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All reviews entertainment guy bar staff sitting area with table couples hotel hotel receives ground floor rooms have asian theme start earlier bath and overhead shower small hotel lovely room overlooking the pool relaxing and enjoyable holiday cleanest hotels evening entertainment recommend this hotel hotel is spotlessly clean go karting
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74 - 79 of 209 reviews
Reviewed 10 July 2018 via mobile

Just returned from a 7 day stay here. Cannot recommend enough. The hotel is clean and the food was great. Nice location just far enough from the main road so there is no traffic noise. Peter the rep is very friendly and he did his best to get people involved in various activities leading to some very memorable nights (and a few hangovers). The manager spent time around various areas of the hotel making sure everyone was happy. 10/10 would definately visit again.

Date of stay: July 2018
Trip type: Travelled with friends
4  Thank Russell C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2018 via mobile

We stayed here for a week absolutely brilliant hotel! Staff so helpful and friendly. Thomas Cook rep was a perfect host. Very clean, food cooked fresh some good choices, plenty of snacks during the day. Pool area kept spotlessly clean and could always find sun beds. The area was good some shops nearby and would recommend Biosfera shopping centre in Puerto del Carmen. A must to do is the Timanfaya tour! We used Low Cost Tours through the hotel and thoroughly enjoyed the visit which included a visit to The winery and a camel ride. All in all a great holiday!

Date of stay: July 2018
Trip type: Travelled as a couple
2  Thank S8407OYsuep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2018 via mobile

I have just got back from a week at the smartline Pocillos Playa and I can't recommend it enough.

It had so many similarities to a much more expensive Sensatori holiday that I had last year from the quality of the food to the service received from all of the staff.

Unfortunately one of the similarities was a slight lack of sun beds but here that was mainly due to people 'reserving ' the beds before breakfast and not actually using them until mid-afternoon, I think that the hotel should put some thought in to a stricter policy on this?

My only other gripe is the size of the glasses (but this is a problem at every all inclusive I've been on)

The evening entertainment is simple, Peter does a fantastic job trying to keep everyone entertained all by himself.

The service felt very personal and you could tell that all of the staff loved working there.

I would definitely stay there again!

Date of stay: June 2018
Trip type: Travelled as a couple
5  Thank Michelle F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2018

After a few years of no holiday I was really looking forward to this family break. I was so pleased when the coach dropped us off outside the Pocillos Playa it was so clean and fresh. The Staff were all happy to help and smiled throughout the weeks holiday, that included everyone working there from cleaners to bar staff. Night time entertainment was fantastic due to our great rep Peter he was a great guy and made an effort with us all. Manager very hands on and was around for most of the holiday checking that everything was running well and at the end of the holiday was there to say goodbye to all. Rooms were lovely and clean and we had pool view. Would definitely return.

Date of stay: June 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
3  Thank emmaatkinson74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2018

Me and my family stayed here for one week 18th-25th June and wish we had booked longer! The hotel had everything you needed and was all kept to a really high standard. Rooms were spacious with comfy beds and were cleaned every single day. Really nice pool area and plenty of food and drinks to choose from! Could not fault the hotel staff, all so friendly and catered to your every need, I have never known a manager to be so hands on and helpful, also fantastic hotel entertainer/ rep Peter who made us all feel so welcome and always went to a great effort to put on hotel activities for guests and good entertainment in the evening! The hotel is also only a few minutes taxi ride into the centre of peurto del carmen and has plenty of shops and bars nearby. Would definitely recommend staying here if you are going to Lanzarote!

Date of stay: June 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
4  Thank Georgia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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