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“Great Location - Good Value”
4 of 5 bubbles Review of HM Gran Fiesta

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HM Gran Fiesta
Ranked #28 of 77 Hotels in Playa de Palma
London, United Kingdom
Level Contributor
252 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
“Great Location - Good Value”
Reviewed 25 February 2014

We stayed at the Gran Fiesta for a long weekend in February. Rooms are clean, HEATED (!!!) and reasonably spacious. Breakfast on Sunday is a special treat with goodies such as sparking wine included - if that takes your fancy.

Room Tip: Higher floor room towards beach end advisable. Rooms at rear and on lower floors more noisy.
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank spmmik53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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328 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Any
English first
London, England
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 26 January 2014

The HM Gran Fiesta is a pleasant, modern hotel. Situated only 10 minutes from the airport (but in no way affected by the noise) and 20 minutes from Palma on the frequent and reliable local bus services. The room was small, but clean and comfortable, with a balcony overlooking the sea. The walls between rooms were thin, but we fortunately did not have excessively noisy neighbours. The buffet breakfast and dinner were of a good standard, with a basic, but tasty range of food, and very friendly waiting staff. The food was not Spanish, and tended towards German specialities, as the bulk of the hotel's guests, and indeed the bulk of the tourists in this part of Mallorca are German. The hotel is opposite a lovely, long, sandy beach, with tourist shops along the promenade. The hotel is close to Palma, which is a gorgeous city, with plenty to see and do, should you tire of the beach.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank campcrusader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Estelle L, Guest Relations Manager at HM Gran Fiesta, responded to this review, 27 January 2014
Dear Guest,

thank you for taking the time to share your positive feedback on TripAdvisor following you recent stay at the HM Gran Fiesta.

We were very pleased to hear that you enjoyed you stay with us and we can only hope that this will indeed have been only the first of many visits.

Thank you again for the encouraging words, we look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
Reviewed 12 December 2013

The hotel is in a fabulous location.Quite literally 5 mins on the number 21 bus from the airport.Don't worry about proximity to airport though as there is no noise disturbance noticeable.
Only noise is in the room as the soundproofing in room 526 was very poor.The folk next door might just as well have been sitting in our room watching their TV. It was a German quiz programme by the sounds of it so couldn't even have a guess at the answers!!!!
Food was bland and pretty much tasteless especially the desserts,cakes etc
Bar was excellent.Bar manager and Manolo the cocktailmeister were a great laugh.
Walk into Can Pastilla is very pleasant and much nicer than Arenal.
Would I stay here again....probably not.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jomo0602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gt. Manchester England
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 4 December 2013

We have just come back from a long weekend in Palma and stayed at the HM Grand Fiesta in room 311, from the reviews and pictures on line it looked great, We wern't disapointed as the hotel itself was lovely..This was the first time we have been to Mallorca and did'nt know what to expect or where the best area was. We arn't the sort of people to like Magaluf or similar places, we like small friendly areas with nice restaurants.... The overall visitor to this area was German which we think is a good indication of the quality it was clean, served a good breakfast although the fruit juice could have been better, it was powdered not fresh, we could'nt use the facilities as it was raining and very dull for most of the time we were there. The rooms were a good size with a balcony and a decent bathroom, they were cleaned daily and the towels were changed daily too. over all the only thing I found fault with was the parking area, we managed to park perhaps 2 out of the 4 days we were there, though it said you didnt need to book a space, I can imagine in the height of summer it would be a nightmare... the surrounding streets however have places, though again I can imagine in the height of summer it would also be a problem...It was about 10mins drive from the airport and about 15 mins into the centre of Palma.. Via the M19 ring road. The hotel has a lift and disabled facilities... Would I stay there again I'm not sure, perhaps because of the convienience, but it was just a little too big a Hotel for Us......

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lindsey1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Estelle L, Guest Relations Manager at HM Gran Fiesta, responded to this review, 11 December 2013
Dear Mrs. Lindsey,

Thank you for your review, we are very happy that you enjoyed your stay at HM Gran Fiesta and appreciate the useful insight you've given us. We certainly would love to see you back next year.

Best regards from Mallorca.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buckinghamshire
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 17 November 2013 via mobile

Great location. Beach clean across promenade. Good access to buses, shops etc. Lifts too small, struggled to get buggy in and out to 4th floor daily. A busy times takes some time to get lift. Got a non smoking room, but when patio door open smoke came in from smoking area below, so couldn't keep it open. Bath small for 4 star. Fresh food cooked but limited choices and very bland. Room small. Decor tired and furniture a bit shabby. Fitments dated. No warning from hotel that adjacent hotel had works, drilling every day. So very noisy. No English channels on sky except sky news. No child friendly areas for little walkers. Staff generally friendly though. All inclusive drinks and choices good. Heated pool cold one day, hot next. Entertainment poor!

Stayed November 2013, travelled with family
Helpful?
1 Thank TinaLafford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portugal
Level Contributor
98 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 16 October 2013

I spent 3 weeks in this hotel for the 5th time. This year the food was must better. More variety e better quality. The rooms are good and the hotel is very quiet. The staff was friendly as usually.The only aspect that I didn't like it was the fact that we had to pay to have wi-fi in hall. On the past years the wi-fi was free in the hall.I think that isn't a good policy.

Room Tip: If you like to see a good sunset ask for the rooms on the west side.
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Valquiria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 August 2013

It was a beautiful place but the service , the food was bad . The internet wasn ' t free . The bar wasn ' t 24 hours open . The juice was water with color not fruit juice . You should take way everythink with value because it wasn ' t safe room. Imagine that I have gone in the beach with a very big bag with everythink on it , documents , jewleres , etc... And there was a safe box in the room that you should pay to use it.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Gent0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Estelle L, Guest Relations Manager at HM Gran Fiesta, responded to this review, 12 August 2013
Dear Guest,

Thank you for reviewing our property. I was surprised with your review, on our website we provide all the information in regards to the opening times of our bar and restaurant as well as the list of services provided at the HM Gran Fiesta, it is indicated whether the services have additional charges or not. I am disappointed to learn that the level of service you received did not live up to your expectations and apologise for the inconveniences this may have caused you. If you would like to discuss any issues during your stay with me personally I can be contacted at bookings1@hmhotels.net.

Thank you and best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about HM Gran Fiesta

Property: HM Gran Fiesta
Address: Calle Marbella 28, 07610 Playa de Palma, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Playa de Palma
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 On the Beach Hotel in Playa de Palma
#25 Luxury Hotel in Playa de Palma
Price Range (Based on Average Rates): ££
Hotel Class:4 star — HM Gran Fiesta 4*
Number of rooms: 241
Official Description (provided by the hotel):
The HM Gran Fiesta is a 4 star hotel open all year round that offers its clients a pleasant stay by the sea, thanks to its superb location on the beach front of the Playa de Palma. Our restaurant offers breakfast and dinner to our clients. In the evening, you can enjoy live music and professional shows.As well as its 241 fully equipped rooms, all with sea views, the hotel has 2 swimming pools, one of which is indoor and heated, a restaurant in which guests can enjoy buffet style dining, and a snack bar for those who prefer something quick to eat by the pool. The indoor heated pool has a Jacuzzi and sauna. A new conference hall has recently (2010) been opened, which has the capacity to hold up to 50 people and is equipped with the latest in audiovisual technology. AccomodationThere are 241 rooms all with balcony and sea view. All are double altough there is a special price for single occupancy. The check-in is from 14.00 and the check-out 12.00.All are equipped with:- full bathroom- telephone- satellite TV- air conditioning- heating- minibar- safeHM Gran Fiesta a 4* hotel, opened all year situated just in front of the beach and very closed to the airport ( 4 km), is a great option for your holidays to combine beach and city life with Palma just 10 away. ... more   less 
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Also Known As:
Hm Gran Fiesta Hotel Playa De Palma
HM Gran Fiesta Majorca/Playa De Palma

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