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“Brilliant place”

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Apartamentos Fariones
Ranked #12 of 91 Hotels in Puerto Del Carmen
Certificate of Excellence
Reviewed 14 August 2014

Just returned from here yesterday. We stayed with a 10 mnth old baby and apartments where perfect everything we needed we had. Check in was so friendly which started our holiday off just nicely as we where upgraded to a room with aircon as we had a baby with us which we hadnt originally booked due to it being 1 room left when booking.
Rooms where cleaned every day, sheets on beds an towels changed daily also. Wide variety of food at breakfast cold and hot always something to take your fancy. Always managed to get a sunlounger round the pool around 10am even though people do keep for later you find this anywhere you go on holiday wouldnt fault the hotel for this. Towels also given for pool area so your own are not needed.
Few minutes walk away from new town main strip with all shops, supermarkets, bars and restaurants of all types.
Old Town was a short walk away also just past a shopping mall.
Overall lovely place and would highly recommend to anyone looking at staying at fariones apartments.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
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1  Thank sammijo05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
apfariones, Gerente at Apartamentos Fariones, responded to this reviewResponded 18 August 2014

Dear Guest

Thank you for sharing your experience in the Fariones Apartments. We do clean the apartments daily, with a change of bed linen every three days and towels when required if they are deposited on the floor.

We have a procedure in place to try and minimize sunbeds being reserved with towels

For families with young babies we offer highchairs free of charge in the apartments to provide maximum comfort for families. The next time please ask for this in reception

We hope to see you again in the Fariones Apartments
Nélida Rosa
Manager Fariones Apartaments

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336 - 342 of 707 reviews

Reviewed 7 August 2014

just arrived back from fariones apartments and this is my 8th year there....the staff is over and above friendly and helpful . cleaners were excellent and apartment was spotless....i do have a few faults though..athough I do be out early in morning for a sunbed the maintenance guy wil take the towels from which yes I agree with but then there is people putting their towels on sunbed at 9 o clock and leaving them empty till 1 o clock I think maintenance man should be checking this through out morning...breakfast i feel was very german based although there was a huge variety of food...cooked breakfast was certainly not based for the irish or English holiday makers...and although i know there is a recession but there is shower gel or shampoo left out either u now need to buy ure own...although i do anyways but i ran out one morning...i realy was disappointed in fariones apartments this year....as its not a cheap place t stay and i feel we pay for the little bit of luxuries...

Room Tip: if u request a certain room number they will do their utmost best to give it to u
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  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
3  Thank carlowhelen2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
apfariones, Gerente at Apartamentos Fariones, responded to this reviewResponded 18 August 2014

Dear guest,

Thank you for staying with us for the eighth time and providing your feedback on Trip advisor.

We have introduced a procedure to avoid sunbeds being reserved very early in the morning as previously there were clients reserving them from 7am. With this new system clients are not having to get up early in the morning. We do provide sufficient sunbeds for use in the pool area if they are used responsibly

Our breakfast is a buffet where we provide different products such as sausages ,eggs, bacon, a large selection of cold and smoked meats, a vegetarian selection, fresh fruit, jams and various juices including natural orange juice. There are cereals, bread, pastries along with virgin olive oil with tomato typical in Spain. There is a varied menu for all of our clients.

I am sorry your shower gels and shampoos were not changed daily and I have notified the cleaning department to correct this

I am grateful for your comments which will help us to improve

Kind regards from Lanzarote,

Nélida Rosa
Apartamentos Fariones Manager

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Reviewed 6 August 2014

Travelled as a couple and really enjoyed a wonderful holiday here, we thought the place was fantastic and so well maintained, rooms cleaned spotless every day and fresh towels, we had a lovely view on the 3rd floor and would highly recommend the place to couples going to Lanzarote, walking distance from everywhere in a lovely location. Staff were excellent and extremely polite and professional - 5 stars!

Room Tip: Ask for a sea view room
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
3  Thank pinacoladas11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
apfariones, Gerente at Apartamentos Fariones, responded to this reviewResponded 18 August 2014

Dear guests,
First of all we would like to thank you for your feedback posted on Tripadvisor.
We are delighted to read that you enjoyed your stay to the fullest and that we were able to meet your expectations of a great holiday. We were particularly pleased to know that our staff has been an important part of your experience and that you found the staff excellent and extremely polite and profesional. We will pass your motivating comments on to all of them. Reviews like yours are a huge motivation for the entire team !

Thank you for your wonderful remarks, and we certainly hope to serve you again very soon.

With kind regards,
Nélida Rosa
Apartamentos Fariones Manager

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Reviewed 5 August 2014

Good location with Old Town a few hundred metres one direction and New Town stretched out in the other direction. The apartments are good and well maintained. The staff are very friendly and helpful. The bar and pool areas are clean and tidy. The breakfast was also good with a wide choice of hot and cold food available.
The downside was the noise from the apartment above with furniture being scraped across the floor in mornings. We could also hear children above due to a duct in our kitchen ceiling not being sealed properly. At a busier time, towels placed on sun beds for hours with no one claiming them until late afternoon would have been an issue. Luckily, the place was not at full occupancy.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
apfariones, Gerente at Apartamentos Fariones, responded to this reviewResponded 18 August 2014

Dear guests,
First of all we are happy to read that your overall experience at the Apartamentos Fariones was a pleasant one and that you appreciated the good location, the well maintained facilities, the high cleaning standard, the wide choice of food for breakfast and the friendly staff.
We are sorry to know that your experience was not so brilliant due to the noises from the apartment above. It is a pity you did not mention it during your stay. We wish to inform you that should our guests are not happy with the allocated room, we try our best to offer an alternative one, whenever availability allows it and even before arrival we always try to fullfill the special room request for our guests.
In case you decide to come back again, please do not hesitate to contact us so we will do our best to meet your expectations from the first day.
Kind regards from Lanzarote,
Nélida Rosa
Apartamentos Fariones Manager

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Reviewed 26 July 2014

Pleasant stay, clean, very good condition. Complimentary local wine on arrival. So handy for busy nightlife in new town and the relaxation of the old town, all in walking distance. Local supermarket on the corner. Friendly staff, good choice at breakfast. All around very positive. Only drawback is the pool is quite small and there is definitely not enough sun loungers/even chairs outside for everyone

  • Stayed: August 2013, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank tychaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
apfariones, Gerente at Apartamentos Fariones, responded to this reviewResponded 18 August 2014

Dear guest,
Thank you very much for sharing your experience on Trip Advisor. We are happy to to read that your stay at the Apartamentos Fariones was a pleasant one and that you appreciated the good selection of food for breakfast and the good location and the friendly staff.
It has been a pleasure having you as our guest and we do hope to welcoming you back in the near future.
Kind regards from the sunny island of Lanzarote,
Nélida Rosa
Manager Faroones Apartments

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Reviewed 23 July 2014

Just back from a lovely 10 day break. Our apartment, whilst having no view was 100% clean and serviced really well throughout our stay by Patricia whos smile would brighten up a dull day - lucky for us we got none of them either. Breakfast was probably one of the best I have ever got in an apartment complex.
Only downside was the sunbeds were on top of each other and really hard to secure unless you got up really early to secure one and even then, it would be probably taken away - if you are lucky, you get one. The pool is very small and the upstairs lounge , even though it is reserved for adults allows children to pop up and use the jacuzzi - bit off putting and the area could do with upgrading. All in all though a really great spot close to the beaches and everything else. Staff in general were great.

Room Tip: Ask for a room overlooking the pool - avoid the rooms in the basement or overlooking the back
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
3  Thank mcloughlingrainne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
apfariones, Gerente at Apartamentos Fariones, responded to this reviewResponded 25 July 2014

Dear Client,

We are glad to know that you have enjoyed your stay in Fariones Apartments. And thank you for your great comments about our staff, our services, our apartments…For us, is very important to know the impression of our guest to improve day by day.
We hope to welcome you the next season.

Yours sincerely,
Nélida Rosa
Manager Fariones Apartments

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Reviewed 16 July 2014

We arrived by rental car and found the apartments a little difficult to find.
At check-in we asked for a room with sea view on the 3rd floor (following a TripAdvisor review suggestion) and were very pleased to be given one. It was quiet, south-facing with a lovely balcony and although the sea was not all that close, it was a nice view over some rooftops.
The room was well equipped and clean and maid service excellent.
We had B&B and really enjoyed the buffet breakfast each morning with plenty of fresh rolls, pastries and a good selection of food which varied each day.
The pool was well maintained with plenty of sun loungers and a Jacuzzi on an upper sun-deck, all really nice!
Some of the rooms on the 1st and 2nd floors seemed to poor views so we were very glad to have a 3rd floor sea view room!

Room Tip: Ask for 3rd floor room, south facing with sea view
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  • Stayed: May 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
3  Thank Harvey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
apfariones, Gerente at Apartamentos Fariones, responded to this reviewResponded 25 July 2014

Dear clients:

Thanks a lot for your comments in tripAdvisor and thank you so much for the time you take to express your feelings here, in Apartamentos Fariones. We celebrate that you enjoy yourselves as you deserve and that you feel well taken care in Fariones. For us it is very important to know the impression of our guest. Only so, we can keep to work daily on us.We look forward to welcoming you again in the near future.

Nélida Rosa
Manager Fariones Apartments

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Apartamentos Fariones

Address: Calle Timanfaya 8, 35510 Puerto Del Carmen, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool
Hotel Style:
#4 Romantic Hotel in Puerto Del Carmen
#6 Family Hotel in Puerto Del Carmen
Price Range: £75 - £146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Apartamentos Fariones 3*
Number of rooms: 138
Official Description (provided by the hotel):
The Apartments Fariones are 200 metres from the “Playa Grande” in Puerto del Carmen, the tourist area par excellence. The 138 apartments, which are fully equipped for maximum comfort, are surrounded by pleasant gardens. Employees provide a warm, personal service and they aim to make guests feel welcome in surroundings which respect the environment. ... more   less 
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Also Known As:
Apartamentos Fariones Hotel Puerto Del Carmen
Apartamentos Fariones Puerto Del Carmen
Apartamentos Fariones Lanzarote/Puerto Del Carmen

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