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“Great All-inclusive hotel”

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Ereza Apartamentos Los Hibiscos
Ranked #54 of 91 Hotels in Puerto Del Carmen
Reviewed 31 July 2013

Just stayed all inclusive at this hotel for the last 10 days 20/30-07-13 and would recommend it. Get the negatives over with first, only one, could do with two pillows on beds, thats it!! Hotel - very clean. Rooms - large, cleaned 5 times per week, basic but everything you need, kettle, tv etc.. no air con but we found opening the bedroom window and patio caused a very welcome draft throughout apartment. Excellent location, seconds from beach, shops, bars but set on a slight hill which wasn't too bad. Pool was lovely, although a salt water pool it didn't stop kids playing in it all day. No shortage of sunloungers, pool area was locked each evening until around 10 the following day which eliminated towels on beds, even late afternoon we always managed to get a bed. Food - was lovely, always a good choice and always hot, plenty of drinks available in the restaurant, breakfast was lovely, didn't tend to have lunch, evening meals were good, even got grilled steak one night and swordfish on another night. All-inclusive drinks we really good, lots to choose from and some nice cocktails, although i had to ask them to go easy on the alcohol a few times as it spoilt the cocktails. Staff - very pleasant and most spoke good english, would go above and beyond to help. Entertainment - we had something on for 4 nights out of the 10 we were there and was very good, had a good few laughs!! Nothing during the day though but we met some fab people and made our own fun. Extras - WiFi was 20 euros for week and got good signal, room safe was 2 euros per night, tv remote required 5 euro deposit which was returned when leaving, and had around 15 english channels on tv. No wrist bands at this hotel, it was a card system, no limit to how many drinks you could have at each order and no white tan line!!! All in all a great holiday at a fab little hotel xx

  • Stayed: July 2013, travelled with family
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13  Thank jayne8170
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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781 - 787 of 1,028 reviews

Reviewed 25 July 2013

stayed at the los hibiscus 17/7/13-24/7/13 and had a fantastic week. Hotel is very clean and the rooms are spacious and prob the best out of 2 previous all inclusive holidays. Rooms cleaned everyday and found nothing untowards with any cleanliness issues.
Location is excellent. Located up a slight incline/hill with the beach 2 mins walk away and nightlife and restaurants roughly the same. Just outside the hotel grounds you will find a few bars, few shops and a couple of spar supermarkets. If you have any sort of walking difficulties you might find the location unsuitable due to the incline but it wasn't a problem for us.
Food was your usual all inclusive stuff but if you you remember what you've paid for the holiday then you wont be disappointed. If you want 5 star grub then pay 5 star prices that's alls I can say really.
I have given it 4 out of 5 for all the positives I have mentioned but would have given it 5 but for a couple of minor gripes!
1- you cant get a pint of beer at any time of your stay. the beer is served in half style glasses which is a personal gripe of mine but prob wouldn't bother most people.
2- there is no wrist band service for all inclusive guests, you have to take your card to the bar to be scanned everytime you got a drink?? I personally got a bit fed up with this as if the mrs left the poolside to go and get ready we were basically stuck without a drink unless we kept going back to the room for the card which would then leave her with no electricity etc.
So my 2 little gripes to one side this really is a cracking hotel for the money you pay and my next trip to pdc will be in this hotel but will prob go self catering.

  • Stayed: July 2013, travelled with family
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7  Thank anthony p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2013

Had a beautiful week away, just what the doctor ordered.
Apartments big and spacious and everything you need.
Staff couldn't of been more helpful. Pool was a good size and plenty of sun beds.
Food was basic buffet style but you get what you pay for. I'm a fussy eater and always found something for breakfast and lunch and 4 out of 7 nights we ate in the restaurant in the evening.
Brilliant location, 2 minute walk from the beach front and shops. The nightlife was a five minute walk. All locals are friendly and talkative. Not anything to complain about. Apartments were cleaned every day/every other day.
Beautiful Chinese at the bottom of the hill with glass paneled windows that slide back for a lovely evening view of the sea. Also an Irish bar in town cant remember its name but next to the crepe stall...they do really nice food to.
Everything you want is here and i couldn't of asked for a better week away. Peaceful, relaxing and no hassell.

  • Stayed: June 2013, travelled as a couple
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5  Thank Becci J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2013

Excellent location,staff great, we went all inclusive great value for money.didn,t eat out much maybe the odd evening for a change,breakfast really good lunch also good evening meal not a big selection but you always get something to eat,been twice an will be going back again!:-)

  • Stayed: September 2012, travelled as a couple
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6  Thank Holidaymaker551
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2013

We have spent a week in Apartamentos Los Hibiscos and enjoyed the stay a lot.
Excellent location. 2-3 minutes walk to beach, less then 10 minutes CC Atlantico (for those who want to dance their nights away).
Decent size pool. Cleaned daily.
We went All Inclusive. Always found something to choose from. Restaurant was never overcrowded and always plenty of food.

  • Stayed: July 2013, travelled as a couple
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5  Thank Sebastian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2013

The hotel was fantastic!

The rooms were a fair size and the beds reasonable comfy, with ample storage and a safe which cost 14 euros to rent for the week. The kitchen/lounge area was huge with a nice sized balcony. The kitchen had a medium sized breakfast bar, work tops, two small hobs but no oven although it wasn’t used anyway as I was all inclusive. The bathrooms were fine although a window would have been nice buts that just me being picky. The rooms were cleaned every other day along with fresh towels.

The location couldn’t be better; the beach is at the end of the street (2mins away) along with the main tourist strip for shops, bars, restaurants and clubs. Across the road from the hotel is a spar shop which is like a mini supermarket where you can grab snacks and other essentials, it even sells English newspapers!

The hotel staff were friendly and always willing to help this included advice on things to do and places to go. The hotel manager even drove me to the hospital when I injured myself.

The pool area was a fair size with both an adult and smaller baby pool. There were plenty of sun loungers but limited beach umbrellas. The pool area was methodically cleaned and sun loungers stacked away each night.

In terms of the food there was always a good selection of meat, vegetables and salad. Breakfast had a wide variety which included nearly all the components of a full English breakfast in addition to croissants, cereal, yogurts and fruit. Lunch and dinner were similar with typical things including steak, pasta, lasagne, meatballs and fish. They also always provided simple foods such as chips and chicken nuggets to keep fussy eaters or kids happy.

The hotel was very quiet and peaceful during the night and days and was mostly families and couples. I did not attend any of the entertainment so I cannot comment on it.

My only negatives was the fact there was no free WIFI even in the lobby/reception but you can pay for this on a computer at 1 euro for 10 minutes.

My other niggle was the time it took to get served at the bar however they increased staff after a complaint and were happy to serve you multiple drinks at once to avoid you going back and forth.

Finally, although it wasn’t an issue for me, I must mention that the hotel is at the top of a slight hill, so some people might find this an issue but it is by no means mount Everest.

Overall I had a great experience and one I would definitely recommend and visit again!

  • Stayed: July 2013, travelled with friends
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15  Thank James T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2013

Stayed here last September 2012 and have booked again for this year as we want to explore Puerto del Carmen more the hotel is in a good position 2 min from the beach and seafront with lots of bars shops ect .The hotel it self the room are large and clean and balcony looking on the sea the hotel ground are lovely with well kept garden .We found all the staff friendly the food was good always a good selection to choose from the only complain I have it would be lovely to be able to sit outside .The pool was clean plenty of sunbeds and there a area were you can sit and have a drink the bar had a good choice of drinks including hot chocolate and selection of coffee as well as your normal larger vodka ect on a evening it was very quite with no music but good news this year they have started putting small acts on looking forward to this .We got the bus transfer from airport last year took a hour this year getting a taxi a sonly 10 min to the hotel

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  • Stayed: September 2012, travelled as a couple
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9  Thank GILLGREENALL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ereza Apartamentos Los Hibiscos

Address: Calle Doramas 15, 35510 Puerto Del Carmen, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Beach Free Parking Kitchenette Swimming Pool
Hotel Style:
#24 On the Beach Hotel in Puerto Del Carmen
Price Range: £64 - £159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ereza Apartamentos Los Hibiscos 3*
Number of rooms: 142
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Also Known As:
Los Hibiscos Hotel Puerto Del Carmen
Los Hibiscos Lanzarote
Los Hibiscos Hotel Lanzarote
Ereza Apartamentos Los Hibiscos Lanzarote/Puerto Del Carmen

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