitas Hotel Puerto Del Carmen
Cinco Casitas Lanzarote/Puerto Del Carmen

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing